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Caleta Yal-ku, Lote 97, 77760 Akumal, Mexico – Show map
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49 properties in Akumal
Including hotels, apartments, villas and more.
108 verified reviews
The staff speaks English
Hotel Que Onda's staff speaks: Italian, French, Spanish, English, German
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WiFi is available in public areas and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
This property only accepts cash payments.
Based on 108 reviews
Value for money
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Featuring an outdoor pool and a restaurant, Vista del March Hotel is in Akumal. It offers spacious rooms and apartments right on the beach.
Score from 44 reviews Very good
In the Mayan Riviera, this boutique hotel is surrounded by tropical gardens, just over 1 mile from Akumal Beach. It has a daily breakfast, an outdoor pool and air-conditioned rooms.
Score from 95 reviews Very good
Hotel Akumal is located in Akumal, Mexico and offers free WiFi access. Xel-ha National Park is 2.5 km from the hostel, and Hidden Worlds Rainforest Adventures is 5 minutes' drive away.
Score from 10 reviews Review score
|A dolphin aquarium, Dolphinaris Tulum, is featured at the property and offers swimming with dolphins.|
May 19, 2015
The hospitality there was amazing ! Only one problem is there is no air conditioning other than that my stay was amazing and I would go back in a heart beat
May 17, 2015
L'accueil est très chaleureux, meci
May 16, 2015
Quiet, tranquil setting. Friendly staff. There is no air conditioning but we adjusted. Enjoyed being away from the busy section of Akumal and the close proximity to the lagoon.
April 19, 2015
Not always as neat as it could be Expensive breakfast
Overall setting Friendliness of staff Lots of charm
April 14, 2015
Great staff Quiet, nice atmosphere Happy to choose Que Onda
March 29, 2015
Mosquitoes in room. Not enough fans.
Nice people, good food. Unique style.
March 23, 2015
I did not want to leave! The best food, the best staff ( the owner is a beautiful soul, as is her partner and all that run the place!) the best location - truly Akumal is in my heart and Que Onda made my birthday the most special ever!!! The mariachis and all the music and atmosphere - exceeded our expectations~ We can not wait to return:)
March 23, 2015
Somewhat bumpy road to get there (very Mexican topes), but that ensures that not everyone gets there and the surroundings are not overpopulated just with tourists, leading to a good mix of locals and visitors.
Friendly and knowledgeable staff, management fully available when needed, good food at fair price. Nice pool, even if not huge, but very refreshing, in nice setting. Comfortable rooms in quiet and very tropical location, conveniently "hidden".
March 22, 2015
There were no table or chairs to use a laptop or dine in the room, and level space for incidentals, other than a few small shelves and one small end table, was almost non-existent. Separate bath and beach towels would be a plus.
The staff were very friendly, accommodating and helpful. The pool was always clean and refreshing after a day at the beach, and the food was outstanding, if pricier than some. No need to go out to eat!
March 20, 2015
bed sheets poorly or not laundered-unacceptable. Hard king bed
Good price and location-friendly staff
March 17, 2015
The room was spartan to the point of being monastic. No chair, no table, no place to hang a towel except over the wall lamp. A short closet bar with no hangers. A single shelf for clothing. The pool is small but good for a splash, but there are only two deck chairs and nowhere else to sit. No safe, no coffee maker, no laptop safe, no water glasses or dishes of any sort. A small bar fridge. The windows are screened which is a necessity since the area is buggy. The shore nearby is rocky, and the ocean was too rough to swim. We walked the length of the beach and checked out the various restaurants but they were all at least as expensive as similar restaurants would be in BC or Hawaii. There were no services in the area except a couple of convenience stores to buy beer and water and chips. No real food (bread, fruit, veggies, cheese, meat) available near the beach. The taxi cost $15 to come from the highway to the hotel, so a trip to the nearest store to buy groceries would have cost $35 not including the food. We ate a breakfast in a little mexican roadside restaurant and the really bad instant coffee was $3, and the juice was $4. At the hotel it would have been more. Don't come to Akumal without a car. Don't expect to find inexpensive food. Don't expect to go diving on the reef if the wind is blowing. There are way better places to go that offer much more for much less. We had booked at Que Onda for five nights and stayed one. But the staff, as I said, were wonderful and tried their best to help with everything.
