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Colmar Tropicale - Berjaya HillsKM 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750 Kampung Lubuk Mandi (Show map) Review score 6.7 Score from 282 reviews“Its style is very enchanting !!! Every guest will love it, especially if you get in the Suite room..it will be perfect one! The atmosphere of the whole place is so nic. Good for photo shooting!!!”
Attakarn,
Bangkok
Offering unique stays in a medieval French village, 22 miles from Genting Highland, Colmar Tropicale features 4-star facilities including an outdoor pool, award-winning spa and tennis courts. It features French-themed rooms and 9 dining options. Colmar Tropicale - Berjaya Hills is a 20-minute drive from Bentong Hot Spring and provides free parking. It is 34 miles from the center of Kuala Lumpur and 75 miles from Kuala Lumpur International Airport. Surrounded by rainforests, air-conditioned rooms at Colmar Tropicale are well-furnished with classic light wood furnishings and floral prints. They have a TV and an attached bathroom with a bathtub. The award-winning Tatami Spa features relaxing massage therapies. Guests can enjoy the fresh air outdoors while horseback riding or playing paint ball. Other activities include jungle trekking and karaoke. La Cigogne offers authentic French fine dining while Le Poulet Roti serves roasted chicken. Other dining options include a Japanese restaurant, French bakery, Italian restaurant and 2 cafés. Hotel Rooms: 235
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Total Hotel Score:6.7
Based on 282 reviews Guest reviews are written by our customers after their stay at Colmar Tropicale - Berjaya Hills. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
Singapore
October 13, 2011
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Wow!! When I read all d reviews from others i'm kind of affected.. So the plan of staying there for 3days 2nights were shorten to 2days 1nights.. The review were quite disturbing for us whom never tried this place.. But I was really dissappointed as this place was great!! Kind of regret shortening the stay there.. The view was really great.. The room weren't that big but was just nice for both of us.. Very romantic n cosy.. Love it.. They didnt take too long when I requested for an iron to be delivered to my room.. Too bad its only a night.. Cos the scenery is really Beautiful.. Dun listen to others.. Come here and judge yourself.. We're there on the 9th October 2011.. Saw that some renovation was being done.. Hope they're upgrading sme rooms.. We will be coming back here for sure!! Cant get enough of this place.. Nice for people who wanna relax, escape from the pollution of the city, romantic for couples.. Overall I enjoy my stay there... We'll be back... Thanks Colmar Tropicale.. Its my best ever trip with my love one...
2 out of 2 people found this review helpful, did you?
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9.2 |
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Anonymous
Family with young children
Saudi Arabia
June 16, 2011
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everything is very bad, very slow check in, very slow room service, you have to wait hours to change a dirty bed sheet or a pillow. dirty furniture and dirty corridors. when I was in the resturant to have my breakfast the cups were very dirty and the food in the buffet were not covered. when I paid for the shuttle to Kuala Lumpur the driver shouted me to go to the next bus while there are free seats. the hotel in general is the worst hotel I have ever been and does not deserve the money I paid for, boring hotel and in isolated location and far from Genting. I don't recommand it.
2 out of 2 people found this review helpful, did you?
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2.5 |
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Anonymous
Family with young children
Malaysia
June 15, 2011
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Sorry, cant find the slightest positives. Maybe the night show esp the chinese girls acrobats (the girls were truly amazing)......... Few yrs ago I was at colmar and it was satisfactory (not optimal though), and I would have thought after few yrs, the place can only get better! I was wrong! So wrong....i arrived on Thursday (9.6.11) at approximately 5.00 pm and was told I cant yet check in as the room has not been housekept (although it was stated in the booking confirmation that check in time is 3pm). I waited almost 45 minutes before being allowed to check in. I casually ask for at least a complimentary drink as a result of extreme poor mangement and was shrug off as though I was making some insane demand. Our dismay continued when we checked into the room. The stench was erroneous and the toilet was in really bad shape. Nonetheless, that was all my wife"s and my comfort. The kids were looking forward to the swimming pool and after some simple survey, I advise the kids not jump into the pool as the water condition was unbecoming. I suspect the chroline level was not safe for long period of swim and we thought we were initially at a river side judging from the attire of all those who patronise the pool. We end up spending a fortune at the arcade as the kids were told not to go into the pool (we, as parents have to compensate, not Berjaya or Colmar if you prefer!!) then it was time for dinner and we were scouting high and low a restaurant where there are empty seats, and we thought wow business must be really good until eventually finding out that there weren't enought people working at these busy restaurants and poor guys who filled up the rstaurants must have been waiting for their food and drinks forever. We end up having buffet (not our initial choice) as the thought of waiting and our hunger pranks may not be at all permissible. We checked out the very next day instead of two nights which we have booked initially!!! And I have made a very concious decision of not returning.
