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Km 5 Carretera Tulum Boca-Paila, 77780 Tulum – Show map
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154 properties in Tulum
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51 verified reviews
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Zamas Hotel's staff speak: Spanish, English
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Fishing, Diving, Snorkeling, Massage, Private Beach Area, Bicycle Rental
Food & Drink
Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Laundry, Hair/Beauty Salon
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 6 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Zamas Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 51 reviews
Value for money
Show reviews from:
On the beautiful beaches of Tulum and surrounded by lush vegetation, this charming hotel features a private beach area with spectacular views of the Caribbean Sea.
Score from 507 reviews Excellent
Located just 50 yards from a white-sand beach outside of Tulum, this bright hotel features tropical style décor, free breakfast and free Wi-Fi. It is just 3 miles from the Mayan ruins.
Score from 139 reviews Excellent
Papaya Playa Project is a boutique hotel complex of beachfront cabins and cottages, on Mayan Riviera in Tulum.
Score from 144 reviews Good
Featuring 320 yards of private beachfront in the Caribbean Sea, along with lounge chairs and towel services, this resort has 3 outdoor pools, a hot tub and massages.
Score from 489 reviews Very good
Ideal location to relax! Very nice rooms, very quiet installations, very friendly staff! The view of the sea and the moon over it was spectacular, especially when combined with a soft breeze! The beach, though not very large, was for hotel guests only!
Internet was available only at the restaurant area; After a specific time at arround midnight, there was no staff in the hotel.
Beautiful setting on the beach and we loved the cabin and our hammocks. Delicious food. The staff were very friendly and super helpful when we broke our camera.
The hotel is very eco-friendly so although there's ceiling fans (but no A/C) it can get quite hot at night.
Really nice and beautyful eco-hotel for a good price. You are located directly at the beach which is amazing! And its not so much touristic like playa del carmen...
The long distance to tulum City (5km) and the collectivos which drive just irregular but you can handle with bike or Taxi
Our own private garden villa. Very relaxing and beautiful
Very unique accomadations
No air conditioning
The staff at Zamas is wonderful and make you feel at home! The restaurant is great and the property is perfectly located on the beach within Tulum. For the price, it is absolutely perfect! Expect an authentic experience and you will not be disappointed.
The staff was super friendly and helpful. The location is fantastic w/ it's own private beach and indoor/outdoor restaurant & bar + artisan gift shop & diving center. Free private parking. Rooms were very unique, spacious with local artisan touches. Restaurant food was delicious - both breakfast and dinner!
My reservation stated I'd have a balcony, but was placed on ground floor, but all worked out just fine - had my own hammock and room was great.
It's small and very unique. The setting is fantastic. Staff was very warm, friendly, and very helpful.
Loved the cabanas on the beach. Especially #7 as it was farther away from traffic noise.
Good value for the money, nice spacious room, great staff. Liked that the restaurant had good food (and, was one of the only ones to take credit cards) and live music nightly.
My only complaint was not having good wifi service; it was my only way of "calling" back home, and I will admit to being a chronic Instagramer. That being said, we rented bicycles and pedaled up to a beautiful beach club, that had wifi everywhere...
The location was great, nice view. The cabanas were really nice. The staff was friendly and accommodating.
The reception guys were awesome! Such a neat hotel, really enjoyed our stay! Also the restaurant was great, very good food and the staff also super friendly.
Bed was just a bit soft, by the 3rd night my back was a bit sore.
Zamas was the perfect tropical escape location for a couple wishing to get away from it all and download life. Although it is located in the middle of "tourist la la land" it's beach is separated by rocky shores on both sides of its beach. As such, it remains the perfect "island" of intimacy in the middle of a coast of tourists.
The rooms had mosquitoes at night that got in easily around the edges of windows that were not sealed well. It was too hot to use the mosquito netting (provided) without boiling alive in bed. They need to solve the mosquito problem by tightly sealing the buildings so that mosquitoes can't enter. This would be easily to do, and cost very little, since that most of the work is already well done. It would take about a half our per cabin with a sealant gun and someone who knows what he needs to do. A ribbon of foam weather seal could be pick around the door jam to seal it, with a brush seal on the base of the door. I am pretty sure that if they did this they would totally solve the mosquito problem in each cabin immediately. The mosquito netting over the beds would then only be needed if lodgers left the door open, or for romantic effect.
superb location for beach front rooms, stylish decor
great position close to the seas and nice bungalow
No Refrigerator in the bungalow and only 2 electrics box..no possible recharge more than 2 mobile together. Noisy. No privacy in bedroom or having shower (no doors)
Beach restaurant atmosphere room's size and decor
Tipping for everything staff soliciting tips we couldn't include service when charging the room therefore we had to carry cash for tips
Nothing about the place made us want to hang out there. The beach-side cabanas are the only true sea view. Don't get swindled like we did. They do not offer the beach-side cabanas on Booking.com. Some of the staff were very helpful and nice. The poor rating is reserved for management.
