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Calle 38 Norte con Zona Federal Maritima, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.2/10! (score from 88 reviews)
Rated by guests after their stay at Mahekal Beach Resort.
|Deluxe Ocean Front Room|
|Palapa Double Room with Ocean View|
|Palapa Double Room with Garden View|
|Double Room with Garden View|
|Double Room with Ocean View|
This authentic caribbean bungalow style resort provides perfect getaway for visitors since 1982. We are famous of our welcoming staff members, having the best beach in the city of Playa del Carmen and ensuring that you can perfectly relax during your vacation.
Mahekal Beach Resort takes special requests! Add in the next step – get instant confirmation when you book.
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476 properties in Playa del Carmen
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88 verified reviews
They speak your language!
Mahekal Beach Resort's staff speaks: Spanish, English, German
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Outdoor Pool (all year), Grounds
Pool Table, Ping-Pong, Diving, Snorkeling, Spa, Massage, Bicycle Rental, Game Room
Food & Drink
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Tour Desk, Concierge Service, Laundry, Meeting/Banquet Facilities, Souvenir/Gift Shop
Safe, Air Conditioning
Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 4 years stay free of charge when using existing beds.
All children from 5 to 12 year are charged USD 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 88 reviews
Value for money
Show reviews from:
In tropical gardens next to Playa del Carmen Beach, these luxury suites provide access to an infinity pool, outdoor hot tub and spa. Guests receive free access to the beach club and gym.
Score from 175 reviews Excellent
On a secluded private beach, only minutes from the village Playa del Carmen, this all-inclusive resort features spacious accommodations, modern amenities and is close to many area attractions.
Score from 94 reviews Excellent
On the beautiful Mayan Riviera, this 5-star resort is 6 miles from downtown Playa del Carmen. The beachfront resort features 13 pools, hot bathtubs and spacious suites with a private balcony.
Score from 355 reviews Very good
The Palm at Playa features a rooftop terrace with a swimming pool, bar, spa and gym. It is just 4 blocks from downtown Playa del Carmen and a 2-minute walk from the beach.
Score from 257 reviews Excellent
May 2, 2015
We liked everything! Our room, our surroundings, and the staff.
April 26, 2015
We splurged a little for a bungalow right on the beach and it was really nice going to bed and waking up to the surf right there. I really like this level of "inclusive": you're not trapped at some gigantic place that's miles away from the town, so you have a lot more freedom to go out and see and do things in the town. But it was also nice not to have to worry about every meal as well. A very very nice stay at a perfect location.
April 23, 2015
Beautiful grounds and beach. Excellent service. Really a remarkable place.
March 30, 2015
The seaweeds that clearly ruin the beach▪ The fact that the meals are not described in details and the waiters do not really know what is inside the dishes or worst they pretend to know but in the end u end up eating something u cannot ... If u have allergies ..careful and ask with insistence
The breakfast, the 2 swimming pool, the diner (not a buffet) the hotel is near from the 5th avenue
March 24, 2015
I liked the layout of the resort The meal plan and the meals The close proximity to 5th Ave and the attractions The staff were friendly and helpful Happy hour was great So much nicer than a big hotel resort
March 22, 2015
Probably the same at most places, but we did not get a spot by the pool except when I grabbed a couple of lounges before breakfast. The bed pillows were too fat. We did not get a palapa as we requested, but gave us an ocean view instead. Willing to move us though, so was okay. No snorkeling from the beach.
The staff and other guests were friendly and many staff genuinely seemed happy to see us each day. The food was excellent; perfect for us. Not too many choices in the buffets and not too much food in the entrees. Perfect location for walk to shopping and restaurants. VERY relaxing and beautiful grounds.
March 8, 2015
Perfect location, great service and facilities. Will come there again!
February 27, 2015
Wifi only available in the lobby. Yes we were on vacation but we needed to communicate with other family and friends also on vacation in the area. Also we would like to post pictures of our vacation.
Great location, great resort. Breakfast was fantastic with the ocean views. Dinners were ok.
February 22, 2015
It was our first trip to Mexico and, as such, our first visit to the Mahekal. Everything was first rate from the intimacy of the palapas to the food to the friendliness of the staff (especially Regelio!) to the cleanliness of the beach. If you want a huge all-inclusive go to Cancun or to many of the other all-inclusives in Playa del Carmen. Or go to Las Vegas, for that matter. But if you want something personal and kind to all senses, the Mahekal is perfect.
February 21, 2015
There can be a wafting odor at time of sewage. Wifi is frustratingly slow and often unusable.
Staff is wonderful. Also, loved the redone rooms.
February 19, 2015
Occasional odor comes from somewhere, but didn't really disturb us. We did get a Glade air freshener for the room.
Great location, right off 5th Ave. We could hear the ocean waves from our room. WiFi only in the hotel lobby, which could be good or bad depending on what you are expecting.