2 out of 2 people found this review helpful, did you?
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4.6 |
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Khairil
Family with older children
Cheras,
Malaysia
February 8, 2012
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Location of the hotel is quite nice, surrounded by lush green hills of Bukit Tinggi. It can get quite cold at night, so be prepared with a light sweater if you plan to walk around at night (although there is nothing much to see anyway). Breakfast buffet selection is not too bad. Everything here is over-priced, so be prepared to feel cheated once you are up there. Checking in & out takes forever, so get ready to test your patience. I had to stand for more than half an hour in front of the reception, and no apology whatsoever from the staffs on their inferior service. To add to the misery, towels were only delivered to the hotel room after 7 pm, 3 hours after we checked in & after 3 phone calls to the housekeeping. I definitely did not expect this kind of treatment from a 4-star hotel. Luckily we only stayed there for 1 night. I couldn't wait to leave the next day!
1 out of 1 people found this review helpful, did you?
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4.6 |
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Nazira
Family with young children
Semenyih,
Malaysia
January 13, 2012
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The ambiance but definately not the room. The room is dirty. We foung a old dirty hair band under the side table. The shower curtain stink. Not up to my expectation. The smeel of the room is teribble and the all of the drawers including at the kitchen.....yatchhhh..! disgusting... OUtside of the room is dirty too. LUcky we just book for one night. Dont like the hotel at all.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Noriahan
Family with young children
bandar baru bangi selangor,
Malaysia
January 6, 2012
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The reviews that i'have read is not encouraging,but we really enjoyed our stay at colmar.the family rooms are spacious and clean.buffet breakfast good with many choices. The only setback is no ram for stroller and wheelchair.the cool climate in the morning is good for morning walk.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Family with young children
Malaysia
January 4, 2012
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The location is too far. I took about 5 hrs + to reach the place from penang. Moreover, the roadsign is not clear to direct us to Bukit Tinggi. I make reservation for a baby cot when booking but upon arrival they told me that the baby cot was finished! Until 9pm only I received a small matress and cover, which they called as 'baby cot'. I don't think I will visit there again in future, unless there is a special reason.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Abdul
Group of friends
Pasir Ris Town,
Singapore
December 6, 2011
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We love the structural and the mountain. Please confirm whether the bill during the stay is charged under my name or Adam Bin Wan ?
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Young couple
Malaysia
November 29, 2011
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Beautiful and romance
1 out of 1 people found this review helpful, did you?
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6.3 |
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Milad
Young couple
petaling jaya,
Malaysia
August 31, 2011
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the view the rooms were not clean at all. the bed was making all sorts of stupid noises. we just could not sleep. no mini bar?? so so breakfast
1 out of 1 people found this review helpful, did you?
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4.6 |
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Esther
Family with young children
Singapore,
Singapore
June 22, 2011
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Nice architecture. Beautiful swans and scenery. The interior is not well maintained, especially the bathroom. Lots of grouting makes the bathroom look dirty,
1 out of 1 people found this review helpful, did you?
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4.2 |
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Muhammad
Family with young children
Seremban,
Malaysia
June 15, 2011
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We are very pleased with the hotel staff hospitality and scenery is quite beautiful and interesting ... It's worth it ...
1 out of 1 people found this review helpful, did you?
