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Resort highlights

Free WiFi Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Fitness Center
Show map The Royal Islander

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Newest reviews for The Royal Islander

  • Soshi
      United States of America
    August 30, 2014

    Staff, suite room, view

    Distance from town area

    9.6

  • Alvaro
      Austria
    August 27, 2014

    Fantastic!

    10

  • Cecile
      France
    August 25, 2014

    beach front was beautiful amenities were plentiful

    need to change room on Saturday

    9.2

  • Gene
      United States of America
    August 22, 2014

    The view and location was good.

    Restaurant quality of food and service. Hours open were short up stairs and drinks in the pool. But we worked around it.

    9.2

  • Delphine
      United States of America
    August 18, 2014

    Close to the beach , wet bar, decent size room, free wifi, happy hour from 3 to 6 pm

    Check in process is horrible, customer service at the desk was horrible. To get towels is like giving your first born. Outdated hotel. Kinda expensive for what you get. Have to walk all the way down the hill to catch bus . No real options to eat at . And I didn't like the fact that they allow people to smoke in the pool. We had this obnoxious guy smoking cigars all the time

    6.3

  • Rosanne
      Australia
    August 14, 2014

    facilities are wonderful , very relaxing,

    9.6

  • Jinhyuk
      Canada
    August 12, 2014

    Everything is so so so nice

    Nope!

    9.6

  • Declan
      Ireland
    August 10, 2014

    Had a fantastic stay here and we were sorry to have to leave. The room was clean and very spacious. The pool was great and always clean. The food on the restaurant was very nice and reasonably priced. There is also a supermarket on the hotel which was great as we could buy breakfast cereals and snacks.

    The front desk is extreamly slow. Be prepared for a long wait if there is any kind of queue.

    9.6

  • Roy
      El Salvador
    August 9, 2014

    I wish I could stay longer, It's a quiet place with great facilities and an amazing beach

    It could add value a shuttle to the airport

    8.8

  • Jody
      Canada
    August 8, 2014

    We loved the location right on the beach, with a breath taking view from 7th floor and a roomy balcony overlooking pools... and magnificent white sand beach! Love that the rooms were up to date with flat screen tvs, wifi available throughout the resort!! Very clean felt like home away from home!! We will definitely return!

    8.8

  • Diane
      United States of America
    August 3, 2014

    The Royal Islander Reaort was wonderful!! It was a trip my family will always remember. The resort was clean, staff was very friendly & accommodating. We will definetly be returning soon!

    Didn't like that we couldn't stay longer!!

    10

  • Kathleen
      United States of America
    August 3, 2014

    Hiring a two room suite is fine- roomy, balcony, good kitchen

    You should not hire out the extra room of the suite separately- terrible experience. And when the staff tell us that they cannot extend our check out so we spend 3 hours without a room with a toddler to then be accused of lying at the front desk was the final straw, especially since the room was obviously not occupied or cleaned or they would have known we had left- that and the bed bugs mean I will never stay with your chain again- disgusted

    4.6

  • Isabelle
      Mexico
    August 2, 2014

    The beach and the sea... That´s all !

    The deposit , very quiet at night, too expensive for what you get, the double room was just ok

    5.8

  • Anonymous
      United States of America
    August 1, 2014

    The experience was overall, excellent! We were attended fairly well for the most part. Most of the staff made all of our needs were met. It meant a lot when our group of family couples were headed out on a late night and the staff asked if we would be ok to drive back or if we needed assistance so they could accommodate our needs.

    A staff member following us as if we were invading the hotel and confused our room with someone else's telling us we didn't have the accurate number of people on our reservation.

    8.8

  • Jayne
      United States of America
    July 27, 2014

    The service staff at the restaurants and bars were great, friendly and went out of their way.

    The exit was awful. Our flight didn't leave till later in the day. Before arriving I requested a late check out but never received a confirmation. The resort had to have us out asap.... they didn't explain that there was a hospitality room in their basement for us to shower and that they could hold our luggage and we could get access to it ...once I was able to get someone to explain all of this,we made those arrangements. The bell hop took our luggage to the front instead of to the storage area. He spoke no english and understood none. Everyone was too busy to help. Finally got someone to help and they brought us to the hospitality room in the basement. There was an over powering chemical smell that the bell hop noticed too, but of course there was nothing for him to do about it. Using the room with that odor was awful and we all felt like we were sick from it. There was no soap in the women's shower stall. A great vacation was ruined by a thoughtless, inhospitable exit. No one cared when we explained the problems.

    6.3

  • Odalia
      Guatemala
    July 25, 2014

    It was so relaxing, loves the beach, the staff was friendly. I will visit again

    Internet was not that good

    8.8

  • Yang
      China
    July 25, 2014

    beautiful view, good service

    If more smile on front desk staff face, that will be more great

    9.2

  • Alvin
      United Kingdom
    July 22, 2014

    Stone flooring around pool area gets dangerously hot in the day too hot for bare feet Fix this before someone gets a serious burn and sues you !

    8.8

  • Rosanne
      Australia
    July 20, 2014

    Pool, staff were great right on the beach

    10

  • Susan
      United States of America
    July 19, 2014

    The staff went out of their way to make out stay enjoyable. They were attentive to all our needs, friendly and eager to help! My best friend and I took my daughter for her 21st birthday and she had a blast! The beach in front of the hotel is amazing and the hotel staff keep it clean and ready for use every day. We never had a problem getting transportation wherever we wanted to go and the sister resort, Royal Caribbean is right next door, so you really have two of everything at your disposal because you can use their beach and pool as well!

    We would have liked to see the hotel bars stay open later into the evening so we could have a night cap. Also, the swim up bar in the pool closes at 6 pm and we thought that should stay open later. We like to go out for late meals and we were not always ready to end cocktail hour at six. There is another bar still open until 10 pm, but it was not as much fun as the swim up bar. It's also a family friendly environment, but we felt like there should be an area of the pool reserved just for adults. We were there in the off season, so maybe it's different during the rest of the year.

    9.6

  • Timo
      Finland
    July 19, 2014

    Clean and big rooms, beach very close, a shop for daily products inside hotel

    Loud a/c even with the lowest setting. Wakes you up in the night when it starts.

    7.9

  • Anonymous
      United States of America
    July 19, 2014

    Place for a family

    Food was expensive

    7.1

  • Maaike
      Netherlands
    July 17, 2014

    The staff was very friendly and helpfull. The hotel was very clean. The breakfast buffet was very good.

    There's no gymfacility. Besides the hotelrestaurants there are no restaurants on walking distance.

    8.3

  • Caterina
      Italy
    July 14, 2014

    The pool (its really good theres a pool specifically for kids!), the size of the room...and the comfort of the room in general, the view from the balcony

    the staff wasnt as nice as it could have been, especially at the swimming pool. no particular complain but they could have been more kind in general. they didnt smile one single time. you have to walk a lot on the beach to get to the sea, from the beds, and there were many waves when i was there (although this is obviously not the hotel's fault).

    7.5

  • Anonymous
      United States of America
    July 13, 2014

    I like location of beach, and swimming pool.

    Not enough information in booking, so not all things correspond with reality.

    4.2

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