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Constituyentes No 2, 77780 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.3/10! (score from 145 reviews)
Rated by guests after their stay at The Royal Playa del Carmen-All Inclusive.
|Royal Presidential Suite with Private Pool and Ocean Views - Penthouse|
|Royal Junior Suite with Pool Access - Ocean Front|
|Royal Master One Bedroom Suite|
|Royal Junior Suite with Pool Access and Ocean Views|
|Royal Master One Bedroom Suite with Ocean Views - Beach Front|
|Royal Junior Suite|
|Royal Junior Suite with Ocean View|
|Royal Junior Suite Oceanfront|
|Royal Junior Suite Beachfront Walk Out|
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514 properties in Playa del Carmen
Including hotels, apartments, villas and more.
145 verified reviews
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The Royal Playa del Carmen-All Inclusive's staff speaks: Spanish
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Outdoor Pool (all year), Grounds
Tennis Court, Pool Table, Ping-Pong, Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Bicycle Rental, Bikes Available (free), Game Room, Library, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 16 years are welcome.
One child or adult is charged 80 % of the room stay per night and person when using existing beds.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 145 reviews
Value for money
Show reviews from:
On the Riviera Maya coast just steps from Playa del Carmen, this all-inclusive resort features beach-side villas surrounded by lush gardens, recreational activities and clear Caribbean waters.
Score from 26 reviews Very good
Featuring an outdoor pool and 2 restaurants, this pet-friendly Hotel Cacao is on 5th Avenue in Playa del Carmen. Features include a Caribbean Sea view, and the beach is just a quarter mile away.
Score from 9 reviews Exceptional
Next to the beach on the Mayan Riviera, the Royal Haciendas All Inclusive features luxury suites in tropical gardens.
Score from 56 reviews Excellent
Located on a secluded private beach, only minutes from the village Playa del Carmen, this all-inclusive resort features spacious accommodations, modern amenities and is close to many area attractions....
Score from 61 reviews Very good
All of the staff were wonderful. The location of the hotel was great and food was very good (with the exception of the Chef's restaurant which is a great idea but took far too long in between courses). I would highly suggest the surf & turf dinner on the beach, well worth it!
We were celebrating our wedding anniversary and when we booked through booking.com the room showed as a suite with an ocean view (we paid additional money to specifically have that type of room only to find that the room type did not exists) there was a building that had been built that completely blocked the ocean. The hotel told us it was not their fault as booking.com needs to update their information.
Location, staff, rooms
Staff at Marie Maria's restaurant was rude
Service, staff friendliness, location
restaurante asiático malo
We had such a great time! The staff are super friendly and helpful, highly recommended!
Check in time took really long but guess it was peak time.
Our room and swim up pool were amazing. Love it. Spa was great. Asiana was a great restaurant. Loved how close it was to 5th St.
The beach was over crowded with cabanas and it smelled so bad. I was not very luxurious there, kind of cheap. The construction woke us up early in the morning! Other restaurants were just ok.
Beautiful place to spend a vacation with friends !!!
Everything especially Paula out the front and every single entertainer by the pool they were so friendly and amazing.
Location and clean... service was good.
Construction at night below our room
Food and staff amazing location fab!
Lots of couples and we were in a group of 8 lads enjoying a end of season sports team trip. The couples were fairly rude to us (mostly yanks) but we were just enjoying ourselves and minding our own business. Other than that which the hotel can't help it was great
So many things, the warm milk for my coffee, the lady who brought frozen grapes to the beach for us, the warm smiles and great service everywhere.
The pillow top mattress was hard and pillows were lumpy.
The food and the bars were nice
We had bed bugs There were no hot water for 8 hours The staff is very unpleasant if you don't leave a tip
Amazing service, everything you need. We had a room with private pool access and jacuzzi, and only steps away from the beach. What more luxury can u wish for?
Everything was great
The staff is so friendly and accommodating. The resort is luxurious and the food is incredible.
staff food mojitos suites entertainment atmosphere(adults only) pools
beach(hurricane erica wrecked the beach)
Prude, a waitress was excellent, she kept the drinks coming and made sure we were always taken care of.
the construction next door woke us up every day at 7am.
