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Calle 44 No 191, 97780 Valladolid, Mexico – Show map
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26 properties in Valladolid
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198 verified reviews
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Hotel Zaci's staff speaks: Spanish
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Outdoor Pool, Grounds, Terrace
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 9 years stays free of charge when using existing beds.
Up to two additional older children or adults are charged USD 8 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 198 reviews
Value for money
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Featuring modern-style colourful décor, free Wi-Fi and free Continental breakfast, Hotel Maria Guadalupe is 200 metres from Valladolid Town Centre and Francisco Canton Park, and 60 metres from the...
Score from 191 reviews Very good
Located in Valladolid Yucatan, this hotel is 2 blocks from Francisco Canton Park. It offers an outdoor pool and air-conditioned guest rooms with cable TV and free Wi-Fi.
Score from 415 reviews Very good
Featuring an outdoor pool and set next to Francisco Cantón Park, Hotel Mesón del Marqués is in a charming town house. Surrounded by attractive gardens, it offers a restaurant and free parking.
Score from 395 reviews Excellent
Located 40 km from the ruins at Chichen Itzá, Tunich Beh is in Valladolid, on the Yucatán Peninsula. It offers bicycle rental and a garden with an outdoor pool.
Score from 226 reviews Excellent
location is perfect, staff very helpful, nice rooms, beautiful pool,clean and quiet
the pool area can be rather noisy at night
The hotel is close to everything in central Valladolid. It's possible to walk to everything in the town. And free parking at the hotel makes it easy for travelling further afield. The hotel is also lucky enough to be surround by some excellent restaurants and a supermarket so it's easy to splurge or save.
We were accused of not paying the bill on our second night, even though we payed for everything when we checked in. I imagine this was a misunderstanding but nonetheless it wasn't the best customer service.
Room smelt musty. No breakfast included
Beautiful garden and swimming pool decor. Breakfast was very good value for money
We stayed at Valladolid as our last night in the Yucatan region after an amazing few days in Tulum, Cozumel and playa del carmen. We decided to stay in Valladolid because it was close to Chichen Itza. We had such a great experience with very friendly and welcoming staff in our all stay that Hotel Zaci was very disappointing in comparison. We were not even welcomed at the reception, it seems like we were bothering the 2 ladies there. They gave us the key and told us that the room was over there. We were carrying so many bags and didn't understand where the room was. In all Hotels usually someone at the reception was taking us to our room. Here it was no the case. Confused we had to look for our rooms. When I asked for the wifi code, it seems like it was really bothering them to give us the code... The hotel is very beautiful with a lovely swimming pool and gardens but the rooms are very dated. It seems like the decoration has not changed for a good 20 years at well as curtains and bed covers. We then decided to ask the reception for a good restaurant for dinner in the area and they indicated "Las Campanas". This restaurant was truly awful. The good was disgusting and I believe not fresh but frozen. After walking around the city, we decide to sit close to the swimming pool and we realised that the restaurant actually had a restaurant we could have eaten in. So the staff at the reception was actually promoting this horrible Las Campanas restaurant while they could have promoted their own restaurant!!! We then spoke to the restaurant staff and they were very friendly and we spoke to them about the horrible experience we had with the reception. Overall this place has a good potential but reception staff needs to change or needs training. The reception could give black and white map to customers and indicated good places to go to like in every other hotels. Rooms need to be updated as well. This experience has been the worth we had in Mexico.
Location was close to ado terminal And plaza Did have good breakfast
When we arrived there was no record of our booking.The lady on the desk was quite testy when we tried to argue the point.She did loosen up when we agreed to take a room anyway. Very dated, may have been good in it's day , not now.Could not recommend it. No refridgerator in room. No power points in room that were american adaptable. Could not charge, phone, tablets etc. Very inconvenient
The pool is great, the rooms were clean and of a good standard.
The woman at check in is horrible. After I waited 10 minutes for her to finish her phone call with her friend she laughed in my face and mocked me to her friend because I didn't speak Spanish, despite the fact she was shouting what she was trying to say in my face. Every thing is too much work for her and she rolls her eyes and huffs whenever you need anything at all. I'm sure she's been mentioned in previous reviews, it's the older woman, not the younger one (who was fine)
Nice colonial building, well located if you want to do daily tours around the region.
