Equatorial Cameron Highlands  

The view from the room was good and the air is fresh. No noisy sound from the escalator / lift even though the Deluxe room we were staying is not too far from the lift. The staffs were generally polite and took note of our requests on house keeping. The room is spacious and quite clean.

Check-in : There was only one staff available at the Check-Out counter. The Check-In counter was open but not manned. After some waiting, I was told to check-in at the check-out counter ( as the signage clearly displayed). To avoid confusion for the guests, I would suggest that the hotel should look into this. If there is a shortage of staff during that period, proper signage should be placed e.g. in this case ... please check-in at the Check Out counter or close the counter and move the signage to the Check-Out counter. The first impression at the reception is important. The basic facilities room facilities offered by the hotel does not commensurate with the 4-star rating i.e. furnitures were rather old unlike some other 4-star hotel

The weather

No breakfast provided. We booked 10 rooms at the Rate of RM394 per room. It was kind of disappointment that it did not come with breakfast. Based on our frequent travels within Malaysia, this is our first experience that no breakfast included for a room above RM300.

It was not possible to move from the hotel, no shuttle, and impossible to obtain a taxi in less than one hour from the village .....

Enough parking

Old facility. Small pool. One billiyard costs rm4. Cold soup. No worth to stay.

Walking distance to strawberry farm n kea farm

Surprisingly this is a 4 star hotel... Poor maintenance, room was smelly, food was overpriced..... And I cant believe a 4 star hotel get "b" grade for it's coffee house cleanliness.... Even a mamak restaurant can get "a" grade. Equatorial is quite a well known name in kuala lumpur, I think the management should do something about this...seriously...

Location is very peaceful. Even though there are development works going on in the area, noise did not really bother us even though it inevitably spoilt the view. Evening meals at restaurant very good and staff very efficient. IGood place to stay to explore the area having your own car makes it easier,parking no problem

I had previously booked another hotel in the area but at the last minute changed to Equatorial as it was advertised as having air conditioned rooms.This hotel does not have such rooms, however during our stay we were lucky it was not too hot and the location is quite cool. Bathroom could be cleaner and supples of soap etc rather poor. Breakfast not bad but overpriced.

nice Lobby.. had a nice meal in the restaurant.. breakfast in bed was good too... rooms were very nice, and very clean.

bed was very hard and uncomfortable...went for a drink in the bar and it was very cold... had to ask twice for the fans to be turned off and it was still cold and the wine was expensive..very...

The room is very clean, pleasant and comfortable. We enjoyed our 2 nights' stay there.

Good service hotel

Overall good service.

No free wifi in the rooms

Strategic Location, Clean Rooms and Good Facilities.

Location good . That's all

Good location. Close to many places of interest around Cameron Highlands but not in the crowded (full of hotels and shops) location.