Berjaya Times Square Hotel

We were upgraded to a room that was more like an apartment.The staff were very helpful especially when I became ill and needed a doctor.The doctor was organised and came to the room.We were also assisted with other bookings.The hotel is very convenient for shopping and access to the monorail.The room service was of a high standard and the room was kept very clean.

shopping at my convenience

the bed, not study , plank gave way while sleeping and making creeking sound when tossing while sleeping. Room 3321

Fantastic access to shopping places, both within, and around the hotel, as well as opportunities to enjoy good food, and movies. This was my family's third stay at this hotel in 2 years, so I think we now count as loyal customers !

None. However, sometimes, the card key is not read by some of the card reading slots in the hotel lifts, which causes inconvenience. That must be related to either programming defect, or faulty magnetic tapes at the back of the cards. Must be investigated.

Hotel was good place and nice Rooms,nice swoming pool but during brackfast location smale and crew not control the Guest.

Near to shopping mall

Bussiness too good! The staffs, especially at the front desk did not reflect and represent it is a good hotel to stay. Very rude, arrogant and discriminating PR lady officer. They were not very prompt to request in my case. My room was clean but not clean enough to allow cockroaches roaming around at night. Scary it might went into your ear!!!

Location to fun, food and entertainment facilities is superb. Parking is ample and convenient. Room settings are luxurious and spacious. Free internet access, although considerably slow.

The water heater worked for one user only. The fuse box tripped and the water heater did not work even after the switch had been flipped back. The rest of the family had to shower with cold water.

Great location. Covered other aspects above.

Sports gym too small in relation to size of hotel. Often had to wait to use equipment.

Everything from the convenient location, with easy access to the monorail, its shopping mall, the excellent service, the fantastic experience at the spa, the lovely rooms, and wonderful service.

Nothing - everything was bad. Despite complaining about cockroaches in room - poor laundry, slow staff. Staff dont listen, etc etc

I did not like anything about this hotel - I upgraded to a club room with complimentary cocktails ( for a huge fee) but was refused a drink cos my baby was asleep and I wanted to drink it in my room whilst she was in bed. Nobody listened. Do not disturb on door cos baby was asleep but door bell rang 5 times - housekeeping, laundry etc etc. Then phone rang and asked 9 hours after complaining about cockroaches - did I want another room (at (pm) when my kids where already in bed. I was treated apallingly and moved to Marriot hotel - which is perfect by comparison

it's a value hotel when u booking thru internet. good.good good.shopping spa, swimming pool etc

its only because the place is near the city center and the shopping mole

the room service is poor.cleaning is not very well .some times they dont come for a day.

The mall onely

If you are going to stay there make sure the u stay at b bulding. Belive me u r gonna regert it if u stay at A's

Good location for shopping, meals and train connection to various tourist spots.