Noise from the renovation works nearby (within the hotel).
Inconsistent service. Some staff were superb - were warm and friendly, were helpful and gave correct information. Others were less sure of their info and in one instance, gave the wrong information completely. The front desk manager, who accompanied me to check-in on my first day, didn't offer to help with my bags. I was more than able to carry them myself, but an offer would have been greatly appreciated - and would have been in keeping with the high standards of service that the hotel is reputed for.
I also found leftover stuff underneath the table - which had not been cleared away after the previous guest had left.
On my first night, staff forgot the hand-towels. Second night, forgot the fruits. Small matters, I suppose.....
Absolutely loved the view from my window. Tempted me to want to spend my entire short holiday in the room, just for the view.
Appreciated the heritage of the hotel. Enjoyed sauntering about and discovering interesting little nooks and information.
Great variety at the breakfast buffet - served by wonderfully friendly staff. Lovely start to each morning.