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Boulevard Kukulcan KM 20, 77500 Cancún, Mexico – Show map
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209 properties in Cancún
Including hotels, apartments, villas and more.
256 verified reviews
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The Westin Resort & Spa Cancun's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Playground
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in some hotel rooms and costs USD 15 per 24 hours.
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 254 reviews
Value for money
Show reviews from:
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 527 reviews Good
This elegant designer hotel features an infinity pool overlooking Cancún Beach, a spa and gourmet restaurants. The spacious rooms include free Wi-Fi and views of the sea or Nichupté Lagoon.
Score from 84 reviews Good
Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon.
Score from 417 reviews Very good
Featuring a steam room, gym, outdoor swimming pool and a roof garden with panoramic views, Aloft Cancun is 200 yards from Forum Beach and 320 yards from Marlin Beach.
Score from 897 reviews Very good
Pool was in a fabulous location. Wifi in the lobby was a huge help
The Stone restaurant was closed which was a little disappointing but the bar was great.
Friendly and helpful staff.
The hotel is relaxed..If you want to be relaxed then This is your hotel. The locations is begining the hotels area. The room was excellent, it was big room.
Everything was ok.
Everything, even they upgraded our room to a king size with sea view.
The breakfast is so expensive... it was good, but not for that elevated price.
staff was friendly and responds to issues,
internet expensive and not always working well
Location of Hotel Restaurants and Bar
Bathrooms need extra care
The oceanfront location and excellent beach
This hotel can have maximum 3 stars not 5 as advertised. Even if you are all-inclusive guest you have to sign all bills, even for one drink. Onle one restaurant was open with meals from menu. After 2 days you have no choice what eat. Wifi not free. Fridge in a room never filled again.
Food, drinks, customer service
Dirty rooms Dirty bathrooms Dirty towels We're close to entering 2015 and they still charge for internet connection! No money exchange!
Nice location on the beach.
Terrible customer service. We booked through booking.com and when we arrived they did not have our reservation on file. Spent an hour dealing with 3 different staff people who barely spoke to us. I had to email the staff member my booking.com confirmation to get them to give us a room and then it was the wrong type of room. Two small beds so we coudln't sleep together. We had booked single large bed with ocean view and ended up looking at parking lot.
we booked an ocean view room and there was a big tree blocking the view all we saw is a tree....
The staff was super friendly and helpful. No one was too tired to give me assistance. I thought the breakfast was excellent! So many options to choose from every single day. Every part of the hotel felt comfortable and had amazing views. The wifi in the lobby was super fast, and the wifi in the rooms were very affordable--- only a few dollars each night. I would definitely return here again!
Our room, gym and beach
Good upscale hotel. Beach and pool area was excellent. Had several pools which allowed for privacy. Rooms were clean and modern. Staff were excellent, very helpful.
The restaurants were dated with dated menus. Wifi was available for a cost while it was free just about everywhere else.
Poor shape of beach side grounds, chairs not kept up or clean, loud constant howling noise coming from balcony door due to wind and a poor seal on the door. Only stayed one night before flight home.
The place was beautiful. Great staff. Great value. At first didn't like that the internet wasn't in the room (had to pay for it), but it forced us to go outside, so that was great in the end.
Room needed a fan. Just used to sleeping with a fan and a/c.
It's very comfortable, price it's little hight but compared with other hotels in the area, fair.
They should display total prices at the reservation moment, hided fees are never good idea
The ocean view
Beds are too soft Rooms are not properly clean, we came and found hairs still on the bathroom floor No pen and paper in the room nor at the business center No free wifi in rooms, everyone must go to lobby or business center
Everything was perfect beautifull resort and people extremely kind.
We opted to get the all inclusive pkg. The place was beautiful.
ocean near by
Not a 5 star as promise
The Beach Club is perfect if you are looking for a significantly less crowded pool and beach (high season).
The rooms are showing wear and tear, however, you don't spend much time in the room
The resort has excellent facilities and very friendly staff. I would highly recommend this property for couples looking for a ewlaxing getaway. The food quality in the main dining room was exceptional but a little expensive.
Its too far away from the activity are on the hotel zone road. I would have preferred to stay in the westin laguna
The bed The shower Excellent customer service
Not knowing where I could get food. Food prices were high. No balcony in my room. The TV hummed.