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Jardin de la Union 1, 36000 Guanajuato, Mexico – Show map
Excellent location – rated 9.4/10! (score from 217 reviews)
Rated by guests after their stay at Hotel San Diego.
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83 properties in Guanajuato
Including hotels, apartments, villas and more.
217 verified reviews
They speak your language!
Hotel San Diego's staff speaks: Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 14 years stay free of charge when using existing beds.
All older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 217 reviews
Value for money
Show reviews from:
In central Guanajuato, the Hotel Chocolate features chocolate-themed décor and wonderful views of the historic center of the city. The spacious rooms have free Wi-Fi and a balcony or terrace.
Score from 219 reviews Good
This restored 18th-century house is in Guanajuato’s historic quarter, just a 3-minute walk from the Alhóndiga de Granaditas Museum. It features its own art gallery and rooms with free Wi-Fi.
Score from 246 reviews Very good
This 19th-century building is located in central Guanajuato, just 5 minutes’ walk from the cable car which offers amazing views over the city. It has a 24-hour reception and rooms with free Wi-Fi.
Score from 42 reviews Good
Centrally located in Guanajuato, on Plaza de la Paz, Hotel Casa Virreyes offers a free Wi-Fi zone and the suites are set around an atrium with a large stained-glass roof.
Score from 59 reviews Good
Guanajuato is full of hills and steps. We requested and got a room on the ground floor. Only a queen bed because we opted for ground floor and elevator appeared out of order. Perfectly located for sights, drinks and food
Lovely courtyard outside our room. Asked for some chairs. Got then but that evening they were put away and never seen again. Chairs and a table in our courtyard would have been great
Everything was nice the room was great
The internet wasnt working and i kept on calling customer service but they never fixed the problem
Parking bad I made a reservation and when We arrived they said that the parking was full and we had to paid for one very far.
Location is great
Wifi was not good at all. Parking space far from the hotel
centrally located next to Jardin Union, easy to get to everywhere.
Too noisy at night. The party in Jardin Union seems to last all night...
1. The relative closeness to all the activities in and around Guanajuato. 2. Staff was friendly and accommodating.
1. Too noisy at night. The sound of people and music permeated through the windows and made it painful to sleep. We changed rooms and had the same problem. 2. Wi-Fi was not good (on the 4th floor) 3. TV had horrible reception.
Location is excellent! The bell boy was very nice!
The bulding was under construction. So much dust! And too much noise! Something bites me at night, so they need to change all bedding!
We loved the location of this hotel; it is close everything. We had a lovely quite room overlooking the courtyard.
The bedding and towels had too much fragrance. I am chemically sensitive but even if I weren't, I wouldn't want to have that smell on my skin.
Nice staff, prefect location, easy to find all your interests
the room was too small, next to the corridor, too noisy. So was the washroom
The location of the hotel
Hotel is not in good condition. Needs a lot of repair. Furniture beds to be upgraded.
Location is great you're gonna love it...They speak English.
When you use the toilet after flashing stinky all the room.
We got a room with balcony which was amazing. Very well located. On the other hand very noisy, specially on Saturday Night. Anyway I would book it again.
The noise sometimes were too loud
I love staying at this hotel staff us great.I love this town.planning to buy a home and retire in Guanajuato , Gto.
Nothing , i love staying at San Diego Hotel second time this year I visit.
I like the location of the hotel, decor and free wi-fi.
There is a church and a nightclub nearby. Super loud at night. The church bell rang every hour throughout the entire night, seriously annoying after a long day of sightseeing. It's not the hotel's fault but do take this into consideration when booking.
Think twice before planning to book this disappointing and overpriced hotel. They advertise “master suites” with views to the historic center and all you get is a basic room with views to the side wall of a church and to the back street. When I discussed this matter with members of the staff, they just put the blame on Booking.com for the inaccurate description of the rooms. This is definitely not a good place for good night rest after a long day exploring the city: on Sunday night the restaurant-bar in the opposite building kept blasting horrible music up to 2 am. Don’t even want to think about how it was on Friday or Saturday nights! Then if you manage to have some sleep, be sure you’ll wake up by the sound of cars and the nice smell of petrol fumes. I would come back to this wonderful city but never again to this hotel, which I would not recommend to anyone.
This hotel was perfect for what we wanted ambience was awesome loved the area. Only recommend if your planning On staying up late and partying otherwise it can be noisy. I would defiantly stay again.
The stay states free parking ,but when I get there it only covers from 9pm to 9am then I'm responsible for the rest of the time. Parking is really far about 6 blocks away and no one can take or bring your car to you. So that almost can be inconvenience. Hotel towels are very stiff, found few bugs in the restroom.
I liked the location and the comfort of two rooms, one for our children and one for ourselves. I also liked the restaurant upstairs, with excellent service from Rafael.
My husband and I thought the beds were a little uncomfortable.
Loved the architecture of hotel and the perfect location.
Wi-Fi did not work well.
Hotel was good, most of the staff very healthful, wifi was hit and miss, the noise most speak about we did not have issues with, with stood in the suite facing the back street and slept peacefully. I will definetly return to hotel on next visit. Location was the best! Right in the middle of the city.
Only complaint is parking, they need a valet service, I had to do a heavy hike to and from hotel parking lot. But the whole city has an issue with parking, and I had asked hotel staff to assist me in returning to many highway to exit city, first they said they would have some one accompany us to city exit, when we checked out the clerk gave us attitude, it was not the same person. Luckily I found a tourist guide outside hotel to help, driving in Guanajuato is VERY confusing the whole city has tunnels.
Location was excellent. I was traveling with grandparents and this hotel was close to many sites we wanted to visit. Bell boys were also helpful when needing a taxi or other arrangements. Housekeeping was always prompt and thorough.
That the parking area was at the lower floor and I could hear alarms going off during the night. Also if you choose a standard room they are very small and older bedspreads but clean. There was limited hot water. Finally, the hotel closes it's doors at midnight so if I wanted to be out later I couldn't...that was odd.
Location is right on the main square and convenient to everything. Was given a spacious room with large window and bathroom window after complaining about being given a room with no window. Room clean and comfortable bed. Wifi ok.
Loud church bells day and night from church next door, a lot of noise from plaza. Elevator is manually operated and operator isn't always available - I had to walk up or down three flights several times. Also elevator doesn't go to all floors, and I had to go up or down one flight in any case. No ac, but room was requested a fan and room was reasonably comfortable with fan. Very unfavorable exchange rate when converting from dollars. No English-language channels.
All of the employees at the Hotel are very friendly and really work hard to make your stay as pleasant as possible. The location is perfect because all the major attractions are within walking distance and that's what makes the price worth it. There are other hotels that are cheaper but not as beautiful as this one, and some of them are also a little off the way from the major attractions.
The location and the upper floor rooms were excellent. The remodeled junior suites were very tastefuly done. The tilework and building in general were very nice. Parking was tight, but free. Be sure to reserve parking in advance since there are only 4 spots!
The rooms were quite loud, as they were on a main square.
No Wi-Fi in bedrooms, only in the lobby. Master suite only has 1 bathroom for a max of 8 guest! Master suite lacks decore, very boring. No breakfast service at the hotel. If I knew just how LOUD it would be till 4am due to the club right next door I never would had booked this hotel.
Very lovely hotel in a very romantic location, we loved it there.
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