First of all, I think they need to give you more information in the daily newsletter. We never knew until it was too late that they were offering lunches prepared at the pools on certain dates. The buffet lunches were extensive, but, something a little more casual would have been welcome at times. Also, would have enjoyed more entertainment
in the lounge areas. The piano player started too late as it was always at the time when we were going to eat, and, after dinner he was gone. We did take in a couple of the after dinner shows at the theater which were quite good. The theater itself could use some upgrading, but, the shows were fun and the staff was great. Part of our problem was it rained and was overcast during our entire stay, so, we became a little bored as the pools were the central source of entertainment. We thought the carts driving around the facilities were supposed to stop and pick us up to move us around from our area to the main hall and dining areas, but, no one ever offered us a ride. Would have been nice for a little break in the walking to dinner, etc. The beach area was a little
disappointing, but, we realize that many resorts in the area have very little beach access to offer.
Gorgeous grounds. Nice, nice pools, but, unfortunately it rained most of the time, bummer. The food was excellent in the restaurants we tried, ie: French and Italian especially. Loved the adult only atmosphere, very relaxing, beautiful resort. We stayed in building 4, Golden suite which was great. Close to all pools and beach. Made a mistake by not taking the shuttle bus one day to Playa del Carmen. Would have broken up the time at the resort and the fare was quite reasonable, as was the timing. Our use of booking.com was great and we received excellent service when we checked in.