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Westin Resort & Spa Puerto VallartaPaseo de la Marina Sur # 205 Marina Vallarta, Puerto Vallarta (Show map) Review score 6.7 Score from 16 reviewsThis luxurious family-friendly resort and spa is situated on a private beach overlooking the Pacific Ocean, and features a variety of on-site activities, and first-class amenities and services. The Westin Resort and Spa Puerto Vallarta offers everything needed for an unforgettable stay. Relax with a beachside massage, browse for gifts at the souvenir shop, plan the next's day's activities with concierge desk or enjoy a gourmet meal at one of the on-site restaurants. There are a variety of activities and attractions surrounding the Westin Puerto Vallarta. Explore the charming Marina Vallarta waterfront, filled with art galleries, shops and entertainment, view exciting wildlife or participate in a number of water sports. Hotel Rooms: 280, Hotel Chain: Westin.
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Total Hotel Score:6.7
Based on 16 reviews Guest reviews are written by our customers after their stay at Westin Resort & Spa Puerto Vallarta. |
Score breakdown
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Score filter |
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Anonymous
Group of friends
United States of America
February 24, 2011
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The weather was lovely and we had no trouble finding chairs at the beach or pool. Not nearly enough options to eat, could hear everything through the walls, and service wasn't great- i.e. our room went uncleaned two out of four days (we finally had to request cleaning at 5pm and still took forever), toiletries were not replaced, water turned off during a shower.
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5.4 |
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Ulrich
Mature couple
Ittigen,
Switzerland
January 7, 2011
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nothing, we was really disapointed of the complete hotel and staff, waiters has charge wrong prices, we had to call every day the room service that our room was cleaned. I don't think that you have super visors in this Hotel. room wasn't clean and your staff wasn't friendly
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4.6 |
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Harry
Mature couple
Mexico,
Mexico
January 4, 2011
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The rooms were clean and pretty comfortable with nice pool / sea view. The food and beverage was too expensive and not value for money. Outside is supermarket where you can buy better for less.
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5.4 |
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George
Group of friends
Wilmette,
United States of America
February 25, 2011
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Beautiful, great location. Wonderful pool. Most staff very good although some front desk personell not too bright. Wifi, as is common in Mexico, was on and off the whole week. Bedbugs. As a physician who treats flight crews at an international airport clinic, I am very familiar with bedbug bites and the international problems with them. There is no question but that I had new bedbug bites every morning, except the last two when I "bathed" in insect spray before bed. I informed the desk personel who didn't know what a bedbug was. Not wanting to hurt their business and willing to put up with the itchy bites while enjoying the otherwise great hotel, I chose not to make too big a deal about the problem. Not a sign of a dirty hotel by any means. Bedbugs are an international problem at all kinds of private homes and hotels-fine and not soo fine.
0 out of 1 people found this review helpful, did you?
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7.5 |
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Tom
Mature couple
Kelowna,
Canada
February 24, 2011
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The staff is very friendly and helpful. Spa is poor. Internet ability very poor. rooms getting run down. Spa is poor. Services expensive and minimal quality. Yoga class was particularly bad.
0 out of 1 people found this review helpful, did you?
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6.3 |
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Antonio
Family with young children
Juarez,
Mexico
August 3, 2011
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La arquitectura, su ubicación Precios de restaurantes y bares. No hay internet gratuito. Te cobran hasta las llaves de plástico que pierdes
1 out of 1 people found this review helpful, did you?
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5.8 |
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Denis
Young couple
Moscow,
Russia
January 27, 2011
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завтрак частая недоступность интернет
1 out of 2 people found this review helpful, did you?
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6.7 |
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Francesco
Solo traveler
caloveto,
Italy
November 28, 2011
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La posizione
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8.3 |
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Alejandra
Young couple
zapopan, jalisco,
Mexico
July 6, 2011
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el personal muy bien, las habitaciones estan tambièn bien El consumo interno es muy caro, supongo como cualquier hotel. Una vez que estas en la alberca, parece que partieron el hotel en 2 e hcieron dos hoteles, lo cual esta terrible porque realmente la alberca esta pequeña y se ve muy mal la division. La playa MUY pequeña por lo mismo que dividieron el hotel. Ademas hay una zona de asoleadores que esta en renta, deberìa de estar abierta.
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7.1 |
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Anonymous
Young couple
Mexico
July 6, 2011
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Baño poco privado y viejo
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7.5 |
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Cesra
Mature couple
GUADALAJARA,
Mexico
June 22, 2011
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Me agrado la playa No ponen agua y la venden siendo k en el hotel no tienen agua potable es de mal gusto y de mal servicio
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7.5 |
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Anonymous
Group of friends
Poland
May 17, 2011
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lokalizacja Standard hotelu to maksymalnie 3 gwazdkowy dom wczasowy
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3.3 |
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Gabriela
Young couple
Zapopan,
Mexico
July 5, 2011
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There are no comments available for this review
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6.7 |
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Fabian
Mature couple
Aventura,
United States of America
June 24, 2011
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There are no comments available for this review
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8.3 |
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Martha
Group of friends
Mexico,
Mexico
June 23, 2011
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There are no comments available for this review
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9.2 |
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Esther
Young couple
Guadalajara, Jal.,
Mexico
January 5, 2011
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There are no comments available for this review
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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