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Zona Hotelera Tulum Km 8.5, 77780 Tulum, Mexico – Show map
Excellent location – rated 9.6/10! (score from 107 reviews)
Rated by guests after their stay at Sueños Tulum.
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183 properties in Tulum
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107 verified reviews
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Sueños Tulum's staff speaks: Spanish, English
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Outdoor Pool (all year)
Spa, Massage, Private Beach Area, Bikes Available (free), Library
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Meeting/Banquet Facilities
Safe, Family Rooms
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 107 reviews
Value for money
Show reviews from:
Offering a restaurant a garden and a terrace, Los Arrecifes is located in Tulum Beach, just 6 km from the Mayan Ruins. Free WiFi access is available in public areas. The rooms come with a fan.
Score from 6 reviews Review score
|Offering an outdoor pool, Xscape Tulum is located 1 km from Tulum main square and 5.2 km from Tulum Archeological Site. Free WiFi access is available in all areas.||
Featuring 320 yards of private beachfront in the Caribbean Sea, along with lounge chairs and towel services, this resort has 3 outdoor pools, a hot tub and massages.
Score from 609 reviews Very good
On a beach, surrounded by a tropical forest, this Tulum hotel is just over half a mile from Sian Ka’an Biosphere Reserve. It provides yoga classes, massages and hammocks in each room.
Score from 66 reviews Good
Great location, nicest staff, delicious food
Excellent staff. Unobtrusive but always there when you need them. Great food at much better prices than the local restaurants. Fantastic beach setting. Great views from the room of the sun rising over the ocean every morning.
Going home after our stay.
Great location Great staff
Rooms not private High cost compared to others Small full size bed instead of King
Food was great. Location and view were great. Staff were very helpful.
Hot water for shower was rare. Solar heating provided very limited supply if ever! That being said, you can get down with cold showers.
We had a master room on the third floor, the view was beautiful. The bed was extremely comfortable and the room spacious and clean. The staff is friendly and ready to help. Food is really good, they serve a big breakfast in the morning, included in the price we paid. Good service on the beach as well.
We didn't have wi-fi in the room and the connection was a bit slow even in the reception.
We loved the owners and staff- the room was spectacular and the food was awesome.
The setting, view, and meals were incredible. We loved this place and will be back.
The lobby is nice People are great
Bed too small Electricity only from 6pm to 7 am Quitecexpensive
The place and buildings are one of a kind. The staff was wonderful - always smiling and helpful. The room was nicely cleaned daily. The food at the hotel restaurant was great, however prices are also fairly high (expect that in Tulum area). You'll love it!
I didn't like paying extra for the omelette. If the breakfast is included, eggs should be included in the breakfast :)
Suenos Tulum did have a paradisical dream-like quality to it. All the stress from my busy schedule in the city melted off of me within the first twenty minutes of being there. I liked that the wi-fi and electricity was minimal. My whole body was able to reset to a more natural pace. I felt healthier after just a day there.
The toilet leaked a little. The staff addressed it without us having to say anything though. They noticed it during the daily cleaning.
The staff, room, view and food were all wonderful at Suenos Tulum. All of the employees were friendly and helpful, helping us navigate to different destinations, recommending other restaurants and allowing us to borrow bikes and guidebooks. The room (on floor 3 of El Sol building) had a beautiful view that was partially obscured by a tree that actually provided some privacy compared to other third floor rooms. The room was beautifully painted, the bed big and comfortable and the hotel truly a hidden gem, tucked away on a dimly lit street. The daybeds on the beach were great and the water was wonderful for swimming every day. We had an overall wonderful stay at Suenos Tulum.
My trip was by far my best experience at Mexico. Not only were the staff extremely helpful, but the food amazing as well as its amenities. If you are looking to disconnect from all the hustle and bustle of life and work then this is the perfect place for you. The beach amazing the pool fantastic as well as the adorable trampoline beds lined along the beach. Its easy to find a cab so do not worry about the hotel being far from any attractions nearby. You will not be disappointed. Thank you suenos tulum I will most certainly return.