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9.6 |
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Ridzuan
Family with older children
SERI KEMBANGAN,
Malaysia
June 14, 2011
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Relax even the services not good.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Anonymous
Family with young children
Malaysia
June 9, 2011
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The horse riding activity. The hotel was not well maintain. There was stain on the blanket. There are a lot of water marks at the ceiling. It just like a very old hotel. There are also not a lot of choice for you to dine.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Anonymous
Family with young children
Malaysia
June 7, 2011
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Other than the scenery, there is nothing I like about the hotel. We are only allowed to check in after 4pm. The room is dusty. There are broken cups and glass under the bed. Most of the staff doesn't understand English. The kettle is not functioning. The bed frame is broken and the mattress has funny noise. Never go back again.
1 out of 1 people found this review helpful, did you?
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3.3 |
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Anonymous
Family with older children
Malaysia
June 6, 2011
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Beautiful view and cooling The maintainance standard is rather poor and needs more French Village atmosphere....
1 out of 1 people found this review helpful, did you?
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4.6 |
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Anonymous
Family with young children
Singapore
March 21, 2011
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food, in-accessible location, poor infrastructure
1 out of 1 people found this review helpful, did you?
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3.8 |
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Shi
Young couple
Klang,
Malaysia
August 29, 2011
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Very bad experience, only the location is good, however, the weather is not that cold. Totally out of my expectation. First, it is totally different from the picture on the website. Furniture is old and noisy. Bathroom do not have bath towel until we call for room service, no hair dryer also. Feel like leaving after seeing the room. They definitely looking for one time business only.
1 out of 2 people found this review helpful, did you?
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3.8 |
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Anonymous
Family with older children
Singapore
August 12, 2011
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The french themed hotel is worth looking at..room decoration is good.. Facilities is good.. Receptionist is not as friendly as I thought, the bell boy looks more polite.. Room is hot even with the fan and aircon at full speed. There is no wifi.. Facilities in the room start to age, tv, aircon.. The place is indeed boring..
1 out of 2 people found this review helpful, did you?
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5.8 |
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Anonymous
Young couple
Malaysia
February 13, 2012
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French themed buildings are nice and interesting Other than strolling along the main street, the other attractions like the Japanese garden, botanical garden are not interesting and do not have many things to see. In summary, very limited activities for tourits to adventure on.
Did you find this review helpful?
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6.3 |
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Kien
Young couple
BANDAR PUCHONG JAYA,
Malaysia
February 9, 2012
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Service very bad and slow. Need 2 hours to get the Hotel room. Room condition not very good. Very old and not well maintence. Suitable for Family or Group of friend but not young couple. Especially for Romance and honeymoon.
Did you find this review helpful?
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4.2 |
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Anonymous
Family with young children
Malaysia
February 8, 2012
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The location was the best. Entertainment was also good. Shuttle service for the guest to the theme park was satisfactory. The hotel location is excellent. The hotel building is artistic, shuttle service to the theme park is satisfactory, but disappointed with the staff, the staff in front office and in the restaurant are not friendly at all. They are not well trained to take the load of the many arrivals. Response of the staff is poor. It is suggested that management of berjaya hills should train their staff for the high season load. They never give smile when guests arrive at the reception, do not guide properly about the facilities. Overall poor customer service. I will still recommend my friends and families Clomar Tropicale because of their great location.
Did you find this review helpful?
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7 |
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Anonymous
Mature couple
Malaysia
February 6, 2012
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Nice view and weather Bathroom. Bath. Need some carpets in room.
Did you find this review helpful?
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7.9 |
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Nor
Young couple
batu caves,
Malaysia
February 6, 2012
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Nce scenery and architecture..i Quite bored especially at night..after dinner,there's a stage show and no more activities u could do..pls provide bowling or 3d cinema or karaoke rooms for guest entertainmt.
Did you find this review helpful?
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7.1 |
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Ching
Young couple
lunas,
Malaysia
February 1, 2012
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Large n nice comfortable room .. High cost of room rates
Did you find this review helpful?
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7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Theme Park Hotel
Theme Park Hotel is located in Genting Highlands, next to Genting Theme Park. It offers 4 dining options and a 24-hour front desk. Guests who drive enjoy free parking.
Most recent booking for this hotel was today at 04:27
Good, 7.2
Score from 116 reviews
“Everything was nice in the Hotel ... The staff at the reception was very good and so was the room ... The location was superb and we got a room overlooking the Theme park which was wonderful ...” Gaurav, Chennai |
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