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Constituyentes No 2, 77780 Playa del Carmen, Mexico – Show map
Excellent location — rated 9.4/10! (score from 166 reviews)
Rated by guests after their stay at The Royal Playa del Carmen-All Inclusive.
|Royal Presidential Suite with Private Pool and Ocean Views - Penthouse|
|Royal Junior Suite with Pool Access - Ocean Front|
|Royal Master One Bedroom Suite|
|Royal Junior Suite with Pool Access and Ocean Views|
|Royal Master One Bedroom Suite with Ocean Views - Beach Front|
|Royal Junior Suite|
|Royal Junior Suite with Ocean View|
|Royal Junior Suite Oceanfront|
|Royal Junior Suite Beachfront Walk Out|
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484 properties in Playa del Carmen
Including hotels, apartments, villas and more.
165 verified reviews
They speak your language!
The Royal Playa del Carmen-All Inclusive's staff speak: Spanish
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Outdoor pool (all year), Garden
Tennis court, Billiards, Table tennis, Cycling, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Bicycle rental, Bikes available (free), Games room, Library, Entertainment staff
Food & Drink
Restaurant, Bar, Breakfast in the room, Snack bar
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Car hire, 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Luggage storage, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, VIP room facilities
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Designated smoking area
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children older than 16 years are welcome.
One child or adult is charged 80 % of the room stay per night and person when using existing beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 166 reviews
Value for money
Show reviews from:
Nestled on a secluded private beach, only minutes from the village Playa del Carmen, this all-inclusive resort features spacious accommodations, modern amenities and is close to many area attractions....
Score from 78 reviews Very good
This impressive, adults-only resort is located on Playa del Carmen’s beachfront, just metres from the world’s second largest coral reef.
Score from 75 reviews Fabulous
This Mayan Riviera hotel is located in Playa del Carmen, only 15 minutes from the Xcaret archaeological site. The hotel offers easy access to local beaches.
Score from 246 reviews Very good
Featuring a spa, 8 restaurants and 2 outdoor pools, Sandos Caracol Eco Resort is set on Playa del Carmen Beach, overlooking Cozumel Island. Its rooms have balconies overlooking the Caribbean Sea.
Score from 58 reviews Very good
Everyone was friendly and helpful. Abel our concierge welcomed us with a drink and checked on us regularly. Outstanding food and choices for an all inclusive. Chef's Table was an incredible experience. Suite was beautiful and spacious with spa shower as well as large whirlpool tub. Full bar in our suite. Great fitness center and lived Edith's Pilates and spin classes. Entertaining evening shows.clise the 5the Ave shopping. Would definitely return. Adults only:)
Bike tour was not as informative as we expected
the food and service
had us in the wrong room type took two days to remedy
The staff, the food, the location, the pools and the entertainment staff were fantastic(Natalie was our favourite) and all the facilities were excellent especially the Pilates and the instructors were top notch. The range and quality of the food was also amazing.
Other ignorant guests who broke the rules and played their own music on smart phones and i pods so everyone had to listen to it. I am afraid we laughed one day when one particularly obnoxious couple dropped theirs in the pool after making everyone suffer their music all morning! Similarly many people took ownership of the sun beds at the pool all day by leaving books and towels on them whilst also using some on the beach yet often didn't use the ones at the pool but were preventing others who did want to sit there.
Location was wonderful, beautiful beach, walking distance to shopping on 5th Ave. which also had amazing food. Use of free Wi-Fi was great feature, buffet has the best dining options, great drinks, entertainment every night in the lobby was awesome, rooms were clean, super comfortable beds, very attentive staff. Amazing trip at a beautiful resort! We will be back!!
Staff was extremely attentive in the pool and beach areas- which is great but not when you are dozing off to take a relaxing nap. Staff was always attempting to sell services to the spa, pictures, adventure trips, etc.
Service was great
Not all service personnel were aware of guest requests
The staff were so friendly and the food was amazing for an all inclusive property and we wanted for nothing. Also excellent to be able to keep fit in the huge pool and gym and excellent Pilates instruction.
Being there at the same time as the bpm music festival and the key card system for the doors is antiquated and frequently broke and the booking system for meals and Pilates sessions was troublesome.
This was our first all-inclusive and it was just awesome. Great location, excellent food but the staff were truly unbelievably friendly & caring.
Simple friendly staff like Isaac in the spa made my vacation memorable. The facility and location were clean, safe and beautiful but the friendly staff is why I will go back! This was a week needed and extremely enjoyable vacation.
The Royal also attempts to sell Time Share plans and the aggressive staff made numerous attempts to make their pitch.
The resort is top notch and the staff are fantastic. The food was spectacular and the service second to none.
location is perfect staff is OK Beach is good
Very bad coffee!! Slow WiFi Many drunk people in main swimming pool. Low quality drinks Low level of group activites
Very helpful staff. Vanessa @ concierge, Francisco and Ana @ El Mid resto, Carlos and Jaime @ cabana area, Christy and Zenida @ housekeeping. Great!!!
Pelicanos Restaurant was the best. Great service and well prepared unpretentious food. Beach service also excellent
Asiana is not very authentic. There is no Teppanyaki at this restaurant contrary to what it says, they confuse maki with nigiri sushi. The unagi, simply wasn't unagi. If you are running a japanese restaurant, get a japanese chef or someone who is trained. The hand on heart greeting is contrived and reminiscent of Star Trek. Replace it with a simple eye contact "Hola". Much nicer.
The hotel location is very close to the main attractions in Playa and easily accesible.
There is a big resort in custruction close to this one. Suites from 600 to 800 to be avoided if you don't want to be awaked at 6:00 in the morning. The noise continues until 17:00. This issue has spoiled our stay, the rest has been excellent.
Extremely Overprized Pool waiters ignoring you if not tipped Ocean view suites are definately not ocean view
The food. There is abuddent of different dishes however the quality and flavor is not good and we had to eat outside many times. Aside of that there rest was amazing
Everything room staff food
3 time here - 2nd time with the Kids Great location just off 5th Avenue. Great Staff!!!
All of the staff were wonderful. The location of the hotel was great and food was very good (with the exception of the Chef's restaurant which is a great idea but took far too long in between courses). I would highly suggest the surf & turf dinner on the beach, well worth it!
We were celebrating our wedding anniversary and when we booked through booking.com the room showed as a suite with an ocean view (we paid additional money to specifically have that type of room only to find that the room type did not exists) there was a building that had been built that completely blocked the ocean. The hotel told us it was not their fault as booking.com needs to update their information.
Location, staff, rooms
Staff at Marie Maria's restaurant was rude
Service, staff friendliness, location
restaurante asiático malo
We had such a great time! The staff are super friendly and helpful, highly recommended!
Check in time took really long but guess it was peak time.
Our room and swim up pool were amazing. Love it. Spa was great. Asiana was a great restaurant. Loved how close it was to 5th St.
The beach was over crowded with cabanas and it smelled so bad. I was not very luxurious there, kind of cheap. The construction woke us up early in the morning! Other restaurants were just ok.
Beautiful place to spend a vacation with friends !!!
Everything especially Paula out the front and every single entertainer by the pool they were so friendly and amazing.
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