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Resort highlights

Free parking

Activities:

Pool Table Ping-Pong Diving
Show map Mahekal Beach Resort

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Newest reviews for Mahekal Beach Resort

  • Edoardo
      United Kingdom
    May 6, 2014

    Location Staff Beach Value for money

    Facilities could be enhanced such as the gym Noise levels birds quite loud Cleanliness could be improved and some rooms need some restoration we changed room as the first was really smelly.

    9.2

  • Anonymous
      Israel
    May 6, 2014

    Graet location. Good food. . Very clean. Peaceful. Place. We loved it !!

    We had to leave.. .

    9.6

  • Chris
      United States of America
    May 5, 2014

    Beautiful, right on the beach. Our room was clean and spacious. The tile work in the bathroom was pretty cool. The staff were nice and helpful. Breakfast was great.

    7.9

  • Julianna
      United States of America
    May 3, 2014

    Quiet, peaceful, the food was excellent. The bungalows were amazing the smell of thatched roof. One of the most beautiful places I have been to. The showers were beautiful. Beds were comphy. Staff were friendly helpful. The spa full body scrub is a must. Loved everything about mahekal beach resort. We will b back. Thanks for the memories

    The resort was remodeling and workers were everywhere. The resort as very accommodating and moved our room.

    10

  • Virginia
      Belgium
    April 30, 2014

    We spent a week in this stilish hotel with our family. The children loved both the sea and the two swimming pools. The hotel is very nice and the staff was very helpfull also to organise the birthday of our daughter. A perfect hotel for family vacation!

    The hotel is not cheap but include half pension.

    9.6

  • Courtney
      United States of America
    April 25, 2014

    The accommodations were very clean and comfortable. The beach was beautiful and so accessible. A very easy place to stay.

    A bit too disney beach resort for a single young lady, but on the other hand - one definitely gets what's promised with this sort of place. Maybe better for families and/or couples. Also, it seems that when I purchased through booking.com, I was signed up for a package that included breakfast and dinner, but was not aware that that was being factored into the cost. Sort of an irritating surprise. I am not sure if that was an additional cost or an automatic thing - but if not necessary, one should try to ask that that expense not be included. Also, Mahekal charged the total amount to my card at the time of booking, rather than what booking.com indicates - that the amount will be withdrawn at the time of check-out. Another irritating surprise. Other than the booking.com snafus though - I was quite content with the resort.

    9.6

  • James
      United States of America
    April 14, 2014

    location, individual huts, no TV,

    Incomplete info at check in, no room phones to call for luggage pickup, older pools (which are to be renovated)

    7.9

  • Anonymous
      Belgium
    March 29, 2014

    Friendly staff, superb cleaning staff (everyday we received new towels formed in different shapes like heart, temple,...)

    Very poor WIFI-connection (if you can consider this as being a minus)

    10

  • Clayton
      United States of America
    March 28, 2014

    Great staff, food, location and mix of people. Felt very comfortable.

    Sidewalks are too narrow throughout the whole project at 2.5 Feet. My wife fell when she had to step aside to allow another guest to pass. Sidewalk had a 6 inch drop off. She split her knee cap and is in a 6 week recovery. Problem can be easily addressed by adding 6-10 inches to each side and done in a way that won't detract from the overall beauty of the resort. If this were in the U.S. they would have had many lawsuits by now. The owners are U.S. and we are considering our options.

    7.9

  • Michelle
      United States of America
    March 26, 2014

    close walk to beach, close walk to 5th ave shops and restaurants Some of waitstaff were very kind and friendly

    Wrong room upon arrival,seems commonplace.Somewhat rude and indifferent staff. Our bathroom had rusty old fixtures,toilet smelled old and dirty, mattress and pillows were old and musty.Filthy common area bathrooms too. Never enough staff at front desk,never a concierge the whole time we were there.Not very helpful.Dinner Buffet was awful,we only went once and then didn't bother to go back.

    4.2

  • Anonymous
      United States of America
    March 4, 2014

    Beautiful beach, comfortable rooms great location to relax!