Food quality and choice was absolutely outstanding. Building and grounds were very well maintained and cleaned. The staff was exceptionally friendly and courteous. Convenient for shopping and entertainment
The beach area (where the covered chairs are located) smelled like sewer the entire trip. If the wind blows the right way you are okay. The beach is small and has quite a few rocks under the water. If you play tennis, the court area is too small.
Our first steps towards the door out of the car... Greeted with champagne and towels. From that moment on treated like King and Queen. Could not have gotten better service from the staff or food from the chefs or overall experience. Totally satisfied!!
The heat and humidity.... (no one had control over that)...
Service, food, quick wifi. Everything.
The suite was well decorated, ocean front, excellent pools, and service second to non. it's all including package resort, with many good selection of restaurants, food and quality beverages. highly recommend, it's value for money.
The hotel is beautiful In a great location
The staff was rode When we checked in we learned that there are renovations next to our room. It was when we got to the room. When we complained all we got is a sorry. After every morning of waking up at 7:30 from the banging. We learned that the couple next to us likes listening to loud music all night. When we called the front desk after we knocked several times. They did nothing. Only on the next day they where kind enough to offer a 100$ resort credit. Which was not enough for already paying a very high price for the hotel. And the food was below average
It is perfectly located right in the 5ta Avenida.
We were traveling as a couple on our anniversary. We are mexican, and the hotel has a very foreigner environment. It is the typical resort for European and American people. Loud music on the pool, classes everywhere (Acuarobics, towel folding etc) which for me is not very relaxing if you just want to chill in the pool. The resort was full quite difficult to get a place by the pool or the beach, and impossible to get a drink, which by the way were very very american (not the mexican experience). The food was ok to good... But you cannot eat a thing by the pool which is frustrating. As a couple who wants to relax I would not recommend this hotel during peak season. We selected it because it is an adults only, but really it is full of young people, playing volleyball and drinking all day... If you are a group of adult friends travelling together I guess it is an ok choice. One more thing the beach is not very good, it is next to pier, which makes the trademark of the crystal blue sea difficult to appreciate ... and its rocky...
The location is the best feature of this hotel. In a tourist zone where taxi drivers overcharge like crazy, it's nice to be in a hotel from where you can go anywhere walking. Housekeeping staff is the best and the waiters are friendly but need training.
Staff is good, although they could get a bit more training at actually listening to you. Bathrooms could use a hand as well. We've stayed at others all-inclusive hotels in Mexico, and the biggest let down is the food. Although not bad, the quality is neutral, at best. You wont starve, but you wont remember this hotel by its cuisine. Not even their mexican food is good. If you visit this hotel, don't miss Asiana, Maria Marie and the VIP lounge snacks. If you like a restaurant where all dishes taste the same, by all means go to Pelicanos. Spice is a good choice if your hopes are not that high, and most definitely the best option for breakfast. The Coffee House is a disaster, not worth the walk (a real issue here. The hotel is huge!). Didn't try Chef Plate as they didn't include it due to the room we had (hate when all inclusive's do this) and they charge usd 80 if you want to go (with that money you'd buy yourself a taqueria in town). Avoid Tapas restaurant if you don't want a huge dissapointment due to long waits and small plates. Didn't care much for the spa either. Summer season is really hot and lack of air condinitioning on most areas of the hotel including the lobby and reception (I mean, how cheap can you get? Not even a fan? What's the use of sweating like crazy all the way through check in) makes the issue worse. But hell, we're on vacation, lets not be picky. Pool area and the beach next to it is noisy. All day! Beware rooms on the far side to the north of the hotel. They're right next to the construction of a new hotel. Noise starts at 6am. If you can go for the ocean view I'd recommend it, even over the ocean front ones. Even though the view is better the hotel beach is right next to a pier and the smell from the sea is not that nice. Plus you'll also be right next to the pool noise. If we plan again to go to Playa del Carmen we'd probably look for another place.
Nothing! The whole stay was amazing! you don't even need to leave the resort!
All the concept of the hotel. .
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