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Boulevard Kukulcan KM 20, 77500 Cancún, Mexico – Show map
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210 properties in Cancún
Including hotels, apartments, villas and more.
207 verified reviews
They speak your language
The Westin Resort & Spa Cancun's staff speaks: Spanish, English
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Outdoor Pool, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Playground
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs USD 15 per 24 hours.
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 207 reviews
Value for money
Show reviews from:
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV.
Score from 474 reviews Good
Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, the Krystal Grand Punta Cancún has a bi-level outdoor pool, private white sandy beach and full-service spa.
Score from 350 reviews Very good
This 5-star Cancun luxury hotel is on a secluded beach and features a 40,000-square-foot full-service spa. The El Meco Mayan Ruins is 7 miles from the hotel.
Score from 387 reviews Wonderful
Featuring a steam room, gym, outdoor swimming pool and a roof garden with panoramic views, Aloft Cancun is 200 yards from Forum Beach and 320 yards from Marlin Beach.
Score from 860 reviews Very good
Dirty rooms Dirty bathrooms Dirty towels We're close to entering 2015 and they still charge for internet connection! No money exchange!
Nice location on the beach.
Terrible customer service. We booked through booking.com and when we arrived they did not have our reservation on file. Spent an hour dealing with 3 different staff people who barely spoke to us. I had to email the staff member my booking.com confirmation to get them to give us a room and then it was the wrong type of room. Two small beds so we coudln't sleep together. We had booked single large bed with ocean view and ended up looking at parking lot.
we booked an ocean view room and there was a big tree blocking the view all we saw is a tree....
The staff was super friendly and helpful. No one was too tired to give me assistance. I thought the breakfast was excellent! So many options to choose from every single day. Every part of the hotel felt comfortable and had amazing views. The wifi in the lobby was super fast, and the wifi in the rooms were very affordable--- only a few dollars each night. I would definitely return here again!
Our room, gym and beach
Good upscale hotel. Beach and pool area was excellent. Had several pools which allowed for privacy. Rooms were clean and modern. Staff were excellent, very helpful.
The restaurants were dated with dated menus. Wifi was available for a cost while it was free just about everywhere else.
Poor shape of beach side grounds, chairs not kept up or clean, loud constant howling noise coming from balcony door due to wind and a poor seal on the door. Only stayed one night before flight home.
The place was beautiful. Great staff. Great value. At first didn't like that the internet wasn't in the room (had to pay for it), but it forced us to go outside, so that was great in the end.
Room needed a fan. Just used to sleeping with a fan and a/c.
It's very comfortable, price it's little hight but compared with other hotels in the area, fair.
They should display total prices at the reservation moment, hided fees are never good idea
The ocean view
Beds are too soft Rooms are not properly clean, we came and found hairs still on the bathroom floor No pen and paper in the room nor at the business center No free wifi in rooms, everyone must go to lobby or business center
Everything was perfect beautifull resort and people extremely kind.
We opted to get the all inclusive pkg. The place was beautiful.
ocean near by
Not a 5 star as promise
The Beach Club is perfect if you are looking for a significantly less crowded pool and beach (high season).
The rooms are showing wear and tear, however, you don't spend much time in the room
The resort has excellent facilities and very friendly staff. I would highly recommend this property for couples looking for a ewlaxing getaway. The food quality in the main dining room was exceptional but a little expensive.
Its too far away from the activity are on the hotel zone road. I would have preferred to stay in the westin laguna
The bed The shower Excellent customer service
Not knowing where I could get food. Food prices were high. No balcony in my room. The TV hummed.
We were upgraded to a beautiful room with a view of the ocean with its own patio. The were several pools to enjoy. Ample chairs to relax in. I enjoyed the gym and loved the benefits at the hotel. Simply amazing. Higly recommended for sure.
The cleaning service could have been a little better.
Good location on the beach, not too crowded with other hotels
Spa is average
everything was good
the hotel was under construction so it was a bit annoying
One of the check in clerks at the front desk, JESUS was incredible. He is a true asset to this hotel. Extremely professional, attentive and goes above and beyond. Thank you Jesus for the great service..
Staff in the SPA had no idea how to do a wax treatment. A fundamental treatment which is offered and expensive. That very very disappointing…
The location was great. Staff very friendly
Asked for a room with 1 king bed but got 2 double beds. Phone rang very very early On first morning which woke us up for no reason. Could n
Nice, clean, large rooms with ocean views.
I can never get over the size of the hotel complexes in Cancun. They are so large that they provide a workout all on their own just getting around the places.
We stayed in the Royal Beach Club section which I thought was excellent. You had a separate pool, beach and breakfast area. There were also free cocktails/ Apperitivos from 6pm.
I loved the swimming pool and the restaurants. The rooms are comfortable and clean. Very easy to get to the party center and everywhere else by bus that comes every 2 minutes.
Check all your charges before signing or paying.
Staff are really nice
No free internet in the room
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