눉It's not a complaint because everything else was really good and I would stay here again, but breakfast doesn't open till 8am which is annoying because it is also when most of the tours go (and the hotel promotes these tours so they must be aware what time they start) so I was only able to get a proper breakfast on one day of my stay. They do offer sandwiches and fruit to take instead but unfortunately I'm allergic to bread so that didn't work for me as fruit on its own still left me hungry and I ended up buying breakfast elsewhere. I also like to drink a coffee in the morning but also could not have this as restraunt was closed. It would make more sense if they started their breakfast service at around 7am so everyone could get something to eat before going out, or offer a room rate that is not inclusive of breakfast. The day I did get breakfast it was really good though!
눇The hotel is so relaxing, you get a lovely beach hut style cabin that is very nice inside, doors seal well so no insects or spiders can get in. It's the last hotel before you get to the biosphere reserve so it's really quiet, you fall asleep with the sound of the sea and wake to the sounds of the birds, really tranquil!..
Staff were all great, beach is perfect, the sea is warm and lovely for a swim. The day I was able to eat breakfast (included in the room price) it was really nice, you order from the menu and there is plenty of choice, they were able to make changes to accommodate my food allergies. You are quite far from any other bars and restraunts here, but you can rent bikes and get to them in 10 minuites, the roads are quiet so it's safe to cycle. Tulum is a really great place, I will definitely be back!