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Newest reviews for TeAmoPlaya - El Faro Condos

  • Dale
      United States of America
    July 20, 2014

    Coral 305 is a very nice 2BR 2BA condo in a great location with a wonderful large covered patio with a direct ocean view. You can here the waves from the patio. Everything worked perfectly including excellent AC and the condo is well furnished including the kitchen with all the items needed to cook if you want to. The main bedroom bed was big & very comfortable with a good choice of pillows including one that was perfect for me as I have neck problems. 2 twin beds in the second bedroom, but we didn't use. Wifi worked well. Staff was excellent with no problems and a great cleaning staff that learned our schedule and never bothered us, but always wonderfully cleaned our room. Bottled water in the kitchen replaced if needed no extra cost. Very clean warm pool. Parking is available in the underground garage for extra cost $15/day. Booking and payment via Paypal was smooth and deposit promptly refunded. Both Denise on-line and Marissa on-site were great to work with and no problems. Would definitely stay here again!

    First of all, nothing too major that we didn't like during our stay and would stay again. But just a few comments to be fully informed. The sea water in front of the property was not crystal clear blue, but a bit brown, so we didn't swim here, but a short walk up to 28th put us right in the middle of the best beach at Kool or Mamitas beach club so no problem for us. No matter where we stay in Playa, we always go there. There is a open air dance club nearby (La Santanera, which we like & went to several times) and you can here the music late night till 4am on the patio, but not a problem with the door closed & AC on. Hot water heater in the unit was a little small so needed to wait a bit for hot water if someone takes a long shower, but wasn't really a problem for the two of us.

    10

  • Hector
      United States of America
    July 10, 2014

    The hotel was nice place to stay , walking distance from everything , very secure location very friendly staff

    8.8

  • Anonymous
      United States of America
    June 24, 2014

    The location is down town Playa del Carmen and still really guiet and relaxing. Beach is right at the hotel.

    The rooms need some extra cleaning to look fresh and bright.

    7.5

  • Cecilia
      Mexico
    June 20, 2014

    I like the fact that the facilities are in a location where you do not need a car and accessible to the beach and the Quinta Avenida. The condo was very clean and comfortable; with all the equipment working properly. I really recommended.

    I really don't have any complains.

    9.6

  • Jerrie
      United States of America
    May 20, 2014

    This location is perfect....Food and shopping within minutes. The condo I stayed in Coral 305 had the most perfect view. The condo was exactly as pictured. The staff arranged for airport transfer. Perfect everything. I do not understand why some people have posted negative remarks. I travel monthly around the states and europe...I was so pleased with this selection.

    water pressure is a little slow but, you just learn to deal with that.

    10

  • Asaf
      Israel
    May 7, 2014

    The Location, The pool, The beach and the kitchen in the apartment.

    Due to changes in our flights, we arrived 1 day late. We've informed the manager about our delay yet our room was still not ready for us when we arrived (and we were fully charged for that day). We had to wait for 2 hours until the room was ready and even then, it was not really clean (there were food leftovers in the sink). In addition, the window curtains in the apt. are not really sealed which creates a privacy issue.

    8.8

  • Raineldo
      Belize
    May 6, 2014

    1. Full kitchen and porch with Bbq gas grill. Both were fully utilized during our stay. Our friends love to cook and entertain. 2. Our choice of parking within the hotel facilities. This was one decision I would do again and recommend it to others. 3. The easy access to management and their friendly response to questions.

    The basin in the master bedroom is too small and far from edge of the counter. The faucet is too large and thus there is a tendency to hit the faucet when washing face.

    10

  • Claudia
      United States of America
    April 9, 2014

    The proximity to lots of bars and noise at night

    8.8

  • Maria
      United States of America
    March 26, 2014

    Everything about El Faro itself! Awesome place, awesome location, beautiful grounds and superb units. Watch who you book it through!

    Everything about Marissa Leos, Te Amo Playa vacation rentals: Firstly I would like to be very clear that this review is not about some of the silly and irrelevant things people like to complain about when they go on vacation just because they like to complain. I am an avid traveler, have owned several homes in Playa Del Carmen and owned my own vacation rental company myself, Playa Getaways until 2011. So I come with loads of experience about the Playa area as well locations to stay in. So with that said you will understand that what I am about to say is for your own good and to be very very weary about certain managers who maintain the units at El Faro. El Faro is spectacular! Hands down you can't beat the location, the quality of the units and literally everything about it, top a notch! And I think most travelers who gave reviews on El Faro feel the same way I do. However to whomever doesn't know, each unit is privately owned and each unit owner has hired their own property manager to maintain their property. I got stuck with the worst person. Her name is Marissa Leos with TeAmoPlaya vacation rentals. I booked El Faro Surf #101. What saved me in the end from the nightmare she put me through is that I booked the booking originally with Booking.com who protected us all the way and literally forced Marissa to follow through with her contract promises or she would suffer the consequences. So in the end it worked out but can you imagine being told at the 11th hour (the night before our trip) that she double booked our room the last several nights???? So non chalantly she emailed me letting me know this and asked we switch rooms which I wasn't willing to do with 3 young children (plus I paid for a room on the 1st floor since I have 3 young children which she couldn't understand) so taking a room on another floor was not an option. Plus can you imagine being packed, ready to go and not have a set place to stay???

    8.3

  • Anonymous
      United Kingdom
    March 8, 2014

    Right in the heart of Playa Del Carmen. Well looked after grounds and pool. Apartment was spacious and fairly well furnished. Cleaner came each day and kept the place looking spic and span.Marissa who looks after Teamo was very helpful during the booking process and with transport from the airport.

    Bed linen was poor quality and washed out! A rather overgrown and unattractive palm tree blocked most of our ocean view. Problem with return of deposit which I had assumed (without checking) would be returned on check out. It had to go back into my paypal account which happened very quickly but with a poor rate of exchange.

    7.5

  • Rodrigo
      Brazil
    March 6, 2014

    The location - in front of the beach (although the central beach is not the best one in Playa del Carmen) and a few steps from the 5th avenue - is very good. The apart was big and very confortable. The wifi worked very well.

    It is not a hotel. The proprietary is a vacation rental company, who rent the units for a short period. Thus, it can be dificult to get in touch with the company if you need some assistance. The condo also lacks some services, such as breakfast. And i was charged a bit more than i should pay. As the 'plus' amount paid was only 25 USD, i let go.

    8.3

  • Joanna
      United States of America
    February 20, 2014

    Location was great beach was amazing and rooms very big and comfy with lots of storage

    If you have a room close to the street you will hear the noise from clubs that are one block away

    8.3

  • Cynthia
      United States of America
    February 12, 2014

    We'll be back !

    10

  • Miranti
      United States of America
    December 31, 2013

    Friendliness of staff including Marissa and everyone by the beach, the housekeeper and even the guard and front desk. The location of the property is excellent. The care taking and the security.

    The room location in the property. The bedroom can hear the base from the club on Calle 12 ALL NIGHT from 10pm-5am. We had a hard time falling asleep without sleeping pills. We understand that there is something the property owner can do because it's down the street 200 feet away (or over) but we wish we knew about this before we booked. I would say for nearly $400/night we expect a quiet bedroom shouldn't be too much to ask. We also can't really see the ocean from the room. We have to get out to the patio and peek in order to see it.

    7.1

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