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Tulum Motorway - Boca Paila Km 5, 77780 Tulum, Mexico – Show map
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188 properties in Tulum
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Tulumbay's staff speaks: Spanish, English
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Grounds, Terrace, Sun Deck
Solarium, Massage, Private Beach Area
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site
Safe, Family Rooms, Designated Smoking Area
2:00 PM - 12:00 AM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 67 reviews
Value for money
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In the pristine beaches of Tulum, surrounded by tropical gardens and the seafront, Playa Mambo Eco Cabanas features an on-site restaurant that specializes in contemporary cuisine.
Score from 68 reviews Very good
On a private beach within the Tulum National Park, this tropical complex features thatched cabins with sea views, free Wi-Fi and private bathrooms. Tulum’s Mayan Ruins are just 2.5 miles away.
Score from 194 reviews Good
Pacha Tulum is 500 metres from Tulum Town Centre and 5 minutes’ drive from the archaeological site and from the beach. It features free WiFi, a 24-hour front desk and free public parking.
Score from 203 reviews Very good
Set on a beach, surrounded by a tropical forest, this Tulum hotel is just over half a mile from Sian Ka’an Biosphere Reserve. It has yoga classes, massages and hammocks in each room.
Score from 106 reviews Good
March 17, 2015
ATMs and credit card machine didn't work anywhere nearby so bring plenty of cash lest you take a 15 minute cab ride into downtown Tulum. Not really the hotel's fault though.
Beachfront, size of rooms, bathroom, hammocks, secluded
February 27, 2015
The first impression of this hotel was great, as the young girl at the reception desk was such a sweetheart! Very friendly and helpful staff overall. Our room was not big, but it was pretty and clean. Music from the bar in the other side of the street wasn't a big problem -they closed around 1am. The private beach (shared with neighbouring hotel) is beautiful and the hotel's restaurant (Momo hoja, italian) served excellent food. Overall a very pleasant stay at Tulumbay!
January 21, 2015
The bed gave me nightmares
Loved the private beach
December 3, 2014
We were in Tulum with two other couples, and each of us had different lodgings along the beach. We visited each other in our respective rooms over the week, so I think we have sufficient grounds/comparables to say that Tulumbay has seen better days. The concrete-ish floors were chipping off in chunks, which means we wore shoes in the room at all times. The bathroom floor was littered with grass from the thatched roof every morning (wind maybe? I hope it wasn't something else that was causing this!) The balcony screen door was broken and difficult to open and close, kept coming off the track, etc. And the room frequently smelled like raw sewage. We experienced sporadic WiFi and were without water for at least one day. Regarding the hotel grounds, the beach is small, rocky and not maintained -- lots of kelp/seaweed and garbage washed ashore. Other hotels seemed to rake their beaches every day so you didn't see the garbage. But Tulumbay did not appear to do the same. There was also a dining menu in the room (???!!!) but no restaurant/bar facilities whatsoever on the hotel grounds. We saw remnants of a bar/restaurant from yesteryear, but it had since closed. And, it seemed that they were in the process of building something new, because the saws and building tools were going nonstop while we were there, which makes for a lovely, serene day at the beach. (Still doesn't explain the dining menu in the room though!) We had to change our airport shuttle service last-minute but the hotel did not have a phone (or at least a phone that they would let us use) to make the call, so we walked down the road to another hotel (Zama’s) who graciously allowed us to call the shuttle company. At 200+ bucks a night, we were hoping for something a bit nicer. Summary: Tulumbay offers hostel value at big hotel prices.
Tulumbay (room #2), has a pretty balcony sea view, and the hotel is conveniently located across the street from excellent fish tacos at Mateo's. It’s also close to at least two places with decent coffee. The lady that cleaned our room every morning was very kind, and as is the rage right now, she created wonderful "towel art."
July 11, 2014
We travelled around the area for ten days and this was the highest priced hotel with the lowest quality. Definitely not worth it. Almost no personnel, they couldnt find our reservation made through booking.com, the walls and furniture were in need of painting, and the whole place looked rusty and unkempt. Also, we found a cockroach in the room. Although it is the tropics, and bugs are expected, we did not see a single roach in any other place we stayed in the Yucatan Peninsula, even those further into the jungle.
The room had a very nice sea view.
June 25, 2014
Over priced for what is basically a back-packers hostel. The door to the balcony didn't lock, even though it would have been easy for someone to climb on to it from outside, and when we reported it to the reception staff we were told that it had been done on purpose because of something previous guests had done but she didn't understand exactly why. Despite this the deposit for the safe key and 2 beach towels was a ridiculous $100. The staff were very unhelpful, my husband left his phone in a taxi and the receptionist wouldn't even phone the taxi company for us as it wasn't the company they use so we had to get a taxi to the main town and got to the dispatch office ourselves. We only stayed for a couple of nights but we weren't happy with the hotel, it was very basic (even though we'd paid extra for a 'deluxe' room) and didn't have any atmosphere to it. It was expensive compared to what you get in other nicer areas, such as in Belize. The Tulum beach area is very touristy, its fine if that is what you like but we would not go there again.
The view of the beach from the balcony if you didn't look at the rubbish on the other side.
May 20, 2014
- room & bathroom were relatively small - the fan was not powerful enough to sufficiently lower the temperature in the room at night - the sea & the beach were full of seaweed - that's nature & has nothing to do with the hotel, but we didn't do much swimming
- beautiful small private beach the hotel has, with numerous free beds - nice design of the hotel - location close to nice restaurants & other beaches
April 23, 2014
The traffic in the morning. Got a bit hot some nights. No air conditioning.
The staff was very nice and helpful. Nice clean rooms.
April 15, 2014
mix-up with room no ice
beach was great room was sufficient
April 14, 2014
April 11, 2014
cant think of anything
idealic location and ambiance like something out of a deserted tropical island beach with great bohemian restuarants right outside fantastic ocean deck to watch the pelicanos and great tour agent right accross the road i couldnt be more perfect bearing in mind we live on the beach in australia so we know what a good beach is
March 30, 2014
Size of rooms and bathroom, noisy. Beach is locked in. Road is dangerous for walking.
Close to Caribbean and a couple good restaurants.
March 30, 2014
Cabanas are very close to the road and get noisy in the early morning, but they still are a good deal as compared to the price of other accommodation
Nice position close to the see, private beach with sunbeds, less expensive than other options around
March 16, 2014
Location was great. Beautiful private beach. Really enjoyed the ground floor room.
March 14, 2014
Smell from the bathroom/toilet.
location, price, staff, beach.
March 11, 2014
Wi-Fi only at the reception desk, poor connection. Bad (chemical) smell in the room, needed to bribe (via tip) the maid to make the room air breathable again. Noise (live music) from the Mateo's restaurant.
Small private beach, nice views.
March 6, 2014
The bed was just Ok, it was fairly loud in the morning, but manageable. Rooms a bit hot at night, but screens on windows so they could be wide open! The live music across the street at night was NOT a problem (often very good). People have mentioned the water pressure, power outlets etc. but it was fine. If you like real vacations instead of all-inclusive hell, then this is a gem.
Location! Easy access to town by bike or taxi, great restaurants across and down the street, lovely room cleaning, friendly staff, tons of beach loungers, great swimming. One of the best beach spots in tulum, in my opinion.
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