Friendly and attentive staff treat you like a guest in their home. Food from the private chef was excellent along with the service. Location of property is well maintained and seaweed cleaned daily. Nice quiet and relaxing location. Beautiful beach
Spotty wifi and cell service...but that's the whole point! Unplug!
The staff, the beach, the dogs (!!) and the hand made hotel--- all absolutely wonderful. Will definitely be back.
SuenosTulum was an absolute gem of a find. Francisco, Eduardo, Mateo and the others were warm, welcoming from our arrival to our departure. We left the property once only to realize everything we needed was within the private walls of Suenos. The service was fantastic, the food was impeccable and the thoughtful eco-architecture, design and special touches are unrivaled in the area.
The hotel is build with several small house on the beach, it is absolutely beautyful. Rooms are clean and really nice. I had a room with sea view, it is something awesome, absolutely great. Excellent the food and drinks at the bar Not having the air conditioning is not a problem, Tulum is very windy
it is a bit difficult to sleep because of the light that enters in the room since no real curtains exist
The beach and the ocean was beautiful. The pool was fantastic to have a swim in after the beach to get the salt/sand off you - however the beach is definitely where to swim and relax. The small resort was very well maintained with excellent, non-intrusive staff. Our server at the restaurant, Eduardo, was unerringly pleasant and attentive. The beds were comfortable and the art throughout the resort made it feel unique and creative. We never felt the need to leave the resort, only to venture to other restaurants and to explore the street with the complimentary bikes they have available. The wifi was dodgy in most places of the resort, but worked well in the reception - we went there to send some emails and we didn't feel at all intrusive of the staff or like we weren't allowed to be there. So there definitely is access to wifi if you need it. The sea breeze was delightful. The complimentary breakfast every morning was a feast and we were nearly always the only people there. It was sometimes like we had the whole resort to ourselves.
The first night was a bit of a horror - we had the mosquito nets around the beds and the terrace door open for the breeze and the fan on but we were sweating like pigs and could not get to sleep. However, the second night we slept like babies because we made a few adjustments. We found an extra window, moved our beds more in front of the back door and didn't sleep with the mosquito nets around us - they were what blocked most of the sea breeze (we wore mosquito repellent and we didn't get bitten at all while sleeping). After we had done that, we slept brilliantly for the rest of the nights we were there. We did think that having a flyscreen door on the front door would have been really beneficial for a better breeze to go through the room. The rest was pretty close to perfect.
Staff was wonderful & always offered assistance. There food was one of the best meals i had during my week stay. Rooms are beautiful. Loved the easy beach access. Very quite & private hotel.
It was very hot & the fan would only work at night with very little air circulating, but that was to be expected.
Location The food Trampolines Relaxed hosts and staff
Book one of the upper floor rooms to get better air flow
The location and beauty and simplicity yet comfortable place.
The tip system. I would prefer to tip the waiters in the normal restaurant fashion, rather than leaving a tip at the end for the entire bill, unless it is distribuited equally among all the workers only.
Very friendly staff and the food and cocktails were beautiful.
room, food, margaritas, beach, pool, beach lounge trampolines, staff, talavera toilet!
bottom floor room...not very secure or private at night and less breeze than upper units.
Very special, relaxing, natural place. We had a wonderful time. Everything was excellent - location, accommodation, staff, food (gracias Domingo), beach, service... Perfect place for just doing nothing. We will come back.
Nothing!!! Only the breakfast could have a bit more variety.
Excellent location and food. Enjoying bicycles but only 2 for the entire hotel so plan ahead. 3 dogs which my daughter loved playing with. This is not the place if you dislike dogs.
very hot. despite reviews of being cooled by sea breeze this was not true. Many biting insects everywhere and our family was bitten despite repellent. Only wifi in area with biting insects. Beds/room was very small for 3 people to sleep comfortably in the heat. Staff not helpful in planning excursions.
Superb beach towards the natural reserve. Feels almost like a private beach
The included breakfast was terrible. There was occasionally dog poo on the property (although the dogs living are charming) The wi fi connection was really poor, although this is a problem in Tulum generally
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