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Property Highlights

Free WiFi Free parking

Places of Interest:

28 de Julio Square (0.2 miles)
Show map The Palm at Playa

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Most recent booking for this hotel was today at 05:39

Score from 618 reviews Wonderful 9.2/10

Playa Palms Beachfront Hotel

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Most recent booking for this hotel was yesterday at 20:13

Score from 133 reviews Very good 8.4/10

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hotel Offering an outdoor pool, plus a spa and wellness centre, Anah Suites is located in the heart of Playa del Carmen. It offers an outdoor cinema, children’s playground and free WiFi.

Pueblito Luxury Condo Hotel

hotel This oceanfront hotel in Quintana Roo features an infinity pool and a deck on the 4th floor as well as deluxe suites with full kitchens. Downtown Playa del Carmen is 5 minutes from the property.

Most recent booking for this hotel was today at 06:10

Score from 72 reviews Very good 8.4/10

Newest reviews for The Palm at Playa

  • Anonymous
      Italy
    August 21, 2014

    location, parking availability, breakfast

    high price, dark room, pool smaller than expected

    7.1

  • Monique
      Brazil
    August 16, 2014

    We loved our stay at the Palm, one of the best things is the roof top, a very nice place to stay after going to the beach, watching the lights of Cozumel turn on while having a wonderful piña colada or frozen margarita by the pool. The staff of the hotel made us feel like home, always friendly.

    The wifi for us was a bad thing, we were not able to connect to it during our stay.

    9.2

  • Julia
      United Kingdom
    August 5, 2014

    We absolutely loved the rooftop pool, jacuzzi and bar with views overlooking the beach. Was blown away by the different rooms on each stay, and the beds are incredibly comfortable.

    Only downside which isnt really the fault of the hotel is that the bar directly opposite the entrance of the hotel on calle 8 plays extremely loud karaoke until 4am. It kept us awake the first night we were there, but on our second stay we were put into a room at the back of the hotel away from the noise, which was perfect.

    10

  • Kirstan
      Australia
    August 3, 2014

    Roof Top Pool is fab! Location is great, close to 12th and Coco Bongos without being loud, close to the beach, and right off 5th Avenue where you do most of your eating and shopping.

    Room configuration - we had a suite on the bottom floor and there was a large kitchen space with no cooking facilities, only a small fridge which would turn off when you left the room so nothing stayed cold. A lot of wasted space, it should be two bedrooms instead.

    7.1

  • David
      Australia
    July 13, 2014

    Amazing stylish modern rooms. The roof top pool/bar is exceptional, and mandatory around sunset time. Excellent breakfast. Very stylish hotel. Great location for beach and nightlife.

    The garden view room's window overlooked the corridor, therefore no privacy if curtain was open. Poor wifi in room.

    9.6

  • Anonymous
      Colombia
    July 5, 2014

    The staff were very pleasant

    I was given a room with a window to a corridor that everyone could look into. The power went out for over 10 hours and they did not compensate the rate even though the generator was going all night and they did not give a torch or a candle -

    6.3

  • Anonymous
      United States of America
    July 1, 2014

    Wifi was bad. Bed was uncomfortable. Neighborhood wasn't good. Hard to find to hotel.

    My entire stay

    3.3

  • Sam
      Australia
    June 18, 2014

    Amazing roof top pool. Very large well appointed room.

    No in room refrigerator

    9.2

  • Dylan
      Australia
    May 27, 2014

    Pool area was great. The room servicing was lovely, we even had swans on our bed!! Marco at the pool bar was very speedy with our drinks and great to chat with.

    We were on the third floor straight under the pool bar, we were woken every morning at 6.30am with really loud noises from above! It would also be noisy at night through till 1 am. We asked to move but they only had a room which was an upgrade and wanted to charge for the difference in the room types. I would stay again just ensure it was on floor level to level 2.

    8.3

  • Juliana
      United States of America
    May 25, 2014

    Location is amazing and rooftop is a plus. Good breakfast and kind staff.

