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Carretera Tulum Boca Paila Zona Hotelera KM 6.5, 77780 Tulum, Mexico – Show map
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176 properties in Tulum
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Zulum's staff speaks: Spanish
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Massage, Private Beach Area
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry
Safe, Air Conditioning
3:00 PM - 8:00 PM
11:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 10 years stay free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed. Charges may apply.
This property only accepts cash payments.
Based on 67 reviews
Value for money
Show reviews from:
On a private beach within the Tulum National Park, this tropical complex features thatched cabins with sea views, free Wi-Fi and private bathrooms. Tulum’s Mayan Ruins are just 2.5 miles away.
Score from 187 reviews Good
Located just 50 yards from a white-sand beach outside of Tulum, this bright hotel features tropical style décor, free breakfast and free Wi-Fi. It is just 3 miles from the Mayan ruins.
Score from 209 reviews Excellent
|Offering a private beach area, Hotel Calaluna Tulum is located in Tulum. Free WiFi access is available. Featuring a shower, private bathroom also comes with free toiletries.||
On Mexico’s Riviera Maya, Coco Tulum features a private beach, spa services and a Mexican-Italian fusion restaurant. Each room and cabin has free Wi-Fi and views of the Caribbean Sea or jungle.
Score from 241 reviews Very good
The room was a good size and we liked some of the features. The bed was comfortable and we slept really well.
The attitude of the staff was unbelievably bad. We were made to feel like it was an inconvinence that we were there. Breakfast was served an hour later than we expected... We werent even apologised to. The general atmosphere made us feel uncomfortable and unwelcome. Also the 'pool' wasnt even big enough to swim in. Would never stay here again- an absolute rip off.
The location, rooms and beach were great.
I had booked a room with 2 king size beds and once we arrived there was only 1 king and single available. The management had just changed so things seemed unorganized and scattered.
Amazing location right on the beach, lots of hammocks, good food onsite
Awkwardly avoidant staff, totally unhelpful and make you feel annoying if you had questions. Also our shower didn't work (no water) 80% of the time.
Staying somewhere that actually had some Mexican guests, as well as foreigner travellers
The ocean view was the only good thing
Rooms were dirty, staff was not helpful, donkey woke you up at 5 AM. and didn't quit. cannot describe how bad this place is.
Wonderful place right on the beach. There were couple of glitches during the stay but were solved quickly from the super nice staff.
the beach chairs are not very comfortable but luckily next door at La Luna they have nice soft beds which are available for grabs.
Location Cool vibe Staff
there was no electricity in the evening but this was ok. We had candles.
Beautuful beach Good continental breakfast
Poor illumination in the room Rooms call for renovation. No shops near by
Rooms smelled of mildew, salt water in shower, poor breakfast, no change of clean towels, ceiling fans not working. I could go on...
We decided to leave one day early from our 3 day booking. Zulum promised us that they would refund one nights stay and so ask booking.com to refund one nights stay. This did not happen.
The owner was very kind and the hotel had a very nice ambiance with great music.
I think the resident dog needed some medical attention. It was very hard to look at him without feeling bad. I know dogs are treated differently in Mexico but as an animal lover I felt this was hard to face while staying at the hotel.
The restaurant 300 meters away
It was like a mini family there. The staff (especially Enrique) wants you to be as comfortable as possible and make it a point to know your name and whatever you need. The owner was there and he was extremely welcoming. As a solo traveler it was amazing to feel right at home, entertained, and involved. I totally recommend.
The bed is terrible, the bath don't have separation with the room so you don't have any privacy. The shower have salt water so its a terrible experience. I dont record this hotel, for this cost there are much better options.
Good selection of food, especially sushi. Lovely restaurant staff and good location. Tulum is such an amazing place - it is impossible to not have a great time here
No bicycles to borrow unlike other hotels. Put us in the wrong room on our first night and didn't say anything. This room was not nice. Band that plays music in the day and night - not to everyone's taste but we liked it. Eco / not entirely clean and water electricity turns off a lot.
I loved the staff, the food and the location
No running water, only a trickle and cold came out of the sink and shower faucets. Basically we were not able to shower. Strong sewage smell in the room. One mirror, it was over the bathroom sink and too high for me to see my face. There was ample space for a mirror in the bedroom. Very important for a women to have a full length mirror! Only given 2 towels, no washcloth or hand towel. Hated the out-dated music in the evening. Need upbeat music, not elevator music! and a variety is needed, not the same band over and over. Many guests told us the music alone would make them not come back again and us as well.
Beautiful surroundings. Very nice atmosphere.
Too pricey for what it offers.
The beach was beautiful and clean, nicely looked after. The hotel bar/restaurant was great with good food and nice drinks. It was a gorgeous place to go back to for relaxing after a full day of exploring! I would recommend renting bicycles or a car to get around, as the hotel is a too far to walk to anywhere else and we ended up spending a lot of money on taxis to get around.
There was no door on the bathroom, which wasn't too big of a deal as we were friends, but it would be good to know this before you go! Beds were not very comfortable.
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