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Hotel Equatorial Penang1 Jalan Bukit Jambul, Bayan Lepas, 11900 Bayan Lepas (Show map) Good, Score from 64 reviews“the new wing is clean and the design up to date.”
Daniel,
Singapore
Set 500 ft above sea level, the luxurious Hotel Equatorial Penang features an 18-hole golf course, outdoor pool and 6 dining options. Spacious guest rooms offer modern décor and a private balcony. Rooms at Equatorial Penang come with hardwood furnishings and have plenty of natural light. Each well-furnished room is equipped with a minibar and TV. Select rooms have a bathtub. Recreation facilities include racquetball and tennis courts. Guests can relax in the jacuzzi or enjoy a body massage. Day trips and sightseeing arrangements can also be made at the tour desk. Golden Phoenix Restaurant serves Szechuan and Cantonese dishes while Kampachi restaurant offers Japanese specialties. Penang Equatorial Hotel is a 5-minute drive from the Bayan Lepas Industrial Zone and a 10-minute drive from Penang International Airport. Free shuttle services are provided. Hotel Rooms: 662
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Total Hotel Score:7.5
Based on 64 reviews Guest reviews are written by our customers after their stay at Hotel Equatorial Penang. |
Score breakdown
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Score filter |
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James
Mature couple
troy,
United States of America
January 14, 2011
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I like the room, the swimming pool and the staff there were very friendly. I will definitely stay in this hotel again.
2 out of 2 people found this review helpful, did you?
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10 |
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Anonymous
Young couple
Malaysia
December 16, 2010
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As we could not check in immediately as we had arrived too early and the previous occupants were still in the room, the hotel gave us complimentary drinks at the Garden Cafe to chill at while we waited for the occupants to vacant the room. The receptionist was also very kind in asking us to leave our bags with the porter so that we did not have to lug it around with us. Upon arriving at our rooms, our bags were sent up.The rooms are very up-to-date with all the electronics fully linked to a system beside the bed. That way, we could control everything without even getting out of bed. ;) We could even listen to the TV from the toilet as there is a radio in the toilet linked to the TV. =) There was only one hiccup in the whole stay, and that was when we checked out. The Garden Cafe had mistakenly billed breakfast to our room for 1 day even though we did not have breakfast the 3 days we were there. But it was alright because the receptionist told us that they would settle it internally, and did not make us stick around to help sort matters out .And I really have to commend the receptionist there, a nice Indian man who still had a smile for us even though he had been working from morning. Very good service. Beautiful stay. Will definitely be going back there. =) By the way, we had a free upgrade to Deluxe Room. ;)
2 out of 2 people found this review helpful, did you?
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9.6 |
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Gary
Mature couple
Batu Ferringhi,
Malaysia
January 2, 2012
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Close to Airport and convenient......great room, great service
1 out of 1 people found this review helpful, did you?
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7.9 |
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Lai
Mature couple
Kuala Lumpur,
Malaysia
January 29, 2012
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Location near to where family and friends live. No nearby shops or restaurants where you can hang out besides the hotel.
Did you find this review helpful?
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6.7 |
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Bit
Group of friends
klang,
Malaysia
January 26, 2012
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blockage drainage in shower. check out bring me headache
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5 |
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Shawkat
Group of friends
Richland WA,
United States of America
December 28, 2011
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wounderful taxi fare
Did you find this review helpful?
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7.9 |
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Keat
Family with older children
Selangor,
Malaysia
December 27, 2011
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It makes me and my family feels very relax and safe. The sign-age at the parking bay were rather small and not really direction friendly.
Did you find this review helpful?
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8.3 |
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Anonymous
Family with young children
Malaysia
December 27, 2011
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Bathroom Car park
Did you find this review helpful?
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6.3 |
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Eddy
Family with young children
Jakarta,
Indonesia
December 15, 2011
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Cleanliness
Did you find this review helpful?
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7.9 |
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Kit
Family with young children
Kepong, Kuala Lumpur,
Malaysia
December 13, 2011
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Swimming pool
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6.7 |
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Yeu
Family with young children
Klang, Selangor,
Malaysia
December 13, 2011
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The service are good but if got an own beach is perfect.
Did you find this review helpful?
