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Jalan ST1C/7, Medan 88, Bandar Baru Salak Tinggi, 43900 Sepang, Malaysia – Show map
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22 properties in Sepang
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282 verified reviews
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Empress Hotel Sepang's staff speaks: Malay
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Food & Drink
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Facilities for Disabled Guests, Elevator
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
One older child or adult is charged MYR 45 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Very good bet for the money...good continental breakfast, money changing facility and courteous staff!
Location is further from major attractions in Kul.
Shopping at klia2
Room rate are quite expencieve
close to KLIA2
There is nothing to do inside or out of the hotel
Close to airport
All pretty good: reception, quick check-in, 24-hour room service
Value for money, almost staff are nice and kind.
When I arrive in hotel that was 3pm, there was 2 staffs in front of checkin counter. Even though I was waiting for them for check in, one of senior guy is scolding his junior with Malay what I cannot understand. It was first image of this hotel. Also when I was in my room after checkin, I just wanted to ask about wifi password, so i call them senior counter guy recieved my call. He just shouted password with NO RESPECTATION, automatically said 'thank you sir bye bye' within 0.1sec. I got shocked a bit, and I was so impressed about this sevice mind set. Why I came here for what?! Hopefully, they would get service education.
i was looking for a value4money hotel close to klia for my parents transitting from jeddah to kota bharu and found this hotel which was very reasonably priced. not far from klia1 and 2. quiet sorrounding and smiling staff. i was even allowed early check-in by 2 hours! will sure come again.
one-way street all around the hotel which make it inconvenient to go one big round to approach the hotel. anyway its the municipality's fault
Able to accommodate our request to change the bed configuration.
Since i booked a family room, why complimentary breakfast only for adults but not for kids ?
Nearby to the Airport but must provide shuttle bus facilities as the taxi charges are very high.
Shuttle to Airport not provided.
Close to KLIA2
Location Away from Bustling KL
close to airport
facilities are poor
The room that my family and i stay for that night does'nt have a proper switch for the light. so we have to sleep with all the lihgt turn on the whole night.
The accomodation is good. Cheap.
The tv sucks. Still old fashion. Not variety of channels too.
Bad car paking
Smeel at under ground parking...
We use the Empress as a base for the motogp so its excellent for value for money and location. Staff are great.
That they could not find our Booking.com confirmation and tried to re book our group at a higher rate
Friendly staff, great breakfast to start the day off, surrounded by a choice of restaurants, very convenient shuttle to Sepang race circuit, nice pool to cool off in each day!
Very dated/worn out room-could do with an upgrade, carpet, etc. No hot water in shower. Woken by Hindu chanting at 5am every morning
Nothing compare to concorde inn
Everything especially the price
The whole experience was great. Would definitely go again.
Only complaint, if that, was pool was a bit small and so was gym. But view from rooftop pool was fantastic!!!
Friendly staffs, wide range of breakfast options available.
The shuttle bus taking us to Sepang International Circuit for MotoGP race was a rather more expensive option than taking a cab. For the money we paid, the driver didn't even drop us off at the main entrance, we had to walk further on foot to get to the main entrance. I took a cab on the second day and paid less money.
Dirty..Pigeon droppings everywhere.
The receptionist Aisyah, she's friendly and the services was great.
Room rate definitely not worth it. Room condition was bad. Carpet was old and stained. Bathroom tiles very slippery when wet. Shower curtain looks very stained. Basin was cracked. Kettle in the room was rusty. Pillows provided were not even suitable for a good rest, thin and flat, only 2 were provided. House keeping didn't turn up to change towels daily. No safe box in room. Not coming back again! Very lousy place with absurd charges!
We booked this hotel to be close to Sepang circuit. It is 8 km away and it felt like it was 50km away. The building was run down and the area is far from pleasing. We would have been comfortable paying 25$ instead of 100$ per night. Transport to the circuit by shuttle was 25RM per person per way (an armed robbery for an 8 km ride) and we managed to negotiate 40RM by cab on the way back, which is still an armed robbery. We will look for a different place next time.
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