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Hotel Real del Rio
Avenida José María Velazco #1409-A. Zona Río, 22320 Tijuana – Show map
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6 Reasons to Choose Hotel Real del Rio
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26 properties in Tijuana
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86 verified reviews
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Hotel Real del Rio's staff speak: Spanish
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Fitness Center, Karaoke
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Real del Rio accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 86 reviews
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They don't even give you glass in the room. They will offer 2 small plastic glass for 50cents each.
Everything was goof
I like the cleanliness of the hotel, the comfort of the bed, parking on premises at no extra charge and centrally located but if you choose no to drive there are taxis across the street that will take you anywhere you want to go and with a phone call will come and pick you up as well. Easy access to the San Ysidro border. Great margaritas.
Elevator is very slow, it's easier to take the stair. I didn't like the neon lights at the bar makes the place feel cold and unwelcoming.
Very helpful, friendly, and professional environment.
Good location and good price
TV did not work and staff did not do anything to correct the issue.
Room service, bed, power outlets, towels, wifi, clock radio did not work, check in was difficult.
Location is great, the facilities are nice for the price
The place need upkeep. I noticed that the towels were extremely dingy and old (almost brown) and that there were poorly made repairs to some of the light fixtures. Also, the fan in the bathroom was not working properly. This place was always in tip top shape so not sure what's happening.
Good facilities and clean Food service great, room service In particular
That security staff take you to your room at checkin. The policy of two towel per room strange and annoying rule, specially if you are a famliy with young children
They people at check in are RUDE with AWFUL customer service! NEVER staying here again!
The friendliness off staff and accessibility
The air condition turning and and off .. The fact that I could not sleep between 10 pm and 2:30 am due to music and people loud on terrace . I had no sleep and I had surgery my doctor had recommend hotel .
I really like the location of the hotel. It is close to Plaza Rio Mall and in the safe Zona Rio area.
The hotel showers need major upgrading. While showering, water runs onto the bathroom floor.
The rooms are beautiful. Comfortable beds. Love the glass walk in showers. The chilaquiles we ordered from room service were outstanding. The bar is gorgeous. Been here twice and will return.
The hotel was noisy and rather unkept the linens & towels were old an worn a slight smell of sewage was coming from the bathroom pipes and the lights kept going off in the morning making my laptop crash when asked the main desk they said they were checking breakers and did not think it important to notify guests. Will not go back.
Friendly staff. Great location. Nice room. Great price.
comfortable, modern, clean, upscale, great value, secure parking
rooms open to outside. security at hotel is good, and access to rooms is secured, so it does not concern me, and I feel safer here than other hotels
I have been staying at this Hotel for years, both prior to and after renovation. I love it. Staff is attentive, rooms and beds are clean. Bathrooms are clean as well as the common areas.
The only negative comment is that they are a bit stingy with the towels and housekeeping has to be chased down for more. We normally pack some of our own.
The staff were great. We loved to say here and we will stay again.
They have night security in parking garage. This hotel was very clean.
The towels were old and felt like sandpaper on your skin. The ihome in the room didn't work.
the restaurant and parking lot
mattress and towels need to be upgraded
the staff was nice as was the restaurant. the rooms were spotless and the TV and Wi Fi all good but the bad was real bad
The guy at the front desk lied to my wife. Told us the hotel was booked up Sunday and it wasn't. The NOISE of the nightclub on the end we stayed at was TERRIBLE. Incredibly loud and kept us up till about 1 AM and we had an early dentist appointment. They have NO GLASSES in the room for "security reasons" (baloney). They should have comped us a night for the INCESSIVE NOISE. If you want peace and quiet DO NOT BOOK A ROOM HERE. The staff as I said especially Karla but all were VERY NICE. But since the nightclub opened a hundred yards away THIS IS NOT A PLACE I WOULD EVER RECOMMEND...
The rooms were freezing could not adjust temperature in both the rooms I rented. Had to take cold showers in the morning. Water barely like warm in both rooms. Bathrooms very poorly lit. Not happy at all with the stay at the hotel.
Great staff! Very friendly and helpful! The hotel is very clean, everything is modern and up to date. This was my first time ever going to Tijuana to party and also my first time driving there the hotel is super easy to get too The staff will even call a taxi for you!
Asked for a iron and it was broken, you have to pay to make calls...I had the room in the very corner so it was freezing!
Overall great service and location.
Nothing bad to say about my stay.
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