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Calle 3 Sur No 153, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9/10! (score from 234 reviews)
Rated by guests after their stay at Hotel Real Del Mayab.
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510 properties in Playa del Carmen
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234 verified reviews
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Hotel Real Del Mayab's staff speaks: Spanish, English
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Golf Course (within 2 miles)
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Baggage Storage, Laundry
Safe, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 12 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 234 reviews
Value for money
Show reviews from:
On the Riviera Maya coast just steps from Playa del Carmen, this all-inclusive resort features beach-side villas surrounded by lush gardens, recreational activities and clear Caribbean waters.
Score from 21 reviews Very good
Providing a tranquil and relaxing atmosphere in the heart of Playa del Carmen, this smoke-free hotel offers comfortable rooms featuring free wireless internet and provides easy access to the Caribbean...
Score from 29 reviews Very good
Situated less than one mile from Playa del Carmen's main shopping street, 5th Avenue, this hotel features convenient beach amenities and delicious, contemporary dining options.
Score from 3 reviews Review score
Offering a garden and BBQ facilities, La Tortuga Azul is located 900 metres from Playa del Carmen’s beaches. Features include free public WiFi access and a shared lounge.
Score from 31 reviews Excellent
The location The large room
The poor breakfast The noise from the renovation of the hotel during the day. They finish work around 18:00 daily
Good space gentle staff nice Location
Coffee was one cup ... Limited. Other customers ask for coffee they have non. Second the place IS under construction. But they Didn't tell until we were there. What could we do? Look FOR a hotel un Carmen after 4 hours to get there? . The room was full of dust and no water FOR taking a shower. Maybe ... In a normal way the hotel WILL be good. But not now at all. From 7 AM to 5 you won't sleep because of the noise.
Friendly staff, good location and quiet.
That doen' t have a swimming pool
Amazing service and staff, very helpful and kind. location was amazing in the mere center of Playa breakfast was simple but filling
bathroom was very small lack of body soap lack of light bulbs the windows covered with curtons, if we wanted natural light we would have to be visible to whom is outside.
-budget solution -well located
-not so clean (if you have allergies I will not suggest it)
Good location in a quiet area, but still close to stores, beach etc. Staff was helpful and accommodating, we had some issues with the AC and they fixed it right away.
Location is great, with easy access to beach and fifth avenue. It is a small and quiet hotel with clean facilities and kind staff.
We honestly missed a pool and I guess parking can be a problem if hotel is full.
beatufil garden outside of the room
The room was not clean at all. There were stains on the beddings. There was dirt on the floor as if they didn't sweep it. Hotel is 35 peso taxi from the city center. The street is pretty dark and lonely. Staff know very poor English. And did not succeeded in booking us day trips for the day after we have arrived.
The location was great - the venue is close to the beach, ferry, city center and shopping area. The staff is very friendly - we felt welcome at arrival :) Considering the cost, the services in this hotel were great. The garden of the holtel is also nice!
The staff, though kind and polite, did not speak english. They could also renovate the bathrooms...
The location, close to the beach, to the 5th Ave and to the Oxxo mini market.
A bit of humidity in the room, no space for drying clotes outside the room. Said this you have to consider how much you pay, therefore even if there are a few minuses it's 100% worth to stay at this place.
Close to everything.
The shower has no pressure at all. Wifi is weak/inaccessible in the room.
Nice place, clean, good location, awesome stuff.
Street is a bit noisy early in the morning.
Close to beach
The staff were very rude!
We travel to and from Cancun Airport frequently and always stay at this hotel since it is close to everything on 5th Avenue and yet quiet. Good breakfast.
Cleaning ladies made excellent towel animals
Wifi didn't work for 2 days
Good location, five minutes to the beach, free water.
Wi-fi not reliable
close to the ADO bus station and beach
poor wifi at room
The rooms are very clean and the location was great! Not too far from the ADO station, which was great for us since we only stayed here the night we arrived and the night before we left Mexico. The staff is friendly. I really liked our second room, which had lots of sunshine and a big bathroom. Overall a great place to stay
We had a good night's sleep. I would class this as a motel not a hotel.
Motel-type room in poor condition. Poor to non-existent WiFi reception in the room.
The breakfast was included in the price eventhough it was only fruit (bananas and apples) bread and cereal. It is located at less than 5 min walking from the Bus terminal and the Port.
The toilett facilities are a bit old, and while flusing th water tank seemed a bit fragile and close to falling.
Location is excellent, close by the main street, bars and restaurants.
Noisy some time.
If you're the kind of traveler that just wants to spend the night at the hotel and you're looking for a cheap room, you'll like this hotel. It is very well located (Ferry, bus station, taxi station all within a few blocks), clean and friendly staff. There is a nice interior yard with a big banana tree.
The wifi didn't work in our room. It was a little bit inconvenient, but it worked perfectly in the yard or downstairs at the reception level. I guess the signal was just not powerful enough to work properly in the rooms upstairs. The bathroom was really small, so in order to close its door actually I had to step into the shower. But again, it's not a big deal. There was no fridge or microwave in the room, but we could use the main kitchen facilities, so again, that was fine.
Staff was polite and helpful
Our room was small, mouldy wih a very small bathroom.
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