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Boulevard Kukulcan Km 14.5 Retorno del Rey Lote 38 & 38B, 77500 Cancún, Mexico – Show map
Excellent location – rated 9.4/10! (score from 200 reviews)
Rated by guests after their stay at Secrets The Vine Cancun All Inclusive - Adults Only.
|Preferred Master Suite with Ocean View|
|Club Junior Suite with Ocean View|
|Honeymoon Suite with Ocean View|
|Club Honeymoon Suite Ocean Front|
|Preferred Deluxe Room with Ocean View|
|Club Honeymoon Suite with Ocean View|
|Honeymoon Suite Ocean Front|
|Master Suite with Ocean View|
|Deluxe Room with Ocean View|
|Junior Suite with Ocean View|
|Preferred Master Suite - Ocean Front|
|Master Suite Ocean Front|
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209 properties in Cancún
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201 verified reviews
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Secrets The Vine Cancun All Inclusive - Adults Only's staff speaks: Spanish, English
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Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Ping-Pong, Diving, Sauna, Fitness Center, Spa, Massage, Private Beach Area, Karaoke, Entertainment Staff, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and charges may apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Adults Only
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
One additional child or adult is charged 90 % of the room stay per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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We have just come home from this hotel and I can honestly say it's the best hotel I have stayed in 5* luxury all the way
Never expected an all-in with such class! I can recommend it to everyone.
not found poor point. good restaurant and facility. recommend to book upper gread room, value for a bit additional cost.
Beach and rooms were nice.
Staff, food, watered down cocktails.
Everything. I LOVED THIS HOTEL! Staff were just amazing. We went as a Preferred guest & had a Butler who was just beautiful - Emilio. Good choice of restaurants and bars. Breakfast buffet was fantastic. Selection of all inclusive wine was good. If you tire of these - excellent wine selection to purchase. Comfy beds & pillows. Stunning beach with white sand & crystal clear water. 3 pools to choose from all with bar service. Daily entertainment. We saw a fab Mayan show with Mexican banquet by the pool on our last night. I also had one of the best massages ever by Joel at spa. Plus after travelling the States for 3 weeks, the all inclusive thing blew my mind. Do still tip - it's very much appreciated.
Nothing. If I had to be the most picky person in the world, we didn't have a good dessert.(I can't believe I'm writing this.) All feedback is good feedback. I love dessert but I found the ones I had chosen a little too rich. Still, pastries at cafe were delish. My main gripe - we didn't stay there long enough! You will be kicking yourself if you stay less than a week.
Staff was super friendly Food was excellent. Definitely will stay here again.
The hotel was clean the food was okay the pool is nice and the beach was nice
Worse Internet I have ever had and they could not do anything about it the staff was not trained and they were not responsive to your needs the food was just okay I would never stay here again
I loved everything: hotel, pools, room, restaurantes and services.
Some points could improve a little bit. Our shower had some problems, and in one of the restaurante, Bluewater Grill the service was not so good as in the other restaurants.
Great staff Fabulous cocktail and drinks selection God selection of restaurants Breakfast amazing Pool area and rooms were lovely
Wifi was a bit patchy, but good when it worked Hubby thought food choices were ok - but there was ample choice
Food options, bar service, attitude of employees, in hotel promotions for guests were tasteful
WIFI-It needs to made clearer that when you change locations within the hotel, your wifi needs to change. I went to concierge desk 3 times to get phones on line. I will be pissed if my att got me at foreign roaming rate. TV- I understand about 90% of your guests are English speaking yet most of your TV programming was in Spanish. Also your satellite system was weak. Weak signals often stopped the program and went to a blank screen. Watching a program, getting it in its entirety, was impossible. Pool aerobics were loud and obno.
Fantastic food, lively atmosphere, friendly staff
Efforts to upsell to premium wines and spa treatments were tedious, wifi was patchy at best.. But these are relatively minor issues in the scheme of things!
The staff treated us A1 all the way. Definitely going back next year!
Value Service Accommodations Food Amenities
Everything, this was the best experience of my life!
Awesome experience. Great service, excellent food, and plenty to do at the hotel.
Everything about this property is first class.
Beautiful Room, awesome pool, excellent food, great service.
Great architecture, even if the are some logistic problems, like going to the restrooms in an area where all the hotel operations are happening. I felt like going out on a excursion while cruising, when you see all the staff facilities.
They have a great concept, but in some ocations the personelle make it fail
We went with a group of 6 women for a 30th birthday. Food was waaaay better than expected! I thought it would be like cruise food, but not so. The alcohol was flowing, service was great at the beach, pool and all the restaurants. Mostly couples were there alone so it isn't really a party vibe, but that was perfect for us. Enough relaxing and enough partying. Rooms are spectacular and balconies are nice, but there is no privacy on the balcony.
Room service in the morning (around 11) was soooo slow to bring coffee. Other than that I can't say much bad. It's a great hotel to jump down to for a few days of R&R with good food and nice beach and pools for a good price.
One of the better high end resort. The inclusive a le carte restaurants and room service exceptional.
It's a timeshare hotel. Don't fall for their "promotions". It's all inclusive adult resort, so you'll get the odd drunk and loud Americans.
We loved the property and the staff. Everyone was very attentive and friendly. The food selection and quality was also quite good, especially for an all-inclusive. It was really a tremendous value. We liked it so much this was actually our 2nd time there this year!
We loved it all!
Really nothing to add here we loved it all
Well Kept, exceptional staff, so kind and willing to help with everything. wonderful food. very clean, classy. room service was very nice. Pool service was really nice,
Our ac leaked water from the ceiling and was never fixed during our honeymoon stay. There was construction going on right out side our window on the pool and it woke us up every morning at 7:30. Not a great way to wake up on vacation especially on your honeymoon the refrigerator was not restocked daily, but only once when we called and asked for it to be restocked. It was no fun to lay out on the beach because every 5 minutes you had someone coming up to your chair trying to sell you something. When you pay that much to be on vacation you want to relax not be stressed by everyone trying to sell you something.