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Portal Hidalgo 8, Colonia Centro, Puebla Centro, 72000 Puebla, Mexico – Show map
Excellent location – rated 9.4/10! (score from 144 reviews)
Rated by guests after their stay at Hotel Royalty Puebla.
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95 properties in Puebla
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144 verified reviews
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Hotel Royalty Puebla's staff speaks: Spanish
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Golf Course (within 2 miles)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Tour Desk, Laundry, Dry Cleaning, Fax/Photocopying, Honeymoon Suite
Safe, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 1:00 PM
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge when using existing beds.
Extra beds are not available.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 144 reviews
Value for money
Show reviews from:
Hotel Andante is a themed hotel located in Puebla’s town centre. The property offers free continental breakfast, gym, a bar and free Wi-Fi access is available.
Score from 79 reviews Wonderful
On the historic center of Puebla, this hotel is a restored house from the 19th century. Hotel San Leonardo has air-conditioned rooms and an outdoor pool, just a 3-minute walk from the cathedral.
Score from 116 reviews Good
This hotel is situated in the center of Puebla, México, only a 5-minute drive from the historic downtown center and that has an outdoor pool. The hotel features 2 restaurants and free Wi-Fi.
Score from 217 reviews Review score
Located next to Las Animas Shopping Centre, this modern hotel offers an outdoor pool, a gym, a free Wi-Fi area and free parking. Each air-conditioned room features a flat-screen TV with cable...
Score from 40 reviews Excellent
The breakfast buffet was excellent and I had a room with a small balcony directly overlooking the zocalo (major square).
The wifi did not work in my room and there was no hairdryer.
The location of this hotel is wonderful, right on the zocalo. Some of the employees were very solicitous.
The inside room smelled of sewer gas due to the open drain in the bathroom floor. (Covering the drain with a wet towel solved this problem.) The shower has no shower curtain so the floor of the bathroom becomes wet after each shower. The restaurant confused our order and brought the wrong food and wasn't very happy to change it. (The restaurant uses the scatter system of service where a captain takes the order and whichever waiter is around serves it and takes care of the table: this creates a lack of responsibility and complaints are difficult to correct.) Valet parking only.
Location was right in the center of the action with the beautiful Zocalo across the street.
our rooms were dingy....had 2 windows but both looked onto airshafts......bathroom sink had no stopper so if you dropped anything it would go straight down the drain.....strong sewer smell.....blocked the shower and sink drains to stop it.
We upgraded to a room with Windows, not what we expected for the price we paid. The room smelled of sewer from the shower vents, beds very uncomfortable, room needed a lot of updating. The were doing construction to the building but we had no warning, very noisy. Breakfast just OK.
"free" breakfast? Minimal choices, crowded tables with outside groups and insufficient staff to attend properly to restaurant clients. Do you like to beg for more watery coffee. Poor quality of food and its presentation.
Menu on weekends is very good, a lot to choose from.
At night drunks making a lot of noise in the Zocalo, we slept only a couple hours. Other than that was very very good.
I love having access to shops, restaurants, and other places of interest within walking distance
The beds are not comfortable at all, too hard.
The staff was incredibly friendly and helpful and te rooms were very cute but old (as is everything in Puebla). Big pluses- great water pressure and water and ice in the hallway. The rooms are also huge- though we hardly needed three beds for the two of us.
The zoccolo is a great draw but remember that with that proximity comes a lot of noise. A gentleman brought us the tv remote but the tv cable didn't work so what was the point?
The rooms, the service, the food, the location, hospitality and you have everthing you need at a walking distance!
Located on the Zocalo (main square) with french doors and a small balcony! Beautiful architecture
No business center if you do not have your own laptop/tablet to use.
Room with balcony facing zocalo (costs more but worth it)
Picking up trash in zocalo at 3am. But worth the noise for the view
Location....location....location, as they say. What could be more lovely than balconies on the zocolo?! I was a bit concerned about noise because my friend and I were booking a weekend..and the Monday was Cinco de Mayo. NO problem whatsoever. I'd stay here once again because I want to be able to walk out my door at anytime and experience Puebla. Oh, one more thing: the Royalty has a terrific breakfast. Great Place and reasonable rates
What was there NOT to like. I could not stay longer?
The outstanding location right in the Zócalo..our room had fantastic views of the square and cathedral. The room was very simple but spacious and had everything we needed. The included breakfast was nice and quite varied, with eggs, sausages, chilaquiles, pancakes, fruit etc. All in all, really good value and ideally located for exploring Puebla: the tourist office is just a few doors down while the cathedral is right across the square.
When we checked in around 3pm and were shown to our room, it still hadn't been cleaned and was a real mess, which wasn't the greatest first impression! Thankfully everything after that was perfect :)
Best location in Puebla View from the balcony Breakfast Value for money
Cleanness of the bathroom
Being on the zocalo. The historic style of the hotel.The breakfast which is included. Eating and drinking on the plaza, watching Puebla pass by.
The bed. which was the worse I've ever slept on. It was like a hard box. The indifference of some of the staff was evident. The wifi is intermittent and unpredictable. .
The location was excellent, right on the zocalo and we had a room with a perfect view. The staff was pleasant, and the breakfast nice too. I would definitely stay here again if and when I return to Puebla.
The location was terrific but the hotel is in need of renovation. The breafast was excellent but the beds were not very comfortable and the bedspreads were worn. If you want a qiuet room request a back room. We had a junior suite facing the zocolo. It was a beautiful very but very noisy.
Great location, right at the Zocalo. Walking distance to markets, crafts, restaurants, and off course the cathedral. Great for taking the tour buses. Wonderful facilities, the hotel restaurant offered a good variety and food was tasty. Loved the fresh fruit. The fellow at the front desk was courteous and very helpful in arranging my shuttle trip back to the Mexico City airport. I would have been lost otherwise. I would highly recommend this hotel.
Nothing I can think of.
A lot of sound , you can't sleep
spacious rooms, nice view, free bottled water, lots of hot water for showering
terrible wifi signal, always cutting out, staff rude and unhelpful, terrible service in restaurant
The closeness of the hotel to Zocalo, and all the activities near by The rooms are large and well appointted. Nice free breakfast.
Great location , nice restaurant, great w/end buffet b/fast ! The outside terrace great to Chill out and watch the world go by .
No AC . some noise from kitchen extractor fans
Beautiful hotel and the view from our suites, worth the extra money from regular room, was breath taking....central square and church. The staff was very professional!! And met our every need, 2nd time going there and will return. We come up from our vacation in Acapulco for a couple days....coolness is ok, we're from Michigan, USA Dean Houghton Lake,MI deanwal @ a o l. co m
Cool weather till arounbd 10am was only problem :-)
Good included breakfast, size of the room, the view (if you stay at the front of the building) is wonderful.
The balcony door has a gap an inch wide when closed which lets in noise and on one occasion at 5:30 in the morning let in an incredibly foul stench from a cistern truck parked in front that was emptying a septic tank.This lasted for 1/2 hour.
Location was great, right in the Zocolo. I have traveled in Mex alot but this Zocolo was very much alive and active all night long. Do not stay in a room facing the front because cars, horns, music and active youth everywhere. My suggesting because of the elevator not working stay on the ground floor.
The $$$ amount was a lot higher than quoted. If my circumstances were different I would have left because of this and found another hotel off the central path at a better price. But because I traveled alone, I made the decision to stay. Puebla made up for this fault
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