Choose your preferred language. We speak English (US) and 41 other languages.
Kukulcan Boulevard Km 17.5 L-51 Zona Hotelera, 77500 Cancún, Mexico – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
209 properties in Cancún
Including hotels, apartments, villas and more.
623 verified reviews
They speak your language!
The Royal Islander – An All Suites Resort's staff speaks: Spanish
Booking is safe
When you book with us your details are protected by a secure connection.
Outdoor Pool, Outdoor Pool (all year), Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Fitness Center, Massage, Hot Tub, Private Beach Area, Bikes Available (free), Game Room, Entertainment Staff
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Shoeshine, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Wal-Mart (14 miles)
Market 28 (12.3 miles)
Harry's Premiun Steak House (2.2 miles)
Coco Bongo (5.2 miles)
Caribbean Sea (0 miles)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 621 reviews
Value for money
Show reviews from:
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 597 reviews Very good
Boasting breathtaking views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities,...
Score from 277 reviews Very good
This Cancun resort is a 3-minute drive from Pok-ta-Pok Golf course, in northern Cancún. This hotel features an outdoor pool, children’s pool, convenience store and salon with massage services.
Score from 225 reviews Good
Featuring accommodations with terraces and views of the Caribbean Sea, Emporio Hotel & Suites Cancun is set on the beach in Cancún’s Hotel Zone.
Score from 296 reviews Very good
May 5, 2015
It was annoying to get stuff's attention without having them trying to sell us the timeshare. We just had basic few questions about the area but we had to wait for our "own personal concierge" (which means the sales person) Since this is not a regular hotel (which I didn't know when I booked it) the room doesn't have any basic stuff such as shampoo & conditioner. Bed was also too soft so I didn't get good sleep.
Location was good Room was clean and spacious
May 2, 2015
Not being able to pay with cash. We were not aware that everything had to be assigned to your room account and there was no choice
Staff extremely friendly and courteous. Lovely location on the beach. Special mention of Ronald in the Cayo Largo restaurant who was very attentive and friendly. Our only small criticism was there was no evening entertainment if only for a couple of hours but the whole experience was nontheless lovely.
April 30, 2015
All contact with staf except with the tourist/towel area were unfriendly & rude.
Pool, food from pool side restaurant. Staff in the towel deck were very helpful & friendly.
April 27, 2015
The ease of checking in and out. Also the helpfulness of the stafff
April 26, 2015
The facility, the beach
April 23, 2015
The standard rooms claim to have a balcony but it's just a ledge, only wide enough to stand on. You can't sit out on it
April 21, 2015
Service was a bit slow, and some staff on reception seemed a bit distant
Location, surrounding environent and the price
April 20, 2015
weird behaviour of the staff incl. managers no hotel rules / private club rules (not known at the beginning) poor food at the hotel restaurants (no taste at very high price) dirty places in the hotel outdate furniture no shampoo nor balsam in the room (just to remind - it’s a 4star establishment) mediocre choice of TV channels policy oriented staff (no client approach) very poor WIFI (no access at the beach, very weak signal in the venues)
good location at the beach
April 15, 2015
The bathroom, however, did not come with many toiletries. It only consisted of a soap bar.
The room was large. The kitchen is a good size and is very clean. The bedroom is large and it opens up to a balcony which is nice and spacious with an oceanfront view. The bathrooms are clean and the living room also opens up to a balcony with the beautiful view. The balcony had a dining table and some chairs to tan.
April 14, 2015
Change of room
April 13, 2015
Small double bed.
Amazing pool and beach
April 12, 2015
During check in : Reception was terrible. Almost to my all questions I got negat,ve replies.
April 12, 2015
Wifi not good room too small
April 11, 2015
Not kids club that you can leave the children. The activities for small kids was poor and you need to be with them at all time. The bar and restaurant close at 10pm. Not intertaiment at night time so you will need to find where to go. And all the good things are 15 min away. To get a bus you will need to walk for 7 minutes down a hill, not security to get in to the hotel, it was no gates there.
The apartment was perfect for a family of 5 people, will be good up to 7 people as well. You can use the others hotels facilities; like Royal sands and Royal Caribbean. A bus will transfer you for free between the hotels. The service at the pool was excellent, many sunbeds avaliable everyday without getting early in the morning to get them, bed at the apartment really comfortable.
April 5, 2015
The beach and pool areas were great for my grandson. Our 2 bedroom suite was just right to accommodate the family.
April 4, 2015
The food was good, but lacked variety.
Excellence in upkeep of the property, friendliness of staff, layout of the property, nice clean beaches, plenty of loungers around pool and beach to accommodate everyone. Crowd control for those who just couldn't seem to follow the rules, but not too strict with minor violations.
March 31, 2015
Loved how clean and well cared for the property was. Even had workers clearing the beach of the seaweed each day. Food is also reasonably priced. Overall very impressed and would definitely recommend to others.
March 30, 2015
Nothing bad to report
The resort itself - the facilities, the staff, the food, the comfort.
March 30, 2015
I felt like I was in San Diego, not Mexico. The place doesn't have any character at all. It felt very sterile and very American. There are several restaurants to choose from onsite but everything was very TGIF like.
Overall this place was just okay. Nothing horrible but nothing great either. The best thing about it was the beach. The beach was groomed every morning and there were not any rocks or coral to worry about.
March 30, 2015
The fact that we were unable to bring extra guests over
Size of the room, the view of the ocean
March 29, 2015
Comfort and friendliness.
March 27, 2015
I wasn't crazy about the "time share" pitch. I knew it was a time share and I didn't want to have to buy in. no matter how much free stuff or deals they can offer - I don't want to spend 1.5 hours of my holiday listening to a time share pitch.
The staff was all friendly and they made us feel like we were important. The place was clean, cheerful and comfortable. It was not luxury but at the price we paid it was what we hoped for. We really appreciated the quiet and calm of the resort in comparison to other resorts. We didn't go to party and really liked not having to be around others who did.
March 24, 2015
Not suggested for crazy party lovers/ spring breakers. It's a quiet family resort, most of the facilities close at 10pm. Food choice is limited (but good). The room changing on Saturday is indeed a little time consuming, but you were advised about it since the first day of stay, so, overall, it's a trouble you knew about.
Amazing staff, especially the waiters. The beach staff is incredible, always ready to help. Really great service! Rooms clean and comfortable, perfect view. Fresh food. Indeed a family/quiet resort, but, personally, I consider this a bonus, especially since I visited the resort during Spring break.
March 23, 2015
Not much, in general it was a nice stay.
Even though it's not all inclusive, you can still get free bikes, volleyballs, surf board, towel and etc. staffs are friendly, sea view is beautiful and amazing, we got a room that right faced the sea, which had an impressive view. Cafe had enough choices of food.
March 16, 2015
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.