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Paseo Xaman-Ha Manzana 1 Lote 1, 77710 Playa del Carmen, Mexico – Show map
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39 verified reviews
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Sandos Riviera Select Club Adults Only All Inclusive's staff speaks: Spanish, English
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Windsurfing, Canoeing, Diving, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Private Beach Area, Bicycle Rental, Bikes Available (free), Game Room, Entertainment Staff, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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|Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Hyatt Playa del Carmen is located in Mamita’s Beach.|
April 24, 2015
Not the hotels fault at all, but it's very cosmetic here! If you like getting up at 7am to claim your bed next to the pool for a day of eating burgers, giving American high 5's in the pool drinking beer shouting 'hell year' getting your beach ball shaped belly burnt to a lobster shade of red, then your enjoy your stay a little more than my mrs and I. Entertainment is great if your a bit simple and need something to try and focus on while you top up your days drinking in the pool. This is a 5star hotel with 6star staff, but food is 4star at best and everyone is pretty friendly here, it's very safe too!
Genuinely friendly staff, lovely big site covered in lovely plants and trees plus awesome wildlife and animals. Food is fairly good, but bear in mind there are a lot of guests here and in my experience you can never cater 5star for this many people, the food is above average still though.
April 3, 2015
preference to Spanish speaking guests
beach,sea ,French restaurant
February 10, 2015
Housekeeping was useless, they wanted to clean early in morning (0830) or they would not clean at all. We are a mixed race couple and if we wanted a drink I (being white) had to go up to the bar to get them, other guests were being waited on at their table.
The variety of food and drinks was awesome.
January 4, 2015
When we arrived they charged us an additional 1500 that they said wasn't included. They also said they do not have bottles in the rooms as stated on the website.
September 26, 2014
We had booked with the intent on receiving the "honeymoon package" which we didn't receive until the second last day of our trip.
The whole trip period was amazing. Amazing staff. The room was awesome and had everything we needed. Great job.
September 17, 2014
Not great for single guys! Also, they need to include snacks as part of their all-inclusive package....there were no chips, cookies, etc. to have access too and munch around when you don't want to eat a full meal!. Not a fan that the room service menu was select for certain time frames of the day. It should be the same 24/7.
This is a great resort for couples and family. Lots of fun activities and great atmosphere to make new friends! 24/7 room service!
March 30, 2014
The beds, and the smell of the room. The front desk did send me a dehumidifier which helped a bit, but nothing you could do about thin bed sheets and cheap pillows.
The steak-house breakfast buffet was superb!
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