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Resort highlights

Free parking

Activities:

Fishing Canoeing Diving
Show map Sunscape Sabor Cozumel - All Inclusive

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Newest reviews for Sunscape Sabor Cozumel - All Inclusive

  • Ronald
      United States of America
    May 15, 2014

    The staff was very friendly and helpful. They went out of their way to know your name and make sure you had everything you wanted with in reason.

    The off the menu portions at supper were on the small side. There should be some sort of lift for disabled persons to reach Secrets spa.

    10

  • John
      United States of America
    January 30, 2014

    Staff was friendly. Room was clean and relatively well appointed. Plenty of clean towels for the pool and beach. Main pool was nice. Beach chairs were pretty good. Beach was great.

    When we first arrived, we were immediately hounded by sales people to find out about their new resort next door. It was pretty high pressure, annoying, and a little relentless. Also, the dining was always understaffed for at least one of the restaurants on any given day. I would describe the food as "Mexateria". The entire operation seemed to consist of poorly managed hard working staff. There was noticeable trash on the grounds and a horrible sewer smell across from the kids play area. Poor internet service available only in the lobby. Wifi would frequently crash due to the sheer numbers of users trying to get on the internet. No waitstaff service on the beach or pool. Would not recommend.

    6.3

  • Christopher
      United States of America
    January 10, 2014

    Nothing

    This is the worst hotel I have ever stayed in. Please do not offer this hotel any longer. There is no running water, no sheets on the bed, there was so much mold that they tried to cover with bleach that my girlfriend as well as every other guest I stayed with got incredibly sick. I am in the process of talking to the corporate office who owns the hotel ( not a resort ) to get my money back for the plane ticket and the hotel. When I complained about the hotel I was yelled at and told " well you already paid us so it is your fault for picking this hotel " . Also when the best food that is offered to you is a hot dog .. There is something wrong . Please help to remedy this for me and my girlfriend. I use your company to book all my trips and I would hate for this to ruin the trust I have in booking.com

    3.8

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