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Blvd Kukulcan Km 13.5 No 32, 77500 Cancún, Mexico – Show map
Excellent location – rated 9/10! (score from 232 reviews)
Rated by guests after their stay at The Royal Sands All Inclusive.
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210 properties in Cancún
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232 verified reviews
They speak your language
The Royal Sands All Inclusive's staff speaks: Spanish
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Outdoor Pool, Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Private Beach Area, Bikes Available (free), Entertainment Staff
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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On one of Cancun’s most attractive beaches, this all-inclusive hotel offers 4 gourmet restaurants, an impressive oceanfront infinity pool and a spa.
Score from 90 reviews Excellent
Food & drinks, amazing beach, nice pool bar
Pool area, courtesy of staff, drinks, spacious rooms, restaurants. SPA*****
this is an all inclusive hotel. I missed the chance to interact with other guests through social activities.
I'm not a fan of buffet food so when I saw that the food in the buffet wasn't all that great I just did room service the whole time I was there. I made use of the fantastic spa and the beach they us was wonderful.
The fact that you always had to give someone your card even though you are all inclusive.
The location, service, hotel, food options all fantastic.
Room service on the beach! Very friendly staff.
Pool bars dont open on posted hours (open hours later). Housekeeping doesnt clean the kitchen? As a rule? Also had a hard time getting the minifridge and coffee restocked.
Beach and pools are beautiful, all inclusive food is grat, you can take anything from a la carte menu
Front desk is terrible
Every single staff member we came across was professional, friendly and efficient at their jobs.
Service was excellent and the food & drinks way exceeded our expectations. And you can't get a much better location. Great value for the money. We would definitely go back!
The room was the only downside. They are outdated, small, and not very comfortable. However, we were hardly in the room so it wasn't that big of a deal.
location, FOOD, sports bar, pool bar, cleanliness, Everything was amazing
The food was very good, The service, the people
The last thing you need, once you have finally arrived to the hotel -made it through the check in process-, is to sit down and expect me to hear the concierge about the great benefits of time sharing or try a lot to sell you a time share at all cost. Please stop doing that is not cool!!!
agents inside the hotel trying to sell as free of charge excursions and facilities that actually was not.
Food and service Average Minus. They are promising various restaurants but not telling they are outside the premises.
- friendly staff - food was ok - pool very clean
- typicall super size resort - cocktails were not great
Because the value was exceptional I didn't expect much but to my surprise it was amazing! I'm super picky and tend to think most places suck but I've spent tripple for less.....great time perfect location and all inclusive plus premium options which I prefer choices.
That we didn't come here sooner!
No night activities Too much crowded Too much food Pool water not clean
We were upgraded to a front sea view room which was wonderful. Hence we saw turtles laying eggs 5 nights in a row in the night time from our balcony and on the final 2 nights we were able to put the babies that had just hatched into the water. such a lovely nature experience. A wonderful large white beach and very pleasant stay overall.
The only thing we didn't like was the Saturday change over. Too many people and queues at reception.
The royal sands was great! Huge pool, great staff, clean and comfortable
Location Food Beach Pools Prompt service Free shuttle to other Royal Resorts Yoga class Captain Cove night Concierge service
check out at 11 too early,no receipt
room, food, friendly staff, beach and pool.
Time share people, moving rooms
Very good servos, foods and position of the hotel on beautiful beach.
Late check out is not possible or you will pay 100,- USD / hour !!!
Excellent position and the value for money is at top level.
The Royal Sands resort exceeded our expectations. The place is immaculate & the staff (except one receptionist) are great. The range & quality of food & beverages is also good & we can thoroughly recommend this resort.
Our only negative comment is in regard to one male receptionist. We had a Mexican friend visit us while we were in the resort for whom we wanted to purchase a day pass. The male receptionist was very unhelpful, indeed bordering on the rude about this, making us & more importantly our friend, feel very uncomfortable. His attitude was in stark contrast to the other absolutely delightful receptionists who assisted us.
Food is awesome, much much better than expectation. The buffet is different in everyday. The location and the sands are perfect. Swinming pool is beautiful. All the staff are really nice and helpful. Price is relative cheap, in fact. Food is awesome, much much better than expectation. The buffet is different in everyday. The location and the sands are perfect. Swinming pool is beautiful. All the staff are really nice and helpful. Price is relative cheap, in fact.
One of the free restaurant is hard to make a reservation.
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