    Got a pedicure done in the spa, very expensive and worst pedi I've ever had!

    9.6

  • Evan
      United States of America
    February 14, 2014

    Fantastic location - right on the beach and easily walkable to Quinta Avenida, the main restaurant/shopping street. But it still has a private and secluded feel when you're on the property. And the on-site restaurants are great too, if you don't feel like leaving (and you might not!).

    I stared at this box for a few minutes, and the only thing I can think of is that the beach can be a little busy. But the hotel has its own chairs and palapas, and we never had a problem finding a spot.

    9.6

  • Anonymous
      United States of America
    February 4, 2014

    Great staff.. always friendly and accommodating! Our Palapa was directly on the beach…but we still had privacy and lots of space for the three of us.

    some construction noise, while I was having a massage in the outdoor spa tent.

    9.2

  • Kjell
      Sweden
    February 1, 2014

    Location at beach was good

    Not a 4 star hotel, more a 3 star. Staff was tired. Very old hotel in urgent need of renovation. Bad rooms, no mirror, hairdryer, fridge, etc etc. The food was not tasty at all!

    3.3

  • Anonymous
      United States of America
    January 29, 2014

    We actually ended up leaving. The sulfer aroma on the beach which was a result of some sort of environmental phenomema, was awful. The rooms were comfortable, but tired. Members of the staff were accommodating in allowing us to leave, but for a price. Not the highlight of our trip.

    5

  • Anonymous
      United States of America
    January 24, 2014

    Nice beach

    They put us in another hotel Palapas without any choice. BAD service in the hotel, rude people, not information, unorganized, last day HUGO ADRIAN in the reception whats to charge about 200 USD extra for unknown reason!!

    5

  • Joao
      Portugal
    January 20, 2014

    Most of the staff is nice. Good breakfast

    Rooms are small and nice some reform. There is A LOT of noise coming from nearby beach clubs. A not very pleasant smell is sometimes present.

    6.3

  • Gina
      Switzerland
    January 13, 2014

    There were very loud construction works going on. It smelled very bad from the sea. I guess it was because it rained very heavily for some days and the sewage system may not be very good.

    5.4

  • Anonymous
      Slovenia
    January 12, 2014

    -food -staff

    -disgusting smell everywhere -outdated rooms -no internet, phone, tv in the rooms

    4.6

  • Ania
      Poland
    January 9, 2014

    Everything was perfect. On the beach and near the pools there were always some privacy.Food was very tasty and great. I totally would recommend this hotel

    10

  • Przespolewski
      France
    January 6, 2014

    the place close to the city and with a wonderfull beach the food the amability of the staff the security

    the room are too old, specially bathroom and dressing the bar which really not sympatic but we can go in 2 min in the center so ... the system of reservation of transat on the beach which are so complicate

    7.9

  • Anna
      United States of America
    December 4, 2013

    The location is fantastic. Best on the Playa del Carmen. Wake up and go to sleep with the sound of the surf: in your own hammock on your own little patio, if you choose. The bungalows are a very good idea but are in need of renovation. The good news is, the whole place is being renovated and ready by the end of 2014. Go then. No Tv, no phones and occasional internet permit total relaxation. Complimentary waters every day. Few services but always with a smile. Book airport transportation with Mahekal. No hassle.

    Renovations are going on. Loud. Musty smell in all bungalows. Very minimal services but done with great smile. Shower heads not friendly to women. A/C a disaster. Non-threatening bugs all over. We shook our clothing before packing for the trip back. Several of the bugs came out!

    8.8

  • Angela
      United States of America
    December 1, 2013

    We loved staying in a palapa style room to get the feel of Mexico. The beach and facilities were beautiful.

    2 meals included- we recommend eating breakfast and lunch there (they'll even bring you your lunch and drink on the beach!), but eat dinner out in the town!

    9.6

  • Kathleen
      United States of America
    November 15, 2013

    Everything.

    Needed more early coffee provided at bar.

    10

  • Gianpaolo
      Italy
    October 24, 2013

    The Hotel location is marvellous, the best of Playa del Carmen.

    10

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