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Boulevard Kukulcan Retorno Gucumatz Km 17 L49 Zona Hotelera, 77500 Cancún, Mexico – Show map
|Superior Double Room|
|Superior Double Room with Sea View|
|Superior Double Room - Sea Front|
|One-Bedroom Apartment with Sea View|
|One-Bedroom Apartment - Sea Front|
|Two-Bedroom Apartment with Sea View|
|Two-Bedroom Apartment Ocean Front|
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209 properties in Cancún
Including hotels, apartments, villas and more.
286 verified reviews
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Emporio Hotel & Suites Cancun's staff speaks: Spanish, English
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Outdoor Pool, Grounds, Sun Deck
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Snorkeling, Water Sports Facilities (on site), Massage, Private Beach Area, Playground, Entertainment Staff
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Air Conditioning, Designated Smoking Area
Wal-Mart (14 miles)
Market 28 (12.3 miles)
The City (5.2 miles)
Caribbean Sea (0 miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 11 years are charged USD 8 per person per night when using existing beds.
One older child or adult is charged USD 45 per person per night when using existing beds.
There is no capacity for extra beds in the room.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 286 reviews
Value for money
Show reviews from:
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 577 reviews Very good
This Cancun resort is a 3-minute drive from Pok-ta-Pok Golf course, in northern Cancún. This hotel features an outdoor pool, children’s pool, convenience store and salon with massage services.
Score from 212 reviews Good
Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities...
Score from 181 reviews Very good
Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon.
Score from 606 reviews Very good
Mosquitoes and plumbing wasn't the best.
Staff were great. Food was very good.
We stayed right next to the maintenance storage area so it was very noisy starting at 5:30 every morning! The elevator in our end of the building was under repair the whole time we were there so we walked a lot of stairs!
Restaurant Staff extremely friendly. Loved the ocean front view!
doesnt worth the money at all!!
Having to go home. Saw 1 mosquito. And it rained for a minute once.
The place was wonderful the staff could not have been nicer especially Eric pool and beach service. Jamie in the buffet and the young girls in charge of activities.
No wifi in the room
Location - Close to Aqua world, Bus stop; Housekeeping was excellent; staff very friendly. Pool and Beach very clean.
We stayed for a week in one of the family suite (M746A)that had a large king size bed in the bedroom and two pull down beds in the living room. The room size was great and we had the balcony all to ourselves. The kitchen had all we needed. Good value for money. Staff was very friendly and helpful. Pool area was great and our kids loved it. There is a pool side bar that is fun as well. Easy access to beach, plenty of beach chair for sunbathing. Excellent restaurants at site and reasonably priced. There is a convenience store in the hotel and a few others by the main boulevard very close the hotel. The balcony is great for sitting but just be mindful of the railings if you have kids as they aren’t the strongest ones. Housekeeping was really good and done every day. Overall a very comfortable stay.
Room was not ready at check in time. Confusion with the staff at check out.
The hotel is pretty far from most of the restaurants and the buffet want amazing. There is little selection of what to eat besides the buffet. The staff is a bit snooty in the lobby. And the hotel rooms definitely show signs of their age, it could use remodeling. The pool was ok. But I have seen better. The worst part was the hotel blocks the sun on the beach after 4 pm and the beach chairs are really bad.
Got a deal on room and it was a good deal for what we got, but I would not want to pay full price for it. if your room is close to the lobby the internet is great.
Some parts of the hotel look a bit dated (but we've been told that renovation works are in progress). Our Superior Room had only a juliette balcony and glass door looking out on to the main balcony with sun loungers and tables but we couldn't use it (once the works are complete we understood it'll change). Privacy issues at the moment when the next room is in use as they look straight into your bed...shutters closed then
Layout of the hotel, gym, pools, beach and the proximity to the Mayan Museum
They originally put two older people in the back of the place after requesting to be by the pool. We were out of breath going up and down stairs. They moved us by the pools with very little steps. Was happy with the change. Kitchen frying pans need replacing and a corkscrew is needed in the room.
Liked housekeeping coming everyday.
The buffet food in the main restaurant, while plentiful, was pretty bland. Could be so much better.
Excellent value for the money. Staff very friendly. Excellent pool area and beach. Excellent Italian restaurant on premises. Food at both restaurants reasonably priced. Apartment nicely decorated with beautifully carved woodwork. Great balcony for sitting. Kitchen had everything needed including dishwasher.
All the staffs are extremely friendly. The view of the beach and water is very beautiful, especially for sunrise. Great location to bus that goes around in the hotel zone.
The only changes made to the resort was some paint and name changes. Proper maintenance of a property located on the beach is sadly lacking. Our sliders were rotting from the outside in, and the never ending barrage of people wanting to access our villa was quite irritating. We were only there for one night...they couldn't wait until we left?
I love the location of this resort, and it is the former Royal Mayan, which was a Royal Resorts property up until recently. This is why I stayed at this hotel on this visit.
A lady in the reception is very unfriendly. And another Staff in reception are friendly. 前台有个女的很不好 其他都不错。
Location 酒店位置很好 海景很美。房间打扫也很不错。
In the beginning when I arrived the Internet was not good at all but during my stay they started installing Internet devices in all the rooms and it was working perfect after that
The beach is amazing, food and all the staff over there, the hotel location all are excellent
It was the most boring place I've ever experienced in Cancun. We had planned for more excitement. There were absolutely no activities going on at all or staff to initiate anything.
Very clean, nice rooms, good design and the beach bar staff was excellent.
Wifi is too weak
The service , the location , the food and drink!!!
The hotel's wifi was very very very bad.
Generally, I liked the place, including the room's cleanliness and comfort. Also, the kind staff.
Not enough restUrants to choose from
Location is poor. Impossible to swim, large waves.
WiFi was very weak and intermittent.
Beach was close and hotel was very beautiful and priced for value.
This may be more due to booking.com but our requests for one bed instead of two and a higher storey room were ignored. We booked a superior ocean view room expecting a nice view and actually given the bottom floor with a view of the ocean mostly blocked by another hotel building. We rang reception who couldn't change the room. Wifi rarely worked. Not in walking distance to any good restaurants.
Compared to most hotels on the strip this was more affordable. Fantastic beach in front of the hotel, perfect pool area, two restaurants on site (Italian, buffet).
The WIFI is disappointing. The restaurant is soso.
The view and the service are perfect. The beds are enough and the kitchen is perfect. For a family, it is perfect!
1.No wifi in room, the wifi only on lobby but it's so slow. 2.The food is not delicious
1,The sea beach is beautiful
Too expensive. 3 star hotel, not more poor facilites.
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