Real Playa del Carmen Hotel & Beach Club - All Inclusive

General

Restaurant, Bar, 24-Hour Front Desk, Rooms/Facilities for Disabled Guests, Safety Deposit Box, Airconditioning.

Internet

No internet access available.

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

From 15:00 hours

Check-Out

Until 12:00 hours

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

Up to two children under 5 years stay free of charge when using existing bedding.

One child from 6 to 12 years is charged 40 % of the room stay per night and person when using existing bedding.

One child from 13 to 17 years is charged 60 % of the room stay per night and person when using existing bedding.

One older child or adult is charged 70 % of the room stay per night and person when using existing bedding.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Deposit

100 percent of the first night will be charged on the day of booking and is refundable.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard

The hotel reserves the right to pre-authorise credit cards prior to arrival.