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Portal Hidalgo 8, Colonia Centro, Puebla Centro, 72000 Puebla, Mexico – Show map
Excellent location – rated 9.3/10! (score from 128 reviews)
Rated by guests after their stay at Hotel Royalty Puebla.
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95 properties in Puebla
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128 verified reviews
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Hotel Royalty Puebla's staff speaks: Spanish
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Golf Course (within 2 miles)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Tour Desk, Laundry, Dry Cleaning, Fax/Photocopying, Honeymoon Suite
Safe, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 10 years stays free of charge when using existing beds.
Extra beds are not available.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 128 reviews
Value for money
Show reviews from:
Originally built in 1542, this historic landmark is situated in the city of Puebla, Mexico, is close to many of the city's most popular attractions, and offers comfortable accommodations.
Score from 109 reviews Good
Featuring a unique architecture style, an extensive garden, terrace and free Wi-Fi throughout, the MM Grand Hotel Puebla is located 500 ft from the Triángulo Las Ánimas Shopping Center.
Score from 121 reviews Wonderful
Located less than 500 metres from Puebla’s Zocalo square, this colonial-style hotel features an on-site restaurant and valet parking. Villahernan Hotel Botique also offers free Wi-Fi and a tour desk.
Score from 137 reviews Very good
Centrally located in Puebla de Zaragoza, Hotel Señorial is 5 minutes’ walk from the Cathedral and Zócalo Main Square. It offers free Wi-Fi in public areas and has a 24-hour reception.
Score from 345 reviews Very good
bathroom was fair big, clean.
The local radio station decided to broadcast live from the zocalo to commemorate Constitution Day -- beginning at 5:30 am on Sunday. The night manager was totally ineffectual at handling my complaint about the noise.
My balcony room overlooked the zocalo and gave me an excellent view of the holiday activities going on below. The street was generally quiet by midnight, as was the hotel itself. The day manager, who is bi-lingual, was friendly, professional and supportive.
The staff and the location were awesome!!!
The wifi did not work in my room and there was no hairdryer.
The breakfast buffet was excellent and I had a room with a small balcony directly overlooking the zocalo (major square).
The inside room smelled of sewer gas due to the open drain in the bathroom floor. (Covering the drain with a wet towel solved this problem.) The shower has no shower curtain so the floor of the bathroom becomes wet after each shower. The restaurant confused our order and brought the wrong food and wasn't very happy to change it. (The restaurant uses the scatter system of service where a captain takes the order and whichever waiter is around serves it and takes care of the table: this creates a lack of responsibility and complaints are difficult to correct.) Valet parking only.
The location of this hotel is wonderful, right on the zocalo. Some of the employees were very solicitous.
our rooms were dingy....had 2 windows but both looked onto airshafts......bathroom sink had no stopper so if you dropped anything it would go straight down the drain.....strong sewer smell.....blocked the shower and sink drains to stop it.
Location was right in the center of the action with the beautiful Zocalo across the street.
We upgraded to a room with Windows, not what we expected for the price we paid. The room smelled of sewer from the shower vents, beds very uncomfortable, room needed a lot of updating. The were doing construction to the building but we had no warning, very noisy. Breakfast just OK.
"free" breakfast? Minimal choices, crowded tables with outside groups and insufficient staff to attend properly to restaurant clients. Do you like to beg for more watery coffee. Poor quality of food and its presentation.
At night drunks making a lot of noise in the Zocalo, we slept only a couple hours. Other than that was very very good.
Menu on weekends is very good, a lot to choose from.
The beds are not comfortable at all, too hard.
I love having access to shops, restaurants, and other places of interest within walking distance
The zoccolo is a great draw but remember that with that proximity comes a lot of noise. A gentleman brought us the tv remote but the tv cable didn't work so what was the point?
The staff was incredibly friendly and helpful and te rooms were very cute but old (as is everything in Puebla). Big pluses- great water pressure and water and ice in the hallway. The rooms are also huge- though we hardly needed three beds for the two of us.
The rooms, the service, the food, the location, hospitality and you have everthing you need at a walking distance!
No business center if you do not have your own laptop/tablet to use.
Located on the Zocalo (main square) with french doors and a small balcony! Beautiful architecture
Picking up trash in zocalo at 3am. But worth the noise for the view
Room with balcony facing zocalo (costs more but worth it)
What was there NOT to like. I could not stay longer?
Location....location....location, as they say. What could be more lovely than balconies on the zocolo?! I was a bit concerned about noise because my friend and I were booking a weekend..and the Monday was Cinco de Mayo. NO problem whatsoever. I'd stay here once again because I want to be able to walk out my door at anytime and experience Puebla. Oh, one more thing: the Royalty has a terrific breakfast. Great Place and reasonable rates
When we checked in around 3pm and were shown to our room, it still hadn't been cleaned and was a real mess, which wasn't the greatest first impression! Thankfully everything after that was perfect :)
The outstanding location right in the Zócalo..our room had fantastic views of the square and cathedral. The room was very simple but spacious and had everything we needed. The included breakfast was nice and quite varied, with eggs, sausages, chilaquiles, pancakes, fruit etc. All in all, really good value and ideally located for exploring Puebla: the tourist office is just a few doors down while the cathedral is right across the square.
Cleanness of the bathroom
Best location in Puebla View from the balcony Breakfast Value for money
The bed. which was the worse I've ever slept on. It was like a hard box. The indifference of some of the staff was evident. The wifi is intermittent and unpredictable. .
Being on the zocalo. The historic style of the hotel.The breakfast which is included. Eating and drinking on the plaza, watching Puebla pass by.
The location was excellent, right on the zocalo and we had a room with a perfect view. The staff was pleasant, and the breakfast nice too. I would definitely stay here again if and when I return to Puebla.
The location was terrific but the hotel is in need of renovation. The breafast was excellent but the beds were not very comfortable and the bedspreads were worn. If you want a qiuet room request a back room. We had a junior suite facing the zocolo. It was a beautiful very but very noisy.
Nothing I can think of.
Great location, right at the Zocalo. Walking distance to markets, crafts, restaurants, and off course the cathedral. Great for taking the tour buses. Wonderful facilities, the hotel restaurant offered a good variety and food was tasty. Loved the fresh fruit. The fellow at the front desk was courteous and very helpful in arranging my shuttle trip back to the Mexico City airport. I would have been lost otherwise. I would highly recommend this hotel.
A lot of sound , you can't sleep
terrible wifi signal, always cutting out, staff rude and unhelpful, terrible service in restaurant
spacious rooms, nice view, free bottled water, lots of hot water for showering
The closeness of the hotel to Zocalo, and all the activities near by The rooms are large and well appointted. Nice free breakfast.
No AC . some noise from kitchen extractor fans
Great location , nice restaurant, great w/end buffet b/fast ! The outside terrace great to Chill out and watch the world go by .
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