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5ta. Avenida entre Calle 4 y 6, 77710 Playa del Carmen, Mexico – Show map
Excellent location – rated 9.3/10! (score from 33 reviews)
Rated by guests after their stay at Xtudio Comfort Hotel by Xperience Hotels.
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33 verified reviews
They speak your language!
Xtudio Comfort Hotel by Xperience Hotels's staff speaks: Italian, Spanish, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service
Family Rooms, Air Conditioning
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 33 reviews
Value for money
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The staff were extremely nice and extremely helpful, thanks to them we had such a great time in the hotel.
Our shower drain was stinking (not badly) and sometimes receptionist's language skills didn't meet ours.
We only stayed one night on our way to Merida but enjoyed being on 5th Ave close to all the activity. Unit #2 actually had 2 separate bedrooms which would have worked for the 4of us had we known. Liked little balcony. We did not use the kitchen area but would be great for longer stays.
Was a little noisy but with earplugs no problem.
The cleaning ladies were always patient with us, being the last room they would clean everyday.
One of their staff members (maintenance man) found our hidden safe key and helped himself to the cash we had locked inside. When I emailed management about it, I got no response.
Room was great! Had balcony overlooking 5th ave on 3rd floor so not noisy at all! Able to use pool at another hotel. Staff always friendly. Had issue with safe which was dealt with straight away.
Pool wasn't very big, not for swimming, just sitting.
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