Ramada Aeropuerto Mexico  

We stayed at the Ramada Aeropuerto Mexico because of its proximity to the airport; we had an early connection to a flight to San Cristobal the next day. We had stayed at the Ramada the year before on our way to Oaxaca and were not too impressed with the service and attitude of the staff. That was so different this year. All the staff were extremely friendly, helpful and doing all the could to make our stay comfortable. The only tip I would pass on to travellers is to request a room with a "real" window. Some of the rooms have "fake" windows and have poor aircirculation... very stuffy. The rooms with windows not only have better air circulation but are also roomier.

Every thing

Wee booked two double rooms, but the hotel provided only one. We landed in Mexico after 12-hour flight from Europe and lady in the reception offered us cancelling our reservation without any fees and recommended looking for some other hotel. Poor service....

very little

smallish room for the money not a good location

Only overnight to take an early flight next day

Shuttle service only runs every half hour. Only stores luggage for two days.

Efficient and friendly service at a price that I could afford.

location next to airpoet

AC in room not working at night.

Very kind internal personnel. Free shuttle service ffrom and to the airport. A really great breakfast at morning.

The first room was stinking from drains and it was changed on the spot. All rooms are windows-less (no air circulation). Rooms are noisy because of the air conditioning motors outside the rooms. Noisy drains in the bathroom. Noisy air ventilator in the bathroom. The bathroom level is not upgraded to the price.(plastic carpet, old towels)

Very unfortunate stay - we have stayed many times before and this time was a series of mishaps. Very disappointing

Very unfortunate stay - we have stayed many times before and this time was a series of mishaps. Gym not open they had not cleared it from a conference the day before at least. Message therapist very sketchy arrangement and no details provided by hotel - this could have been very embarassing luckily we were able to figure it out on our own - no assistance from the hotel. This hotel does not offer message it is outsourced very sketchy! Tv did not work even after many attempts by the staff. Did not get breakfast as we checked out at 630 am.

Very close to the airport. Offers a free shuttle service to the terminals.

Shower not clean

Great shower, that was roomy and well-designed. Good breakfast, with a large variety of food, that was all very good. The proximity to the airport makes it very convenient to get to and from the airport.

The beds! Mattresses way too soft! My back is totally jacked up. We are staying there on the return trip, and I am already dreading the next morning, and saving some pain meds to get me through the next day. New, firmer mattresses please. The other downside was there was no explanation provided as to how to get to the shuttle once you get to the airport. It took awhile and us asking several people to find out it was at Puerta 4.