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Bel Air Collection and Spa Cancun
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When would you like to stay at the Bel Air Collection and Spa Cancun?
Top
Based on
21
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Lee
Young couple
albuquerque,
United States of America
October 8, 2009
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the staff at the hotel were very polite and helpful. the room was cleaned daily and a variation of a mint on the pillow was included every night. the hotel was nicer than i had anticipated because i thought it was a smaller mom and pop type of mexican get away. it is actually a 6 floor hotel with a great pool and cool little cabanas. it is decorated in a sort of ikia-esque which i thought was done well. the location of the hotel is not in the middle of the party area where all the two malls are. you have to take a 7 peso bus for about ten or fifteen minutes to get to that area but that can be a good thing depending on what you are looking to get out of the trip. |
10 |
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Otis
Young couple
Byron,
United States of America
July 20, 2009
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the rooms were beautifully designed. pool was wonderful as it looked out into the ocean. they also offered spa services onsite and also dinner on the beach there were minor plumbing problems. |
9.5 |
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Anonymous
Young couple
Israel
April 19, 2009
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A small and intimate hotel, our room was fairly comfortable and big, the Caribbean view from our porch was pretty nice, staff were always nice and the pool was comfortable the elevators were lighted with a horrible led colors and covered with a cheap silver paper like,only one computer at all of the hotel available for the guests, the jacuzzi was not working and was not fixed during all of our stay. |
8.5 |
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Anonymous
With friends
Spain
March 26, 2009
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Location: Directly at the Beach and good views. Very peaceful. Staff at the lobby bar more attentive! |
8.5 |
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Helena
With friends
Copenhagen S,
Denmark
February 10, 2009
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Very Expensive breakfast. Terrible music in the restaurant and pool area. Bad smell from the toilet |
5.5 |
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Anonymous
Young couple
Ireland
September 27, 2008
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We loved staying at the Bel Air Collection and Spa Cancun. The staff are so friendly and cant do enough for you. It really is a dream paradise. I didnt care too much for the food at the hotel. I also didnt like the fact that the room service menu is only in spanish and they dont cater for the english speaking guests which when we were there they were the majority. Also the music played in the hotel could be updated, the same music was played every day 3 times a day, it got so boring after a while. |
10 |
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Yannick
Solo traveller
VISE,
Belgium
November 6, 2009
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La chambre était superbe avec un jacuzzi immense et du champgane le premier jour hotel bien décorré. Le buffet du déjeuner est parfait Le restaurant le soir est à éviter |
9.5 |
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Anonymous
With friends
Spain
November 4, 2009
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precio, situación, buena relacion con la playa, piscina relax y habitaciones amplias y nuevas. restaurante flojo, más bien malo. ascensores imposibles |
9 |
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Oscardelys
Solo traveller
Maturin,
Venezuela
October 31, 2009
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La atención de todo su personal fue sin dudas lo excelente, lo he recomendado a todos mis amigos! que no tienen mensajeria de voz para las extensiones telefónicas en las habitaciones. |
10 |
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Emma
Young couple
Trosa,
Sweden
October 2, 2009
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Poolen Frukosten |
8.5 |
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Cesar
Young couple
BUCARAMANGA,
Colombia
September 19, 2009
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El staff del hotel es muy amable, me encantó la limpieza y presentacion de las instalaciones del hotel. Estaba dañada la cortina del balcon y el grifo del lavamanos, hubo demora hasta de 75 min en servir la cena, aunque después hubo una pequeña cortesia por parte del hotel. |
8.5 |
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Anonymous
Young couple
Venezuela
May 5, 2009
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La habitación es grande, la piscina, y la vista a la playa no me gusto el hecho que no cambian el agua por botellas nuevas, y no cambian o reponen la parte de accesorios en el tocador. |
8 |
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Mikel
Young couple
New York,
United States of America
April 15, 2009
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La piscina, el bar y la playa. Las habitaciones podrían estar más renovadas, y el hotel en general, quiere ir de chic, pero no llega y eso le da un aspecto algo cutre. |
6 |
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Maxime
With friends
Paris,
France
March 30, 2009
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Tres belle chambre avec vue sur la mer, personnel tres accueillant, comporte une plage privée. Un peu excentré par rapport aux aux bars, peu rempli, calme |
9.5 |
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Mónica
Young couple
Tlalnepantla,
Mexico
March 24, 2009
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La atención de los empleados fue muy buena La conexión de internet no funcionaba bien en las habitaciones |
7 |
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Sylvie
Young couple
VILLEPARISIS,
France
March 4, 2009
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Piscine gigantesque, propreté irreprochable, zen attitude, très bon restaurant |
9 |
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Christophe
Young couple
appt K361,
France
March 3, 2009
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la piscine a débordement et l'accés direct à la plage, ainsi que la carte du restaurant et le service au bar de la piscine pour un hotel qui a de tel prétention, nous avons eu énormément de problème dans la suite que nous avons loué, en voyage de noce nous avons loué une des suite cool lanais, en dessous de notre chambre les cuisines et la pompe de la piscine vraiment pas terrible............... |
4.5 |
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Yamel
Young couple
PUEBLA,
Mexico
March 2, 2009
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el trato del personal y la alberca por limpia |
9 |
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Antonio
Young couple
SAN TOME,
Venezuela
February 27, 2009
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El trato de las personas de recepción, botones, restaurant. La facilidad para la reserva de los tours, y la responsabilidad con el horario. Lo limpio de las habitaciones, piscina y áreas. El internet no llegaba hasta mi habitación, por lo que tenía que bajar al lobby con mi computadora. |
9.5 |
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Erika
Young couple
toscolano maderno,
Italy
January 24, 2009
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ok per una notte o due di passaggio... le camere sono decenti e la piscina sull'oceano è fantastica.... camerieri e barman ok! personale alla reception non troppo disponibile e all'ingresso non fatevi prenotare taxi.... sono pronti a fregarti x la loro commissione !!! nn è carino... |
6.5 |
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Anonymous
Mature couple
United States of America
January 23, 2009
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There are no comments available for this review |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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