The Royal Haciendas Resort & Spa
Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, Mexico – Great location - show map
We LOVE Royal Haciendas! This was our 6th trip. It's SO family friendly, the staff is INCREDIBLE! The pools are awesome - we were sad to see the beach being eroded by the water/climate change. But we had a WONDERFUL time as usual!! Thank you!
United States of America
Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen. All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views. The Royal Haciendas complex has a spa and wellness center with Turkish baths. There is also a fitness center. The beach next to the complex offers loungers and parasols. The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- Marissa
United States of America“We LOVE Royal Haciendas! This was our 6th trip. It's SO family friendly, the staff is INCREDIBLE! The pools are awesome - we were sad to see the beach being eroded by the water/climate change. But we had a WONDERFUL time as usual!! Thank you!” - Bidarkar United States of America“Very close to beach, very neatly maintained, soft spoken and good staff…”
Alexis United States of America“Our stay at the Royal Haciendas was really wonderful all around - our room was splendid and the team members we encountered were all really fantastic! We also really appreciated the caliber of the food at the reservation-based restaurants and the...”
Area info
Restaurants3 Restaurants On Site
- Los Murales
- CuisineMediterranean • Mexican • International
- Open forDinner
- AmbienceTraditional
- Kinoko
- CuisineCantonese • Chinese • Japanese • Thai
- Open forDinner
- AmbienceTraditional
- La Palapa del Sol
- CuisineMexican • International
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Traditional
Resort facilities at The Royal Haciendas Resort & SpaGreat facilities! Review score, 9
- Outdoor swimming pool
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Wardrobe or closet
- Sun deck
- Private beach area
- Balcony
- Terrace
- Garden
- Coffee machine
- Toaster
- Kitchenware
- Microwave
- Clothes rack
- Bicycle rental
- Themed dinners
- Beach
- Tennis equipment
- Water park
- Kids' club
- Water sports facilities on site
- Entertainment staff
- Snorkeling
- Playground
- Game room
- Golf course (within 2 miles)
- Tennis court
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Snack bar
- Bar
- Tea/Coffee maker
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Board games/Puzzles
- Babysitting/Child services
- Daily housekeeping
- LaundryAdditional charge
- Safe
- Convenience store on site
- Air conditioning
- Tile/Marble floor
- Car rental
- Elevator
- Fan
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Open all year
- Kids' pool
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Foot massage
- Neck massage
- Back massage
- Body wrap
- Body treatments
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage
- Spa
- Solarium
- Fitness center
- Sauna
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cash is not accepted
The Royal Haciendas Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.
Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.
At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.
Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.
The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.
Early departure policy: No refunds will be given for any cancelation or modification made after check-in.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about The Royal Haciendas Resort & Spa
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Room options at The Royal Haciendas Resort & Spa include:
- Suite
- Double
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Yes, there's a hot tub. You can find out more about this and the other facilities at The Royal Haciendas Resort & Spa on this page.
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Check-in at The Royal Haciendas Resort & Spa is from 4:00 PM, and check-out is until 11:00 AM.
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The Royal Haciendas Resort & Spa offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Playground
- Game room
- Snorkeling
- Tennis court
- Golf course (within 2 miles)
- Solarium
- Kids' club
- Water park
- Full-body massage
- Body treatments
- Private beach area
- Water sports facilities on site
- Fitness
- Beauty services
- Neck massage
- Themed dinners
- Bicycle rental
- Beach
- Back massage
- Tennis equipment
- Entertainment staff
- Facial treatments
- Foot massage
- Body wrap
- Fitness classes
- Swimming pool
- Yoga classes
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Guests staying at The Royal Haciendas Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Buffet
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The nearest beach is 1,000 feet from The Royal Haciendas Resort & Spa. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at The Royal Haciendas Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The Royal Haciendas Resort & Spa has 3 restaurants:
- Kinoko
- La Palapa del Sol
- Los Murales
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Yes, The Royal Haciendas Resort & Spa is popular with guests booking family stays.
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The Royal Haciendas Resort & Spa is 2.9 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
