We were in Tulum with two other couples, and each of us had different lodgings along the beach. We visited each other in our respective rooms over the week, so I think we have sufficient grounds/comparables to say that Tulumbay has seen better days. The concrete-ish floors were chipping off in chunks, which means we wore shoes in the room at all times. The bathroom floor was littered with grass from the thatched roof every morning (wind maybe? I hope it wasn't something else that was causing this!) The balcony screen door was broken and difficult to open and close, kept coming off the track, etc. And the room frequently smelled like raw sewage. We experienced sporadic WiFi and were without water for at least one day. Regarding the hotel grounds, the beach is small, rocky and not maintained -- lots of kelp/seaweed and garbage washed ashore. Other hotels seemed to rake their beaches every day so you didn't see the garbage. But Tulumbay did not appear to do the same. There was also a dining menu in the room (???!!!) but no restaurant/bar facilities whatsoever on the hotel grounds. We saw remnants of a bar/restaurant from yesteryear, but it had since closed. And, it seemed that they were in the process of building something new, because the saws and building tools were going nonstop while we were there, which makes for a lovely, serene day at the beach. (Still doesn't explain the dining menu in the room though!) We had to change our airport shuttle service last-minute but the hotel did not have a phone (or at least a phone that they would let us use) to make the call, so we walked down the road to another hotel (Zama’s) who graciously allowed us to call the shuttle company. At 200+ bucks a night, we were hoping for something a bit nicer. Summary: Tulumbay offers hostel value at big hotel prices.
Tulumbay (room #2), has a pretty balcony sea view, and the hotel is conveniently located across the street from excellent fish tacos at Mateo's. It’s also close to at least two places with decent coffee. The lady that cleaned our room every morning was very kind, and as is the rage right now, she created wonderful "towel art."