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Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, 77500 Cancún, Mexico – Show map
|Superior Double Room|
|Superior Double Room with Sea View|
|Superior Double Room - Sea Front|
|One-Bedroom Apartment with Sea View|
|One-Bedroom Apartment - Sea Front|
|Two-Bedroom Apartment with Sea View|
|Two-Bedroom Apartment Ocean Front|
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214 properties in Cancún
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319 verified reviews
The staff speaks English
Emporio Hotel & Suites Cancun's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Wal-Mart (14 miles)
Market 28 (12.3 miles)
The City (5.2 miles)
Caribbean Sea (0 miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 11 years are charged USD 8 per person per night when using existing beds.
One older child or adult is charged USD 45 per person per night when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 319 reviews
Value for money
Show reviews from:
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 649 reviews Very good
This Cancun resort is a 3-minute drive from Pok-ta-Pok Golf course, in northern Cancún. This hotel features an outdoor pool, children’s pool, convenience store and salon with massage services.
Score from 256 reviews Good
On a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, the NYX Hotel Cancun has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon....
Score from 473 reviews Good
Boasting breathtaking views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities,...
Score from 303 reviews Excellent
May 19, 2015
I loved the hotel, clean rooms, on the beach, pools, each staff member greeted you.
May 8, 2015
The staff provided the most amazing survice !!! Extremely friendly and kind! Beach was beautiful. Hotel is a rather long walk from key 'things to do', but this does mean the beach area is calmer and feels more exclusive.
May 7, 2015
I think the all inclusive food could become a bit repetitive but that wasn't an issue for me and what I ate was good.
The amenities provided on site, the very generous size of the one bed apartment and the beach was out of this world. Excellent wifi throughout the complex, even on the beach
May 5, 2015
They were making some repairings in the building.
Breakfast. Location. Seeview. Staff.
May 3, 2015
Very noisy because of renovation work was in the centre of the hotel and the workers started to work at 8 a.m. There were many free room in the other site, but they took lot of guests to this site. Breakfast is very expensive. We couldn't take the bill in the restaurant and the bar to the room account, and we couldn't pay with credit card only cash.
Good location. Good view to the Caribbien See.
May 2, 2015
April 29, 2015
Overcharged for the room, and the drink prices were extremely overpriced!
April 23, 2015
Mosquitoes and plumbing wasn't the best.
Staff were great. Food was very good.
April 19, 2015
We stayed right next to the maintenance storage area so it was very noisy starting at 5:30 every morning! The elevator in our end of the building was under repair the whole time we were there so we walked a lot of stairs!
Restaurant Staff extremely friendly. Loved the ocean front view!
April 9, 2015
doesnt worth the money at all!!
April 7, 2015
Having to go home. Saw 1 mosquito. And it rained for a minute once.
The place was wonderful the staff could not have been nicer especially Eric pool and beach service. Jamie in the buffet and the young girls in charge of activities.
April 3, 2015
No wifi in the room
March 26, 2015
Location - Close to Aqua world, Bus stop; Housekeeping was excellent; staff very friendly. Pool and Beach very clean.
We stayed for a week in one of the family suite (M746A)that had a large king size bed in the bedroom and two pull down beds in the living room. The room size was great and we had the balcony all to ourselves. The kitchen had all we needed. Good value for money. Staff was very friendly and helpful. Pool area was great and our kids loved it. There is a pool side bar that is fun as well. Easy access to beach, plenty of beach chair for sunbathing. Excellent restaurants at site and reasonably priced. There is a convenience store in the hotel and a few others by the main boulevard very close the hotel. The balcony is great for sitting but just be mindful of the railings if you have kids as they aren’t the strongest ones. Housekeeping was really good and done every day. Overall a very comfortable stay.
March 23, 2015
Room was not ready at check in time. Confusion with the staff at check out.
March 15, 2015
The hotel is pretty far from most of the restaurants and the buffet want amazing. There is little selection of what to eat besides the buffet. The staff is a bit snooty in the lobby. And the hotel rooms definitely show signs of their age, it could use remodeling. The pool was ok. But I have seen better. The worst part was the hotel blocks the sun on the beach after 4 pm and the beach chairs are really bad.
Got a deal on room and it was a good deal for what we got, but I would not want to pay full price for it. if your room is close to the lobby the internet is great.
March 13, 2015
Some parts of the hotel look a bit dated (but we've been told that renovation works are in progress). Our Superior Room had only a juliette balcony and glass door looking out on to the main balcony with sun loungers and tables but we couldn't use it (once the works are complete we understood it'll change). Privacy issues at the moment when the next room is in use as they look straight into your bed...shutters closed then
Layout of the hotel, gym, pools, beach and the proximity to the Mayan Museum
March 8, 2015
They originally put two older people in the back of the place after requesting to be by the pool. We were out of breath going up and down stairs. They moved us by the pools with very little steps. Was happy with the change. Kitchen frying pans need replacing and a corkscrew is needed in the room.
Liked housekeeping coming everyday.
March 5, 2015
The buffet food in the main restaurant, while plentiful, was pretty bland. Could be so much better.
Excellent value for the money. Staff very friendly. Excellent pool area and beach. Excellent Italian restaurant on premises. Food at both restaurants reasonably priced. Apartment nicely decorated with beautifully carved woodwork. Great balcony for sitting. Kitchen had everything needed including dishwasher.
March 5, 2015
All the staffs are extremely friendly. The view of the beach and water is very beautiful, especially for sunrise. Great location to bus that goes around in the hotel zone.
March 4, 2015
The only changes made to the resort was some paint and name changes. Proper maintenance of a property located on the beach is sadly lacking. Our sliders were rotting from the outside in, and the never ending barrage of people wanting to access our villa was quite irritating. We were only there for one night...they couldn't wait until we left?
I love the location of this resort, and it is the former Royal Mayan, which was a Royal Resorts property up until recently. This is why I stayed at this hotel on this visit.
March 1, 2015
A lady in the reception is very unfriendly. And another Staff in reception are friendly. 前台有个女的很不好 其他都不错。
Location 酒店位置很好 海景很美。房间打扫也很不错。
March 1, 2015
In the beginning when I arrived the Internet was not good at all but during my stay they started installing Internet devices in all the rooms and it was working perfect after that
The beach is amazing, food and all the staff over there, the hotel location all are excellent
February 28, 2015
It was the most boring place I've ever experienced in Cancun. We had planned for more excitement. There were absolutely no activities going on at all or staff to initiate anything.
Very clean, nice rooms, good design and the beach bar staff was excellent.
February 26, 2015
Wifi is too weak
The service , the location , the food and drink!!!
February 26, 2015
The hotel's wifi was very very very bad.
Generally, I liked the place, including the room's cleanliness and comfort. Also, the kind staff.
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