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Kukulcan Boulevard Km 17.5 Lote 50 Zona Hotelera, 77500 Cancún, Mexico – Show map
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201 properties in Cancún
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464 verified reviews
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The Royal Caribbean's staff speaks: Spanish
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Outdoor Pool, Outdoor Pool (all year), Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Water Sports Facilities (on site), Fitness Center, Massage, Private Beach Area, Bikes Available (free), Playground, Entertainment Staff
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Market 28 (12.3miles)
Caribbean Sea (1yrd)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 461 reviews
Value for money
Show reviews from:
Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon.
Score from 479 reviews Very good
Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, the Krystal Grand Punta Cancún has a bi-level outdoor pool, private white sandy beach and full-service spa.
Score from 526 reviews Very good
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 580 reviews Good
Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities...
Score from 142 reviews Very good
My husband had a great time at the Royal Caribbean. We are a younger couple but we like it to be peaceful and quite on vacation and we really had this at RC. The room was very clean and the hotel staff made everything super easy. We ordered Mexican food only (not off the menu) at the restaurant and it was amazing every time. We will be going back next year!
We loved every second of our vacation.
Everything was fantastic. No complaints here, just wish we could have stayed longer there. Next time 2 weeks for sure.
The pool´s restaurant
The difficulties to get a late check out
Beach was amazing
Front desk lady wasn't friendly at all. Not just once but several occasions. The guys were nice though.
The resort is nice and clean. Value for money. Good Location.
Ocean view, beach, swimming pool; Travel agency at the front desk(really convenient), staff are very responsible; Nice boutique shop
Bathroom is a bit small, no shampoo and body wash
It was great...
Mini food store Food allready finish to go Best playa
Stairs to go to the beach Bathrooms old fashion
location great, facilities great, large clean and comfortable rooms and suites, great wifi, great beach, staff super friendly, lots of activities. food quality is very good.
food and drink costs in bars and restaurants quite expensive. they should not charge to use the exercise room.
Location and a sea noise
This is the first hotel in my life where there was no champoo and lotion. I have not got my deposited money back on my credit card yet - I paid on 13 th of December and checked out on 20 th of December.
Ocean view from room, free bus service to other royal resorts, friendly and helpful staff
Occasional paper or other garbage on grounds
The location was amazing the beach right outside the resort. Our villa had a beautiful view of the ocean. The villa was everything we had expected and more, spacious modern and has everything you need.
The restaurant menu was not what I had expected. They should have Mexican cuisine on the menu instead of a full American menu. The food quality not great. Having to charge everything to your room was unusual and inconvenient.
good space, clean, kind staff, balcony facing the beach
oven container shortage
I love the beach and swimming pool
The wifi is kind of slow and I c get wifi at other place but my room
This very large hotel has just about every imaginalble service, and a large, courteous staff. Nice wide beach with soft, clean sand, Sea water temperature was warm, but we had heavy waves and swimming was not recommended. Actually, the best thing we liked was the "vacant" lot just SW of the hotel, along the beach -- one could see what the real landform was like (coral limestone), with many wild iguanas of all sizes.
The huge array of services was sort of overwhelming. On our arrival, we were surprised to be escorted to our room by a "consierge". He spent a long time explaining things to us. He was trying too hard to be helpful, and we found it somewhat annoying (we like to be independent). Every service we used was at extra cost, on top of the room charge. The hotel restaurants were OK, but not outstanding (except for the breakfast buffet, which was excellent).
Not too far from the beach
Location is a bit off. Worn hotel which is not in the premium segment.
We enjoyed the freedom of self catering accommodation. The facilities of the hotel especially the pool with free use of snorkels, bikes etc. the staff were helpful and always cheerful.
We can't think of anything we didn't like.
No shower gel and shampoo
The beach was great and excellent swimming. The staff was very helpful and friendly. It was very nice to have a grocery store on the premises. Would definitely stay there again
Long walk to any shopping but there was always a cab to take you
We loved the area and the service that the staff provided. Beautiful hotel and the little grocery store was so convenient. Wish we could of stayed longer. And a big thank you to Johnny at the tour desk for helping us with the tours. Would definitely recommend this hotel.
The Pool .
The room is big but not very comfy .There is not a desk , the sockets are not well positioned. The hotel is stressing you by sending E:mails , starting the first day ( the day of your check in) asking to rate the services. The housekeeping is begging tips by leaving even a small bag to put there your offer. That's agreed and encouraged by the hotel ; in the reception is to be found a box for delivering the tips. The waiters are waiting a tips for each lemonade you are ordering . Everywhere and everybody is begging or waiting tips.In the last day of my sojourn the hotel sent me a Questionnaire to rate services and to rate and tip the gardeners. That is stressing and very unpleasant . The hotel is overpriced !!
The kitchen, swimming pool, the room size and the staff members are all great! We enjoyed our stay a lot!
You have to switch to another wi-fi when you are not in your room.
The view from the room over the Caribbean is all you need ! The hotel is clean and the rooms are huge.
There was nothing I really did not like
View is very good.
1) very old building 2) no modern equipments.
It wasn't top of the line but neither am I. Excellent vacation
Their desire to have us go to one of their resort presentations
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