Empress Hotel Sepang  

большой номер, чисто. Отель был выбран только одну ночь, для ночевки около аэропорта.

В номерах есть дверь в соседний номер. После того, как туда заселились соседи в 3ч ночи, спать стало невозможно!!! Было ощущение, что в наш номер пытается пробраться шумная толпа!!! Проснувшись, я даже сначала не поняла, где все это происходит, думала в коридоре соседи шумят, а оказалось все намного хуже. Наши соседи обнаружив эту прекрасную дверь в наш номер, начали в нее ломиться!!! Слава богу она закрывается с двух сторон, правда на обычную защелку!!! Под дверью видно свет из соседнего номера, шум и разговоры слышно со всеми подробностями, даже не прислушиваясь!!! Когда соседи дружно стали курить в своем номере, в нашем номере можно было просто задохнуться, особенно если вы не курите, то вам точно не в этот отель.

отель выбирали для того, чтобы переночевать одну ночь между двумя авиаперелетами. хотели, чтобы был поближе к аэропорту и недорого. выбрали этот, так как только в нем был семейный номер с отдельной кроватью для ребенка. номер оказался просторным, с большими кроватями. понравился неплохой (по малайзийским меркам) выбор блюд на завтраке.

обещаный в резюме отеля бесплатный трансфер до аэропорта нам никто не предоставил. нам нужно было в klia, а они заявили, что у них есть автобус только до lcct. такси нам нашли в 2 раза дороже, чем оно стоит в аэропорту.

It's location not being too far from the airport.

Very old and tired hotel located in the middle of no where. I arrived at the lcct and received a transfer to the hotel (rm60 one way) - the trip from lcct to hotel was around 20 minutes. Purpose of this stay was for a 12 hour stop over only, if youre in the same situation then this place is passable.

Location is ordinary, room stunk of cigarette (allegedly non smoking room), had broken toilet where it constantly filled with water all night, poor wifi and no clocks?? Their expensive airport transport

Good transit hotel for travelers to catch early flights at KLIA and LCCT.

The Empress Hotel is not the closest hotel to the airport (about 12km away from it.) The hotel can only arrange their "Limo service" to take us to the airport which would be charged 60 MYR while we paid 50 MYR to come all the way from the domestic airport to Empress Hotel the night before (30km). For an airport hotel, to not have the possibility to call a normal taxi to take us to the airport is a shame, it was the only reason i booked that hotel, to be closer and have an easy ride before flying from Malaysia. Staff are unfriendly and totally unhelpful. A very disapointing experience overall.

Very far from station, overcharging ( charged more than the booking price). Airport shuttle was not free as advertised during booking. Feel cheated...

Was a good hotel for the money. Nice clean room and a very good breakfast included in the price

The description that it was 8 kilometres from the airport was misleading

I had stayed at this hotel many years before as airline crew thus my initial booking. To get to the hotel from KLIA you will need to get a taxi. Alternatively you can catch the KLIA-LCCT shuttle bus for 2.5MR then catch the hotel's complimentary bus from the LCCT.

However, the transport services to and from KLIA and the hotel are scant to say the least and what transport at the hotel is available but at an inflated "westerner tourist" price. My return trip has a shorter layover and to use of the KLIA-LCCT shuttle bus (2.5MR) and the hotels complimentary hotel shuttle does not allow for me to meet my airline departure times. KLIA-LCCT shuttle bus only operates between 06:00 and 24:00. Hotel is much closer to KLIA but the hotel's complimentary shuttle bus only goes to the LCCT.- go figure? Taxi's from the hotel to KLIA (8km) want a flat 60MR ($20AUD) and the hotel also wants 60MR to take you to KLIA. - its called being scammed.

Not far from the airport.

In the middle o nowhere and transportIon service.

I liked how the staff were very warm and welcoming. Upon arrival, we were immediately upgraded from the "Family Room" to the "Executive Twin Room" which was really nice and spacious. I liked how there was a walk in closet, a bath tub AND a shower in the toilet. It was nice how the staff did not disturb us (which is what we requested) and that the staff left a note under the door just to let us know house keeping came but didn't want to disturb. Overall, I had a pleasant weekend.

Mostly everything was fine during our stay there. One thing that we didn't like about Empress Hotel is how they advertise that there is free wifi available everywhere around the hotel and yet we could not connect at all during our stay there. Either don't advertise that, or make sure the problems are fixed for when guests expect to be able to use internet. Other than that, keep up the good work.

Close to airport and Sepang F1 Circuit, although the shuttle bus service to and from these was far too expensive, and should be much cheaper or even provided. Station to KL Sentral is also quite close.

Expensive shuttle service. Breakfast was sub-standard (food not always hot, low refresh rate of food, poor selection of fruit juice.) Room cleanliness was ok, but could have done with a good clean. No fridge in room looks like it was removed) No safety deposit box in room Hotel Wi-fi not available in room, however the "paid" wifi service magically unlocked after the second night, i suspect after some complaining. The location is good for an airport stay, but you need to travel out to see anything, as the area it is located in is quite remote with nothing to see.