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Boulevard Kukulcan KM 20, 77500 Cancún, Mexico – Show map
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209 properties in Cancún
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358 verified reviews
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The Westin Resort & Spa Cancun's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Playground
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in some hotel rooms and costs USD 15 per 24 hours.
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Paid WiFi, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 358 reviews
Value for money
Show reviews from:
This stylish resort has a private beach on the Caribbean coast and a marina on the Nichupté Lagoon. It offers outdoor pools and elegant rooms and suites with panoramic views.
Score from 586 reviews Very good
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 654 reviews Good
This elegant designer hotel features an infinity pool overlooking Cancún Beach, a spa and gourmet restaurants. The spacious rooms include free Wi-Fi and views of the sea or Nichupté Lagoon.
Score from 159 reviews Good
Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon.
Score from 620 reviews Very good
April 30, 2015
Needs extra staff on the beach on holiday season
I loved the SPA, excellent Excellent facilities
April 12, 2015
Only sub par experience was the manicure and pedicure which we got at the spa - sloppy work which took a long while. We could have done better ourselves. Everything else was great though, including massages at the spa.
April 9, 2015
The staff was wonderful and the beach was beautiful!
April 9, 2015
Pretty beach, but waves were crashing most of the time and red or yellow flag up all the time we were there - not very safe for swimming. Ok if you just want to wet your feet. Needed more Mexican food and music to make you feel like you are in Mexico, big American influence, even all ATMs only had American money. Hotel clock was on the wrong time which made us nearly miss our tour (we had 5minutes at 4:30am to get up and ready or miss it !). The hotel compensated us for this though, which was nice. Booked through booking.com and a few weeks after my stay the hotel tried to charge me a no-show fee as well !
We were upgraded to a ocean view room. Pool was great and great srevice from the guys at the pool bar.
April 6, 2015
WiFi was not free which is ridiculous for the price of the hotel. Hotel food was poor quality. Plentiful amounts but lacked flavor and expensive.
I enjoyed being in the hotel zone. Sadly because it was at the end of the strip there were no shops or activities at that end of the island. the pools deere very clean. Great views all around. Spa service was great. Ask for Carolina for your massage.
April 5, 2015
Professionalism of the part of staff, food
Sun, beach, sea
April 5, 2015
Location is perfect. On Cancun beach but quiet
March 30, 2015
Too expensive for the type of hotel. Flight attendants and pilots stay there and they make a lot of noise when they arrive at midnight. People that clean that rooms don't do a good job. Toilet does not get scrub and they don't change the sheets even if they get dirty.
Big room. Nice ocean view.
March 27, 2015
My travel days fell on spring break but this hotel was far enough away from the night-life and the party atmosphere that it was still very peaceful. Beautiful beach and water!
March 24, 2015
Don't like that you have to pay for wifi if you want it in your room. It's about $15 a day American for in room wifi. As much as you pay for the room it should be free.
We had the room with view of the lagoon. They were very clean rooms. Loved the separate shower.
March 24, 2015
The rooms were fairly comfortable but the looks of the hotel could use a little TLC - for instance, the carpeting in the hallways gave the impression the hotel was a little run down. The rooms are not well insulated from noise - we can hear the neighbours showering, talking, etc.
The staff is helpful, courteous and friendly.
March 22, 2015
The beach nearby has a lot of sea grass.
March 22, 2015
I was given 4 drinks and charged for 2 during their 2 for 1 happy hour. They did not exchange money but the ATM dispensed usd-- The room had exposed drywall and paint on the toilet paper. Very noisy starting at 6 am in hallway
The view and the quieter location
March 21, 2015
Location on the beach and lagoon is beautiful. Room was very large with large balcony overlooking the lagoon. Best beach area. would definitely stay there again and recommend the good value. Easy parking with a car.
March 18, 2015
We got ignored by the server and received subpar food at the beachside restaurant.
The room was nice and had a great ocean view. I love that you can walk right outside and lay on hammocks! The breakfast was great and servers at the breakfast bar were very attentive.
March 14, 2015
The restaurants food was mediocre at best. The wifi wasn't free and our minibar wasn't stocked when we paid for all inclusive.
the location and the beach.
March 5, 2015
Wish the WiFi was free
No kids Not loud Great beach Relaxing pool Nice buffets Simple and perfect for r&r
March 4, 2015
Long way from the centre but that did not matter as we hired a car
Facilities were good and staff were very friendly and helpful
March 3, 2015
Paid wifi $14 a day. It adds up by the time you checkout.
Very relaxing. No crazy "Spring breakers" during the time I went. Extremely nice and helpful staff.
March 3, 2015
We had a wonderful stay at the Westin Royal Beach Club and it helped make our holiday in Cancun very special and memorable. Firstly, the location is fantastic if you are looking for a quiet and relaxing holiday on a beautiful beach. The waves just outside the Westin can get a bit rough sometimes but then we just took a short walk to the beach next door at the Club Med which was very calm as it is protected by a reef and is a great beach for little kids. We had a fantastic room on the ground floor with direct access to the beach which was a real treat and also helped with the kids who often want to go back and get something from the room. It was also a real treat to sit back and enjoy some cocktails and snacks while being able to relax and let the kids run around as the beach club area is small and intimate and therefore you always have the kids in your line of sight. The room was a good size, clean, well equipped and it had a great shower and good sized bath for the kids and there was a good selection of TV channels with some movies in English too. Lastly the staff were all very friendly and attentive and helped to make breakfast and happy hour a special experience. Breakfast had a great selection of fruit, pastries and warm dishes and we really enjoyed the snacks at happy hour where there was lots of guacamole, salsa as well as snacks of local cuisine and international fare. I would highly recommend this hotel for those wanting to enjoy a wonderful beach vacation with good food in a very relaxing and intimate atmosphere away from all the noise and bustle of a very large resort. Still, we could go enjoy a more lively atmosphere when we felt like it as we found it very easy to access the local shopping malls and marina via the local buses that come past all the hotels and had a wonderful lunch at the marina and also a great day trip to the Mayan Pyramids at Chichen Itza. To all the staff at the Royal Beach Club, thank you for making our vacation so special!
March 3, 2015
The lack of wifi. TV chanels are limited.
Loved Our oceanview balcony room. The location is perfect if you are looking for a relaxing vibe. Bus stop to go to town is conviently located.
March 2, 2015
Nothing was included in the rate (, not even breakfast ( 23 $).
A great big room, ground fl., with exit on the beach and swiming pool. Good food.
February 10, 2015
We had to pay to use the business center computers. I've travelled in many places but never saw any hotel charging me to use the computer
February 6, 2015
I had a fabulous time and would return in a heartbeat!
Everyone was extremely friendly and nice. The concierge was very helpful. The property was amazing, I definitely had to take advantage of the swim up bar!!
February 3, 2015
lots of confusion at check in, room not ready, staff apathetic. Policies regarding wifi and what is really included in an all inclusive took a few hrs to sort out. While some food and beverage are all inclusive, tipping is added and expected.
location is very nice, good beach
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