The staff were warm and welcoming, helpful in the extreme. They were the bright spot. The Italian food produced by the kitchen was authentic and delicious. The portions were small, without garnish or anything other than the pasta, which was excellent.
March 15, 2015
After the pavement changed to dirt, there was six-room Che Onde with our second floor room with a balcony overlooking a small pool and a shaded veranda for shelter from the sun and heat, facing a mini-forest. Close to Yakul snorkeling and a couple of fun restaurants. Car recommended.
February 24, 2015
not very close to akumal playa/pueblo (about 20-30 mins walk)
nice staff, fun restaurant on site, beautiful lagoon around the corner
February 19, 2015
Not sure what happened. Even though we reserved two months ahead, we got there after dark and maybe got the last room? We were quite taken aback with it. It was more like hostel accommodation and although it had a decent double bed and a small fridge, there was no other real furniture besides some rough shelving. The toilet seat was unattached on one side, the towels were dinghy old beach towels and there was nowhere to hang them once used. Very disappointing, given the price. Had the impression that other rooms must have been considerably better, given that other guests seemed happy to be there. The location is not great, at the far end of the hotel/condo strip and tucked in a back corner, two kilometres from the actual beach.
The large, open palapa restaurant was the highlight of the place: really nice, great ambiance! It was packed with diners the night we arrived and since it was where the wifi was available, there were always people there. The adjacent rocky bay was a short walk through the trees and used for snorkelling. The owner/manager was very personable and the restaurant staff was good.
February 15, 2015
Very helpful and friendy staff. Delicious breakfast. Short, one minute trail walk to lovely Yal Ku lagoon.
February 12, 2015
no beach, music could be loud from restaurant
February 5, 2015
Location - Conveniently located but far enough away from the louder action Staff - Frank warmly welcomed us and was a wealth of knowledge about day trips and local excursions Comfortable and Clean!
February 3, 2015
That I had to leave.
We stayed five nights. We were treated like family. Middle of jungle, quiet except the birds. Wonderful little roads to walk and they have free bicycles. The mini buses stop at the end of their road to take you anywhere from cancun to talum. Easy! The "collectivo"s run every few minutes. Just wave them down like a taxi. This bed and breakfast is a destination mellowing out place. Breakfasts are amazing, homemade Italian dinners available. White table clothes! Very classy.
January 21, 2015
The food at the restaurant was good, but the service was subpar at times (the hotel-related service was excellent).
The rooms are really clean and comfortable. It's close to the beach and lagoon and they rent snorkel gear for cheap. The restaurant is good too.
January 3, 2015
Not used to such a hard bed, but adjusted to it. Step in shower was difficult for spouse as he is disabled. Not real easy for me and I am not disabled.
Location. Restaurant food and margaritas were great. Staff friendly and accommodating. Clean.
December 24, 2014
The beds but we slept fine
Off the beaten path
October 26, 2014
Whilst I'm sure under normal circumstances this is a nice quaint place to stay. We arrived to find it under construction and with no restaurant open and no staff on hand apart from the builders. I think it is wrong not to warn guests in advance.
The bed was comfortable. A nice sized balcony.
August 29, 2014
Not at the beach and no airco, so if you travel in july or august it can very really hot.
The staff was super friendly, hospitable, very personal approach. Its a quiet place with basic facilities and clean rooms. Food in the restaurant is good. They offer free bikes and you can rent snorkel gear.
August 14, 2014
No ac, but we knew that. Ceiling fan a bit too weak.
Beautiful spot, well landscaped, nice pool, spacious room with well functioning refrigerator. Beautiful lagoon ya kul in walking distance, great restaurant buena vida nearby.
July 28, 2014
Breakfast is not included with the room rate.
Hotel Que Onda is at the end of the road in breathtaking Akumal, which makes it a quiet gem conveniently located within short walking distance to the turtle-and-coral-filled Half Moon Bay and Laguna Yal-Ku. The staff is extremely friendly and helpful. The rooms are tastefully decorated and well kept. All rooms face the cozy swimming pool in the property's garden. Bikes are available for guests to use.
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