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6.5 |
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Lee
Family with young children
Ipoh,
Malaysia
December 12, 2011
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Wifi need charge
Did you find this review helpful?
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8.3 |
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Chia
Young couple
Shah Alam,
Malaysia
December 6, 2011
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Clean. From car park to reception is a horror of a maze passing through closed shops etc. Hotel got my NAME and GENDER wrong. You guys should work on how you transmit the data to the hotel staffs.
Did you find this review helpful?
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5.4 |
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Anonymous
Family with young children
Malaysia
December 6, 2011
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Excellent clean and comfortable rooms Located close to the airport and a golf course
Did you find this review helpful?
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8.8 |
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Romain
Group of friends
LA MADELEINE,
France
November 29, 2011
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Staff very helpful. Very nice and calm hotel. Breakfast is a bit overcharged when not included. Wifi is not free... Leisure facilities like swimming pool close early (8pm)
Did you find this review helpful?
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8.3 |
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Angeline
Solo traveler
Petaling Jaya,
Malaysia
November 29, 2011
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Hotel is very large and located in a quiet part of Penang. Rooms are decent size and beds very comfortable.
Did you find this review helpful?
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8.3 |
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Angeline
Solo traveler
Petaling Jaya,
Malaysia
November 21, 2011
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Hotel is not far from the airport and there is a free shuttle bus to and from airport and shopping centres. I was there for Penang Bridge Marathon and hotel was fully booked (600 ++ rooms) yet it was fairly quiet.
Did you find this review helpful?
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8.8 |
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Daniel
Solo traveler
SINGAPORE,
Singapore
October 31, 2011
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the new wing is clean and the design up to date. internet costs 45Ringgit++ breakfast costs 45Ringgit++ Bento Box and two beers at the Japanese Restaurant sums up to 190Ringgit. Overall overpriced.
Did you find this review helpful?
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4.6 |
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Anonymous
Solo traveler
Singapore
October 24, 2011
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Hotel is very spacious, with a very large compound. The food quality at the cafe was a let down, especially in Penang, which is suppposed to be known for its good food.
Did you find this review helpful?
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6.3 |
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Chai
Mature couple
Petaling Jaya,
Malaysia
September 26, 2011
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Close to airport and future second link, and it will be better to provide complimentary high teas and breakfasts for guests who stayed more than 1 night in your hotel. No offer to receive and send us to air port,,,
Did you find this review helpful?
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6.7 |
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Rikesh
Solo traveler
SINGAPORE,
Singapore
September 26, 2011
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Staff were really proficient and very helpful. No language problem at all. In MHO, the best hotel in Malaysia.
Did you find this review helpful?
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10 |
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Lee
Family with older children
Kuala Lumpur,
Malaysia
September 16, 2011
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Near to the airport
Did you find this review helpful?
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5.8 |
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Anonymous
Mature couple
Malaysia
September 10, 2011
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I would like to complain about a very bad experienced and service happened to me and my husband from this Equatorial Hote(Penang)l!! I had REMARKED on my booking(BOOKING.COM) to request an Airport Transfer service and I called to Equatorial Hotel from Singapore 1day(28-8-2011) before we arrive to Penang and a staff by the name (Mr.Joey) was informed me that their staff will be at Airport at 12pm and waited before we arrive. Unfortunately, when we arrived to the Airport, no body turn up to pick us and I have to asked help from Airport's Travel counter to call to them for the pick-up arrangement. Finally, the Equatorial's bus came ONE and the HALF HOURS later!!! The Duty Manager(Mr.John Kim) said they overlooked on this. We only have 2days 1night in Penang and this happened actually canceled/delayed to all our schedule as what we planned earlier . Equatorial Hotel's service SPOILED OUR MOOD & RUINED OUR HOLIDAY.
Did you find this review helpful?
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7.5 |
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Lee
Family with young children
TELUK INTAN, PERAK.,
Malaysia
September 2, 2011
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Hotel room clean and comfort. Nice bathroom. The b u f f e t breakfast is a bit expensive.
Did you find this review helpful?
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6.3 |
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Anonymous
Solo traveler
Belgium
June 16, 2011
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friendly staff and good faciliies within the hotel make it a good base for several days stay in Penang
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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