Poorly maintained, the towels were in shreds, difficult to have a shower if you are on the second floor. Staff should treat customers much better, they were very very rude to us all!! Shame!
This place was awful. The staff spoke no English at all but also made no effort to write things down or use 'hands' to explain. Just rude. Air-conditioner was too loud to sleep with. Had to choose between being hot or listening to a loud truck like sound all night. Lumpy pillows and only 1 each. We needed more pillows or towels to elevate our feet(been at 2 ruins sites in 1 day) and she would not give us anything extra. No safe in room. No fridge in room. No hot water. Worst hotel ever.
Nice pool, and even though next to a busy street it was quiet in the hotel.
Staff didnt speak any English and I saw a few cokroaches in a few common areas. But maybe both points are related to thearea and cant be prevented.
Great location, near the centre and the bus station
The room smelt of smoke, even though I requested a no smoking room The AC wS so loud that I couldn't sleep, I switched it off to use the fan but this resulted in getting a cold The downstairs rooms are noisy - you can hear people outside speaking as the hallway echoes, I was woken up at 3.30am in the morning.
Nice pool and great location.
They give towels with huge holes- not very presentable.
Clean and big rooms Very nice pool area. Good WiFi connection.
Not everyone at the reception speaks english
Great pool. Nice courtyard. Parking in back. Good location.
Our first room had a broken toilet. The beds were very uncomfortable. The rooms were dusty. Lounge chairs were falling apart. Filtered water station was always empty.
Proximity to center, parking, good value for money, nice pool and garden
No breakfast included
very charming location swimming pool parking
no breakfast not very talkative staff
location - great if you want to catch the bus and really close to the main square.
Both the fan and the air con made hideous noises - i needed to alternate just to manage
Staff very friendly and always willing to answer questions. Lovely pool. Great first impression of the building. Very clean place with staff always cleaning. A coffee machine or vending machine would make it better.
The shower wasn't very good and the air con was very noisy.
Great location, good fare, rooms clean and with all w needed, easy check in, parking area on the back, we liked it.
Central location Nice pool, big enough to have a decent swim around. Free drinking water provided near the pool. (Found this to be fairly common practice at Mexican hotels) No noise issues Air con and overhead fan in our room (think we paid a bit extra for a room with air con). Air con worked well (we found this wasn't always the case in Mexican hotels).
Hard beds (relatively common in the places we stayed in Mexico but these were particularly bad) Hotel gives you a very poor exchange rate - keep this in mind when comparing price to other hotels. The exchange rate they use will probably inflate your actual cost by about 10%. You'd be better off paying when you book rather than waiting to pay when you arrive. Whether you pay cash or credit card, they use a terrible exchange rate to determine how many pesos you owe. Looks good when you book in USD but ends up more expensive than you think it will be because of the exchange rate they use. Also be aware that 19% tax is NOT included in the price listed (16% federal, 3% city tax). All in all, increase the USD price you see by 30% and that's roughly what you'll actually end up paying.
Pool was excellent. Beds were firm without being hard and mattress seemed like new.
It certainly could use a refurbishment. Bathroom was in poor repair and furniture in rooms very old and warn.
Zaci is on the same block as the ADO bus station, and very central in the town, and only 5 blocks from the Cenote, where swimming was available. The pool was a treat. Once inside, the building is handsome - a fountain right outside our window. Very friendly and helpful staff ~ but with our Spanish or Mayan being non-existent, as good as can be expected.
A wash cloth would have been nice. But hard to complain for the price and locale ~ a very old town.
nice hotel, clean, safe and comfortable // in the city center, with the pool // I would stay there again
Nice hotel room and pool area was nice to relax by. Really close to Plaza and bus station and perfect for getting bus/collective to Chichen Itza and beating the crowds.
Lovely place, great swimming pool. Friendly and very central with parking.
The hotel was the best that I saw in Valladolid. This is not the Hyatt, but it is beautiful and charming with a serene courtyard. It is walking distance to the center of town and right next to the bus station. Quiet at night for sleeping. Relatively clean rooms. Free Wi-Fi which made it easy to plan great day trips to Chitchen Itza, Ek Balam, and several nearby cenotes.
The beds had stained linens and I think my daughter got bed bug bites. The hotel did not have a restaurant or bar so I thought it would have been nice to have a continental breakfast such as coffee, tea, and pastries in the morning.
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