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Avenida Pok-ta-Pok Lote 1 Zona Hotelera, 77500 Cancún, Mexico – Show map
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34 verified reviews
They speak your language!
Las Gaviotas Hotel & Suites's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool, Outdoor Pool (seasonal), Grounds, Sun Deck
Golf Course (within 2 miles)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Meeting/Banquet Facilities
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 19.61 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 34 reviews
Value for money
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Good location and nice apartment Very good refridgerator and freezer
WIFI does n't work in the room Kitchen facilities the absolute minimum No microwave, no bread toaster
Location is quiet. Beautiful view from the penthouse suite. Daily cleaning by staff kept suite clean all week
Staff didn't speak English which made for some interesting conversations but not the worse thing. There were some insect issues but that's to be expected in a warm climate area. Had more of a dorm feel than anything else.
the apartment was a good size, pool area was peaceful, quiet location buteasy to reach hotel zone and town centre
on the last night after I had left Cancun,my daughter and her friend were alone (ywo 20 year old girls) in the apartment when a member of staff came in. It was dark and they were terrified, he had an excuse but it was not appropriate for him to gain entry in the midle of the night. If they had not been leaving the next day they would have reported it to the police.
The location was convenient, as my other family were staying just down the street at Coral Mar. The street was both residential and commercial, but close to downtown.
The pictures posted on the site showed updated kitchens and bathrooms. I felt the room was old. The stove vent did not work, the stove had rusty grates and the dishes/pots/pan were both old and greasy. The bathrooms were older and had a lot of miles on them. The people were very friendly, but I mentioned that the room was not as advertised. My son and brother felt that it was fine for a place to sleep. Would recommend the WIVC Coral Mar down the street, which is not much more per night for a two bedroom suite and had very personal service.
We booked a penthouse suite, but when we arrived the staff told us they didn't have the penthouse so they put us in two rooms with 6 beds in total! Great value for the price.
Found a line of ants on my bed and in the bathroom!!! Terrible experience. Don't live on the first floor. They charge ONLY pesos on credit cards (converted from dollars in a preset higher exchange rate). You can only pay US dollars in CASH!! The location is a little far by foot to the hotel zone.
Off the strip. Close to the airport.They allow small dogs.A great stopover before catching a flight. Reasonably quiet. Nice staff. Nice grounds and quiet neighbourhood.
The kitchens are bare. No coffee maker, toaster, dish towels, sharp knives. We were in unit 5 and had to walk closer to the office for wifi signal. The tvs are old in bedrooms. It could be cleaner.
It wasn't in the location I thought it was from the map. It is too far away from the activity centers to travel on foot. The neighborhood is dirty and not welcoming to tourists. Walking at night is not recommended. This is not a place that I would ever return to.
They serve breakfast by the pool.
Most of the staff do not speak English.
The people in the front desk do not understand English, hard to communicate. The manager is very unfriendly.
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