BEST WESTERN Wana Riverside Hotel    

I think the bath tub was a good relaxation idea. But if oldies were to come and stay in this hotel, how are they going to bathe? And its going to be difficult for them to cross over in the tub as it is very high up.

The only thing I didn't like was that we had to wait for a long time while checking out. I think if you plan to have more staff helping guests checking out will help them a lot.

The staffs were friendly and it was situated near to the major tourist spots

the aircond was very hot. the temperature was getting hot during the night.

The room is spacious and clean.

The air conditioner was not cold enough. Wanted to make a complaint but was too tiredafter the whole day tour and fell asleep.

Nice staff

friendly and helpful staff, very clean and nice view

The breakfast menu is not varieties and very limited. can try to provide more choices in future

Check in was faultless.

Breakfast Rooms tired.

Breakfast

The hotel at the river. Hotel staffs friendly and helpful.

The elevator close so fast, quite dangerous for children

Clean, bath room facility is good the front office employees are friendly and helpful. General Manager attended to hotel guest complain !

F& b is very unrealisable! Didn't deliver what was mentioning the promotion Brochures ! Sea food especially the prawns was not fresh ! The staff are mostly trainees that so inexperienced and limited knowledge of food ! Petty lazy !

Good view alongside the river.

I cannot adjust the air condition. It is too cold. The flushing of the toilet can be approved.

Fantastic location, easy access to most popular places

Bathroom is abit small and air conditioning didn't quite work.

Ditry carpet , dirty wall . No supply local newspaper . Wi-Fi too slow.

Nice beds good view.

Noisy and lots of knocking sounds from above and downstairs like as if some construction going on in hotel

The room and the breakfast and fast service

Problem with the room card key

Location

Faulty Aircond, called maintenance 3x in the middle of night dt loud noise from ac unit.

Nice landscape view from my room

Hotel so clean onlt the towel not really clean.

Nice walk to the centre along the river

The aircon is very noisy and we could not control its temperature. Some of the staff has poor English (or just unwilling to help).

Good place to stay!

nothing

Affordable rooms in the best location of the Historic City of Melaka

Bathroom facilities - should incorporate a shower system rather than a long-bath.

Nice view of the riverside.

The room's airconditioning was faulty and it was rather warm. Inconsiderate nearby shop was having loud karaoke session way past midnight.

Location

A bit disappointed about housekeeping services

Located by a riverside. Good view. Good value for money. Can have a good walk along Melaka River.

No proper access from car park to lobby.

very convenience place

nothing

The location by the Malacca river. The river view is really beautiful.

The reception, slow and should adjust so that clients do not have to wait for more than 10 minutes just to check in when they already have booking.com