February 1, 2015
Terrible smell near the beach and the beach was not there. Apparently has erroded
The size of resort and the style, mattresses, water pressure, food was gourmet
January 29, 2015
No hot showers
Friendly courteous staff
January 13, 2015
Service was just fair. Some guys, like our pool guy "Flaco" was personable, helpful, and fun; but at other times it was like the wait staff were deaf. Ask for coffee or a refill and they never come back. The worst part of the trip was the free WIFI. Come on, folks, it's 2015. And saying "it's Mexico" doesn't cut it. I have a beach vacation rental condo in Playa and my internet is faster and more reliable that at this resort. Plus, it is only available in the hotel lobby, not a the pools or the restaurants, and certainly not in the rooms. Thus, the lobby was always crowded with people and their connected devices. When you could connect, the service was so slow that my emails wouldn't even populate into my inbox. When I needed something, I just walked a block inland to Piola restaurant, which has fast and free wifi, and a darn good basil martini, too. Also, our hot water went away one night. They had been pounding all day in the next room, so I presumed it was something to do with that. I mentioned to front desk, but it was only luke warm the next morning, and despite mentioning it again, we never got truly hot water for our last 2 nights. Staff non-responsive and non-communicative was annoying... almost as annoying as the knocks on the doors starting as early as 8:30am -- really? it's not a business hotel, folks, people are on vacation, and they are not ready for housekeeping that early. Wow, maybe after thinking it over again, it really wasn't worth the money.
beachfront location, styling, excellent breakfast buffet, atmosphere... all these are exactly what you are looking for in a beach vacation. There was some beach erosion, but that is seasonal, and there was a music festival in town that affects the entire town, not just this resort, so I won't hold that against them. All in all, I would stay here again, but that would only be in hopes that some of my negatives were just because they appeared to be relatively new out of a recent renovation.
January 12, 2015
The hotel has just been remodeled and the sheets were new and not soft yet. Hopefully after some washing they'll soften up. The lack of wifi was an issue. The only location to get any service was in the lobby and that was problematic.
We are tough customers and this hotel totally won us over!!! If you are looking for a luxury boutique hotel experience in an amazingly beautiful location... book this hotel now!!! Everything about this hotel says, "Relax and enjoy" and I do mean everything. No TV or phones in the room and very limited wifi so don't come to work and play here. Let it all go and enjoy absolutely delicious food and ocean views to die for!!! Can't say enough good things about this place. We'll be back FOR SURE!!!
January 10, 2015
The free wifi only works in the lobby and I had a poor signal every time I tried to use it.
The location is amazing. Mahekal is right on the beach and just a few short blocks to the shops on 5th avenue. Our bungalow was oceanfront with the most beautiful view of the pool and ocean. Our bed was super comfortable and our room was cleaned thoroughly every day. Every meal that we had at Mahekal was delicious and we found the drinks to be very fairly priced!
January 8, 2015
No shower on the beach For a family a small, noisy, dirty room. Late check out is not possible
May 6, 2014
Facilities could be enhanced such as the gym Noise levels birds quite loud Cleanliness could be improved and some rooms need some restoration we changed room as the first was really smelly.
Location Staff Beach Value for money
May 6, 2014
We had to leave.. .
Graet location. Good food. . Very clean. Peaceful. Place. We loved it !!
May 5, 2014
Beautiful, right on the beach. Our room was clean and spacious. The tile work in the bathroom was pretty cool. The staff were nice and helpful. Breakfast was great.
May 3, 2014
The resort was remodeling and workers were everywhere. The resort as very accommodating and moved our room.
Quiet, peaceful, the food was excellent. The bungalows were amazing the smell of thatched roof. One of the most beautiful places I have been to. The showers were beautiful. Beds were comphy. Staff were friendly helpful. The spa full body scrub is a must. Loved everything about mahekal beach resort. We will b back. Thanks for the memories
April 30, 2014
The hotel is not cheap but include half pension.
We spent a week in this stilish hotel with our family. The children loved both the sea and the two swimming pools. The hotel is very nice and the staff was very helpfull also to organise the birthday of our daughter. A perfect hotel for family vacation!
April 25, 2014
A bit too disney beach resort for a single young lady, but on the other hand - one definitely gets what's promised with this sort of place. Maybe better for families and/or couples. Also, it seems that when I purchased through booking.com, I was signed up for a package that included breakfast and dinner, but was not aware that that was being factored into the cost. Sort of an irritating surprise. I am not sure if that was an additional cost or an automatic thing - but if not necessary, one should try to ask that that expense not be included. Also, Mahekal charged the total amount to my card at the time of booking, rather than what booking.com indicates - that the amount will be withdrawn at the time of check-out. Another irritating surprise. Other than the booking.com snafus though - I was quite content with the resort.
The accommodations were very clean and comfortable. The beach was beautiful and so accessible. A very easy place to stay.
April 14, 2014
Incomplete info at check in, no room phones to call for luggage pickup, older pools (which are to be renovated)
location, individual huts, no TV,
March 29, 2014
Very poor WIFI-connection (if you can consider this as being a minus)
Friendly staff, superb cleaning staff (everyday we received new towels formed in different shapes like heart, temple,...)
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