-small rocky beach -descriptions of rooms are not accurate on Booking.com. -Our room described as sea view, but really is a coconut grove/back of restaurant view. Stayed in Cabana 5. -cabanas are very close to the main road -maintenance crew uses area behind cabanas as storage. Lots of staff travel in between cabanas. Little privacy. -noisy trucks and taxis will wake you early in the morning -property is bisected by the busy road to Punta Allen -first few days our bathroom and parking lot had terrible sewage smell. -toilet would not flush on first night. -restaurant service needed some pep -lots of seaweed and trash on beach. -Management didn't act swiftly to fix issue with room description discrepancy. -Booking.com did exactly nothing to help...
Welcoming staff, who really cared about our comfort and were interesting and engaging; great location in a more lively part of Tulum beach community; great food & bev; overall, we had an amazing experience there and will absolutely return.
Our cabana was bordered on the back by the main road, so it was loud both morning and night; however, the positives by far outweigh the loudness, and we'll ask for a different cabana when we return.
The location at the beach and Tulum sea side. The staff was very friendly and helpful, nice rooms, good food. Nice around other hotels and bars.
The beach in front of the hotel was less nice
Location on beach, friendly staff,
Rock hard single beds. Smell of drains around restaurant. Poor wifi reception and only at bar.
Right by the sea, brilliant restaurant (beautifully candlelit in the evenings), lots of good bars around. Beach is fantastic and extends for kilometers
The rooms didn't feel very secure
the staff was very helpful, the food was good, the facilities and location amazing, i would love to go back
a lot of bugs & insects
Cleanliness of beach.
very relaxing, by the beach is nicer than in town and there are a few other shops and restaurants nearby for a bit of variety in easy walking distance. watching the pelicans diving for fish is amazing, especially when you are swimming only metres away from them. we were offered an upgrade to a beach-front room but it was much smaller than what we had originally booked for a garden cabana but was nice to have the choice.
we knew it wouldn't have air conditioning but it was quiet hot and stuffy in the room even with a fan and difficult to sleep. The mosquito net in ok but still got bitten, you will need repellant as well
We absolutely enjoyed our 8-days stay at Zamas in the first week of October. The cabanas of Zamas are wonderful - we love the colourful, authentic Mexican-style - all the cabanas and the restaurant are made with a loving touch, and so happily different from standarsized accommodations. If you want to feel that you are in Mexico, Zamas is the place to be. For 6 nights, we stayed in a sea-view cabana, which is huge with two big beds, and sofa, a small table, wardrobe, safe, and a bathroom with a great open shower. Two hammocks are on the terrace of each cabana, and all windows are offering view on the turquoise sea and waving palm trees - simply wonderful. All cabanas provide a lot of privacy and you really can let yourself go and relax. The last night we spent in a sea-front cabana, which is smaller and more intimate, and with the incredible feature of stepping out of the door and being on the beach of Zamas, it includes all the features of the sea-view cabana but just one bed. (All beds provide mosquito-nets.) Drinking water and excellent room service is provided in the cabanas, and we loved the complimentary 'Mayan Honey' soaps and shampoos. The beach of Zamas itself is situated in a small rocky-sandy bay, postcardish with palm trees and only for hotel guests (though the restaurant is on it, too and well visited, but the lounges and hammocks are reserved for guests) - such a sweet and intimate paradise, much different from the resorts and hotels we saw along the long beaches that go into each other, Zamas is secluded). Iguanas, pelicans and baby-turtles and a lot of exotic birds from the jungle right behind where around during our stay in October. The restaurant is, as written in previous reviews, really unique - with your feet in the sand right on the beach, on coloured chairs and tables, with a variety of really good food and drinks available - a must even for non-hotel-guests (ask for the daily fresh fish offers).
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