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Calle 20, 298 Entre Avenida Cinco y Diez, 77710 Playa del Carmen – Show map
Excellent location – rated 9.3/10! (score from 114 reviews)
Rated by guests after their stay at Reina Roja Hotel.
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461 properties in Playa del Carmen
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114 verified reviews
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Reina Roja Hotel's staff speaks: Spanish
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Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Souvenir/Gift Shop, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Elevator, Air Conditioning
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
Children older than 18 years are welcome.
One additional child or adult is charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Reina Roja Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 114 reviews
Value for money
Show reviews from:
In the heart of Playa del Carmen, only steps from exciting nightlife and area attractions, this boutique hotel features luxurious accommodations along with first-class amenities and services.
Score from 138 reviews Excellent
In downtown Playa del Carmen, this hotel is just under 1 mile from the Cozumel ferry and just 2 blocks from the beach. It features 2 outdoor pools, a waterfall and 3 decks.
Score from 206 reviews Excellent
There are plenty of Playa del Carmen hotels but few offer you a home away from home option right on the Caribbean beach and steps from world class shopping.
Score from 139 reviews Very good
Just a few steps from white-sand Playa del Carmen Beach, Hotel La Pasion Boutique has comfortable rooms with balconies, 2 outdoor swimming pools and a hot tub.
Score from 652 reviews Wonderful
Something different, red accents all around. I liked this unique style very much. Rooms were big and comfortable, good A/C. Beautiful rooftop bar and pool. Very friendly and helpfull staff.
there is music playing in all the corridors which is no problem, but it was a bit too loud late at night so i could still hear it in my room. Just a minor inconvenience of a very fine hotel.
fantastic location, big room, rooftop bar, staff were amazing.
the hotel lobby kind of looked like a sex dungeon.. each to their own i guess!
Outstanding tour desk. Excellent location.
Loud music in corridor from 9am to 1am.
Roof garden, hotel design, the red
Great hotel, relation price value is excellent
Funky rooms. Really helpful staff and cool roof top bar.
Is almost in the 5th avenue
The parking could be a tricky place
The staff were extremely friendly and helpful, and made our stay very enjoyable
We didn't like Playa Del Carmen but we really liked this hotel.
breakfast - but mainly because it was served with mexican taste which is not preferable to me:) wifi was a bit slappy
The whole atmosphere and cleanliness of the hotel. Rooms were great and comfortable and the location was fantastic too :)
There was no dj music. One main reason we booked here was the party atmosphere our luck would have it the night we stay they are upgrading their sound system so no party :(
Very different than what I am used to. Added breakfast.
- nice designed rooms with a big bathroom including rain shower and lots of complimentaries as shampoo, Body Lotion, sewing kit etc. - good breakfast - very friendly and helpful staff - you get towels for the beach - acces to three beach Clubs - 5th avenue
- noisy at night on the street
Modern and comfortable rooms. Staff were accomodating and friendly. Good value for money in playa.
The staff was great, excelent service.
Cynthya (front desk) & her team were very attentive, helpful, friendly & solution oriented. It is a noisy place with thumping music playing for most of the day & into the night but myself (57 yrs) & adult children loved it, especially as we were there for a roof party. It has very edgy, dark décor, but all in keeping with the club style. I did use earplugs once, but that was fine.
There really wasn't anything to dislike.
Best bit is the fabulous rooftop pool and bar. Uber-cool interiors, massive room with a huge comfy bed. Great breakfast too. Really enjoyed our stay.
I didn't like the fact that the bar staff added their own tips, which was 20% I think. I'm a generous tipper, but would like to decide myself how good I thought the service was.
I liked Cintia and Luis. They were very very hostile and sweet. I hope next time we go we'll see them again. The location is also perfect. The staff in the restaurant also very sweet. The rooms are very clean, comfortable and though there is light all around the hotel in the room you can do total darkness. Overall loved the place. Recommend it for younger couples/people.
Concept of the hotel is interesting and funny. Nice breakfast.
The configuration of the hotel makes that all levels are connected, so the music of the disco/bar till late at night (2 am) will be heard in every room and can keep you awake. The wifi was not working in the rooms, so needed to go sit at the reception to be able to connect. The roof in the hallway was leaking at several places, and due to the heavy rain, the hallway was wet and slippery.
Location and cost. Well located at the heart of playa del Carmen
Too noisy! Hotel is perfect for young people to party in playa del Carmen. Rooms in red are with nice design but not proper to rest. Internet is very bad. When we search for a hotel probably if you add some fields as trip purpose and others will help to find the correct hotel at price range requested.
Friendly staff. Though not all of them speak English. Located just off the 5th Ave - very good.
Breakfast options are limited. Its two blocks to the beach.
the breakfast and the rooms, the whole design of the hotel is just marvellous!
The location The staff The breakfast and entertainment options at the hotel
The lack of English TV channels (the one that we could get had poor sound and it kept dropping out)
The whole design and details everywhere.
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