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Boulevard Kukulkan Km 3, 77500 Cancún – Show map
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202 properties in Cancún
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43 verified reviews
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Cancun Bay Resort's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Fishing, Windsurfing, Diving, Snorkeling, Water Sports Facilities (on site), Solarium, Massage, Hot Tub, Private Beach Area, Bicycle Rental, Library
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 11 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 43 reviews
Value for money
Show reviews from:
On the beach in Cancun with stunning views of the Caribbean Sea, this hotel features an outdoor pool with kids' pool. Guests can enjoy meals in the on-site Palapa restaurant.
Score from 200 reviews Review score
Centred in the heart of Cancun's hotel zone, within walking distance of area attractions, this exceptional oceanfront hotel provides direct beach access, spacious accommodations and friendly...
Score from 94 reviews Good
This beachfront resort is a 15 minute drive from the Cancun International Airport. The resort features massage services, and nightly entertainment.
Score from 73 reviews Very good
Comfort Inn Cancún Aeropuerto is a 5 minute drive from Cancun International Airport and offers free airport shuttle service. There is a 24-hour front desk, free Wi-Fi and free parking.
Score from 1098 reviews Good
It's not even the standard of an hostel and the price is way to expensive for that "resort"... Just go somewhere else , you can't do any worse than that
Good location away from the noise of the attractions but only a five minute bus journey away. Lovely pools and large clean rooms.
Had to keep hold of same beach towel the whole time and return to reception at the end.
The attention all staff were very friendly.
The hotel need to invest to improve the facilities an AC unit is urgent in the lobby area
Nice pool, easy access
Price for amenities
Big rooms, air condition, buffet breakfast
No wifi in rooms
The staff was wonderful! They made us feel like family! The pool bar was very nice (adults only). In the description it says "hot tub," but don't let that deter you. It's actually a regular- temperature pool with a lot of jets and seating (very enjoyable in the heat!) The hotel is small, and has only one indoor restaurant and one outdoor snack bar, but everything was great! If you are comparing this hotel to other budget-minded hotels in Cancun, this is the place to stay! All in all, a fantastic trip!
I'd hate to say anything negative, because for the price, this place is awesome! However, there are no elevators. (Only 3 floors...just be aware). And there is no in-room refrigerator with beer, water, etc. (Once again, no big deal. The drinks and water are always readily available). Also, the music at the beach pool was very loud...but there is another pool in the hotel courtyard where it is very peaceful.
Restaurant staff was excellent. Location was good considering price when comparing other hotel prices on this boulevard.
Somewhat misrepresented themselves in the guest rooms. When given a choice of reg. double bed or extra lg double bed, we took the latter which was unavailable. Armando was on duty that night & was argumentative & curt. Also it is stated that one can modify their reservations before they check in. Not so. He emphatically told me I could NOT cut my 3 day stay to two days. If I did it would be charged to my card.
The food was pretty good. After staying at another resort for 8 days , it was refreshing to taste American food. The bar servers were really friendly. ( Daniel and Ivan)
Wifi only works on the lobby area!. If you are traveling from out of the country and want to save on your phone policy, you can't!!! The rooms don't have telephones and there is no ELevator!Lastly there really isn't a beach area. They have a little sand where the boats dock but not a real beach.
The breakfast buffett is the only good thing about this hotel
Ugly hotel, Non exisistant beach, pool amd jacuzzi bAr seemed dirty. I was only in Cancun one night amd I shouldve just stayed in the downtown area. Also WiFi does not work in the rooms or by the pool, only in the lobby
Decent location but not spectacular , price very reasonable
Very very small rooms, water leaks during rain , older ( boring) crowd. Not a party place at all!!!
Not beach friendly
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