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Newest reviews for Hotel Punta Morro

  • Anonymous
      United States of America
    July 30, 2014

    Rooms were very nice and clean (rented the 2 bedroom). Very closed to Ensenada. Nice pool & spa. Also beach is really close.

    2 bedroom rental had a shared bathroom. There is beach access but you cannot really get in as there are many big rocks.

    9.6

  • Lupe
      United States of America
    July 27, 2014

    We loved everything about this hotel. It's very charming, and suites were very clean. I loved everything about this place especially the restaurant. We had a fabulous dinner and in the morning a good priced buffet. The food was excellent at both meals. The service could not have been better. Everyone was very attentive from check in to checkout. We are definitely going back

    9.6

  • Búlmaro
      United States of America
    July 8, 2014

    excellent restaurant, close to the ocean, perfect!

    price,, it culd be lower.$ 20 + over the other hotels is over price. other then that is ok

    8.8

  • Carlos
      United States of America
    July 1, 2014

    Ocean front view, Ioved the service at booking.com, awsome service for being a first time customer.

    My name is carlos, There is a major integrity issue with Punta Morro Resort in Ensenada mexico, I was there from 6/27- 6/28/2014,Stay away from this resort.I Booked my reservation thru booking.com,there service is Awsome!!!!!!!!!!,As for punta morro staff,no comment.I Booked a 3brm suite with no a/c when it states on the web page,3brm suite with a/c for $375dlls a night .When I arrived to my suite,i encountered a problem witn the shutter,i called the receptionist they send a maintenance worker to fix the problem, I noticed no a/c vents in the suite. I asked the employee where the a/c was, he responded, this suite has no a/c But suite 331 has a/C.i walked to the receptionist to notify him that I reserved a suite with a/c, His response was our suites have no a/c, thats the first lie from the staff of punta morro resort ,what was his solution he sent me 2 fans to my suite, the following morning, I get a call from the morning receptionist,apoligizing for inconvenience,and send me 5 courtesy buffet tickets for there morning buffet,WOW I don't need free food,i can pay for my own,he blamed booking.com,said it was a mis print on there websight on there part,he wouldn't admit I was there mistake,so they have to blame someone else.I Have filed a complaint with booking.com,they are looking into this matter,on Monday morning,already in the USA,i get a call from Roberto Teyo,one of the hotel supervisors stating that he cant reimburse me for even half of the amount I paid for my inconvenience,but offered a discount for my next stay.I Will never stay there again.Please stay away from this place,dont be a victim like I was.Unless you want to be lied to.

    4.2

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