    Wifi does not work in the rooms, front desk personnel have no tips for leisure in the city. Very noisy depending where is your room.

    7.9

  • Anonymous
      United Kingdom
    May 8, 2014

    location

    the adjacent bar with very very loud live music till 4:30 am

    7.9

  • Rebecca
      United Kingdom
    April 29, 2014

    The rooms and roof top pool were amazing!

    The breakfast and other food in the restaurant could be improved

    9.6

  • Peter
      United Kingdom
    April 29, 2014

    I found the customer service poor at times excelent at others

    7.9

  • Anonymous
      Israel
    April 27, 2014

    The staff were great, especially Angel! The pool is awesome, could stay there for days!

    The location. We hated the 5th avenue. Moreover, we had to transfer rooms on the first night due to the loud music playing near by.

    7.9

  • Maayan
      Israel
    April 23, 2014

    The breakfast

    9.2

  • Anonymous
      France
    April 19, 2014

    Design of the room & the large Space makes this place very confortable

    Hotel is pretty noisy due to proximity of the bars outside. Also the gym was very disappointing!

    10

  • Rainer
      Switzerland
    April 9, 2014

    Roof terrace

    They charged me first in us$ finally I paid 400 pesos more than on my booking.com confirmation indicated! Never again! Bad Wifi connection on terrace and in the room!

    8.3

  • Elisabeth
      Norway
    April 7, 2014

    LOCATION!!! :-) The rooms were large and comfortable. And the beds were VERY comfortable!! Roof top bar and pool - great place to hang out! Nice staff. We stayed in a room facing the court yard (ground floor), so no issue with noice from the street. I would come back! :-)

    No fridge in the room! A bit "unnecessary" use of funiture/space in the rooms (empty cabinets etc.) A tip: The staff could "check or sign in" the guests before breakfast, instead of "chasing" after the guests for signatures afterwards :-) Sometimes a bit too loud music in the breakfast restaurant. More variety of food.

    7.9

  • James
      United States of America
    March 26, 2014

    the roof top pool area is wonderful ! At night it turns into the best bar scene in town.

    10

  • Lavinia
      United Arab Emirates
    March 23, 2014

    loved the pool area and the location of the hotel as well as the room

    - no fridge in the room and breakfast could be a bit more variated -careful not to get rooms on the street, i think it gets noisy during the night as there are some bars on the other side of the street

    9.6

  • Catherine
      Canada
    March 16, 2014

    The location is excellent, easy to get around town. Roof top pool and bar with great vista of Playa was to die for, but they sometime rent out the space at night, so it limits access for paying guests.

    We were on the 1st floor facing the street, and every night after midnight the "local" bar would start their music, going until 4 and sometimes 5 in the morning, police do nothing to shut them down....not impressed

    8.3

  • David
      United States of America
    March 13, 2014

    The roof top bar was a great place to hang out get a tan stay in the pool or jacuzzi and just relax. The room was clean every day and had a balcony so we could smoke without disturbing any one. Breakfast is good with fresh fruit, cheese, salmon, cereal, fresh brewed coffee and whatever u needed the staff would bring to you. We used only one attraction which was swimming with dolphins and the receptionist was very helpful and nice called the company and organized it for us.

    The first night was charged from the credit card i gave for a security deposit - without me knowing about it..

    8.8

  • Maxime
      Canada
    March 3, 2014

    The location is perfect, great rooftop, very good service et the checkin, the restaurant and the poolbar. The wifi was very good and it was ll very clean.

    The noise generated by the Kareoke bar on the street, even if the room was on the inside, I could still hear the music and the screams quite loud on a few occasions. Being woke up at 4am (not midnight or 1am) is the only reason why I would reconsider my choice.

    8.3

  • Anonymous
      United Kingdom
    March 2, 2014

    Pool area wonderful, staff very pleasant and helpful. Stylish and spotless. Superb breakfast

    10

  • Russell
      Peru
    February 26, 2014

    very modern and spacious

    no minibar breakfast not very good quality

    8.8

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