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Blvd Kukulcan Km 13.5 No 32, 77500 Cancún, Mexico – Show map
Excellent location – rated 9/10! (score from 254 reviews)
Rated by guests after their stay at The Royal Sands All Inclusive.
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The Royal Sands All Inclusive's staff speaks: Spanish
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Outdoor Pool, Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Private Beach Area, Bikes Available (free), Entertainment Staff
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Room was very nice. Beach area with umbrellas the best! Food ordered from menu (especially dinner) super good!
Asking about room number and room key when we ordered something to eat or drink even if we had to wear all inclusive brancelets.
Room was big and nice I liked bar at pool
Resort was so big that finding restaurant was little bit difficult even front desk gave me a resort map :D
- nice location - good food ( although only one restaurant inside the hotel, rest ib the city) - good all inclusive (quality of food and drinks) - great swimming pool
- for most restaurants you need to drive to the city
The location is good and the beach is perfect - amazing white sand & blue warm sea.The staff was very friendly and helpful. Good service on the beach as well. Swimming pool was nice. We were satisfied with food, the buffet was different every day. Was a wonderful holiday.
High prices in the hotel shop & car rental.
A core location in the Zona Hotelera, the food of 3 restaurants of the inclusive list was excellent, I'm sure you won't choose the inclusive dishes.
I don't really buy their money system though it's easy way to pay in the hotel in some way, but there was no other way I could pay as I wanted to use up the pesos on my hands. I don't know whether it's ordinary in Cancun that the way to pay is totally American(as far as I experienced, it is). It's not a complaint, that is how the attendants in Cancun are spoilt and even a WC cleaner in airport asked for tips.
Food at restaurants outside hotel were great and in the hotel also very good. Drinks mostly tasty. Musicians at Hacienda Sisal were great!
You will be asked your name, room number by a server and to hand them a key card every time you order something, and you have to sign on $0.00 bill before you leave. No nightly entertainment other than Karaoke & Halloween show. Only 2 choices of beer (draft only) for all inclusive guests.
- food - El Conquistador, Captain's Cove, Hacienda Sisal - they all rock. Enjoy the mexican and american food. As long as you stick with these you won't regret! - beach - walking the beach 2 kms both ways and you easily realize that Sands has one of the best best beaches - wide with straw umbrellas with lots of space around you - service - great people everywhere, in the restaurants, reception, the maids - all inclusive refine package - we've taken every single bit of the advantage we could - visited all the restaurants, drank our way thru the beach time - I highly recommend it. Doing the math you can't loose :-)
- time share offers, concierge sales offers - look around first and search the internet before buying anything. Many of the offers may not be worth it. Just ignore them if you don't want them :-)
The food was very good for an all inclusive hotel. The staff was very helpful. We were allowed to use the all inclusive for 5 more hours after we checked out.
Clean and well maintained There is a shuttle to other couple of Royal hotels where you can also receive all included service(R. Cancun & R. Haciendas) Great beach (compared to Royal Cancun and Royal Haciendas) Friendly staff Most of the rooms have great view to the ocean Location: walking distance to high end malls(not cheap) few minutes on the bus to Hotel zone shopping center and 20 min to Cancun itself. Staff does not insist on tips also you can include tip to the check and it will be deducted at the check out.
Very loud air conditioning In small rooms there are 2 beds that are a bit small for a couple(not possible to join them) A bit limited buffet, there is a menu (included) Limited selection of beers in all inclusive package Timeshare hotel Every meal or at bar you have to ask for a check and sign on a bill, It is a hustle for guests with all inclusive package (folks with timeshares don't have all inclusive) Spa (Jacuzzi & sauna) and laundry are for additional charge Very expensive convenience store(Walmart in Cancun is way cheaper)
Very clean, well maintained. All rooms have a view.
It is a timeshare resort so expect to be offered to participate in presentation in order to get discounts on excursions. Loud air conditioning. Small rooms come with two beds that are a bit small for 2 people and you cannot move them together.
Food & drinks, amazing beach, nice pool bar
Pool area, courtesy of staff, drinks, spacious rooms, restaurants. SPA*****
this is an all inclusive hotel. I missed the chance to interact with other guests through social activities.
I'm not a fan of buffet food so when I saw that the food in the buffet wasn't all that great I just did room service the whole time I was there. I made use of the fantastic spa and the beach they us was wonderful.
The fact that you always had to give someone your card even though you are all inclusive.
The location, service, hotel, food options all fantastic.
Room service on the beach! Very friendly staff.
Pool bars dont open on posted hours (open hours later). Housekeeping doesnt clean the kitchen? As a rule? Also had a hard time getting the minifridge and coffee restocked.
Beach and pools are beautiful, all inclusive food is grat, you can take anything from a la carte menu
Front desk is terrible
Every single staff member we came across was professional, friendly and efficient at their jobs.
Service was excellent and the food & drinks way exceeded our expectations. And you can't get a much better location. Great value for the money. We would definitely go back!
The room was the only downside. They are outdated, small, and not very comfortable. However, we were hardly in the room so it wasn't that big of a deal.
location, FOOD, sports bar, pool bar, cleanliness, Everything was amazing
The food was very good, The service, the people
The last thing you need, once you have finally arrived to the hotel -made it through the check in process-, is to sit down and expect me to hear the concierge about the great benefits of time sharing or try a lot to sell you a time share at all cost. Please stop doing that is not cool!!!
agents inside the hotel trying to sell as free of charge excursions and facilities that actually was not.
Food and service Average Minus. They are promising various restaurants but not telling they are outside the premises.
- friendly staff - food was ok - pool very clean
- typicall super size resort - cocktails were not great
Because the value was exceptional I didn't expect much but to my surprise it was amazing! I'm super picky and tend to think most places suck but I've spent tripple for less.....great time perfect location and all inclusive plus premium options which I prefer choices.
That we didn't come here sooner!
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