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Paseo de la Reforma 325, 06500 Mexico City, Mexico – Show map
Excellent location – rated 9/10! (score from 188 reviews)
Rated by guests after their stay at Sheraton Maria Isabel Hotel Towers.
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388 properties in Mexico City
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188 verified reviews
They speak your language
Sheraton Maria Isabel Hotel Towers's staff speaks: Spanish, English, German
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Outdoor Pool (all year)
Tennis Court, Fitness Center
Food & Drink
WiFi is available in all areas and costs USD 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 15 per day.
24-Hour Front Desk, Business Center
Safe, Elevator, Heating
Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
One older child or adult is charged USD 45 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 188 reviews
Value for money
Show reviews from:
The NH Mexico City features an outdoor pool, a restaurant and air-conditioned rooms with satellite TV. It is in the center of the popular Zona Rosa district and has its own on-site theater.
Score from 578 reviews Good
In the Polanco district of Mexico City, this modern hotel offers free transportation to any destination within a 6 miles radius. It includes a gym and free Wi-Fi.
Score from 135 reviews Very good
In Mexico City’s business district, Hotel Novit has a rooftop pool with fantastic views of the city.
Score from 340 reviews Wonderful
Within walking distance of several Mexico City attractions, including the Angel of Independence, this all-suite hotel features spacious accommodations, modern amenities and an on-site fitness center.
Score from 160 reviews Very good
Breakfast and restaurant service
The bathroom.... With this price I would expect a better and newer bathroom!!! Everything smells old :(
The location was very good.
The pool was very small. No hot tub.
The view is amazing and the accessibility is really good, the location of the hotel makes it very easy to get to the most interesting parts of Mexico City very easily. The staff is very nice and attentive, and they speak very good English.
The room we had was very small for what we paid, it didn't even have a table to eat and it was a 2 double bed bedroom... How are you supposed to get 4 people to eat room service? The valet parking is non existent, they have the main entrance over Reforma but they don't have anyone taking your car once you are there and they don't say anything until you actually ask.
The design, comfort and the services overall.
The pool is surprisingly 5 m x 5 m (approximately) on one side of the hotel which the access to it was amazingly difficult. The signage on the lift shows the way, but the door was locked.
Very comfortable, modern and perfect location. Staff very friendly and helpful. Transportation was easy to obtain in front of hotel.
Internet was limited and was not included in the room fee.
The price and that is not include breakfast
Welcome kit based on wine and fruit. Fresh fruit every day
Breakfast was awful
The wifi should be free and available from everywhere.
Very good service and staff. Got a free upgrade on our room. Decent minibar selection, room service.
Swimming pool closed a bit early at 7pm. Although we didn't need A/C, it was very loud if you did want to use it.
room looked as if it hasn't been done up since the 70's, this was our biggest disappointment. rude staff at night, when coming back to the hotel from going out. mini bar was empty when we got to the room. overall, we expected more from a 'sheraton'. very disappointing experience.
Location, comfort, professional, helpful and very friendly staff.
The price did not include internet and other services. High taxes!
Staff at check-in were very friendly. Breakfasts on the 18th floor (for upgraded guests) were excellent!
This is a VERY dated property, that appears to have the same room furnishings as when the hotle first opened in the 1960s'. We asked for a room change because we couldn't sleep due to the noisy heating/cooling system. We were upgraded to a renovated room (looks like it was probably renovated 10 years ago), but the entire property desperately needs to be renovated ASAP!
Sfaff members, very kind and ready to help
Old structure, ugly, no minibar in the room (while it was indicated in booking.com). Go to another hotel (E.G. Hilton where we went the week before worth much more your money!)
Expensive WIFI, paying for parking, Needs remodeling of rooms!
Location is superb! The city view from the room was amazing!
The rooms need to be upgraded. The bathroom looked very old. It feels like you are in a very outdated hotel.
The location and friendliness of staff
Hotel is dated, room smelled, TV did not work
Clean, calm and elegant
The prices in the bar were ridiculously expensive and anything the staff "recommended" was always the most expensive thing on the menu - didn't seem very genuine. We requested a king/queen room and were given a twin room which is ridiculous since we are a married couple.
Excellent facilities and very good service. Location is also very good.
They stolen 10000 Piso from my credit card They wake me up every day 9 am to make mini bar check Bad taxi drivers old taxi service Charge from from credit card twice without tell us
Very noizy. I could hear all kinds of noise from next door: TV, etc. And could not sleep. This is not a hotel for business executives
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