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1 Jalan Bukit Jambul, Bayan Lepas, 11900 Bayan Lepas, Malaysia – Show map
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16 properties in Bayan Lepas
Including hotels, apartments, villas and more.
187 verified reviews
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Hotel Equatorial Penang's staff speaks: Malay, English
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Tennis Court, Golf Course (within 2 miles), Racquetball, Sauna, Fitness Center, Massage, Hot Tub, Karaoke
Food & Drink
Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and charges apply.
WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs MYR 5 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 184 reviews
Value for money
Show reviews from:
Vistana Penang Bukit Jambul enjoys a convenient location along Jalan Bukit Gambir, within a 10-minute drive from Penang International Airport.
Score from 399 reviews Good
Featuring beachfront accommodations along the white sands of Batu Ferringhi, Holiday Inn Penang showcases an outdoor pool and a variety of water sports.
Score from 1824 reviews Very good
Located along Tanjung Bungah Beach, the Copthorne Orchid Hotel Penang houses a spa, an outdoor pool and a 24-hour restaurant. Facing the sea, it has spacious rooms with a private balcony.
Score from 1050 reviews Review score
Just 3 miles from the Penang International Airport, Eastin Hotel Penang is located next to Queensbay Mall. It offers a spa and modern rooms with free Wi-Fi.
Score from 246 reviews Good
Staff very helpful and overall hotel facilities are excellent.
Toilet near Matahari conference room very dirty & stuck during seminar. Need improvement.
Spacious parking Scenic lift Swimming pool Clean rooms and passages
Warm lobby No lift from parking No free wifi
More improvement is needed on the house keeping.
The transport service though efficient is rediculously expensive. It cost double from the normal taxis service. However normal taxis service is not available at the hotel.
- when checking in, everything explained clearly - internet was fast ( with a modem in the room ) - room service responded very fast - room clean and tidy
- No lift goes to car park at L2 and below. Got to walk. - Room should package in with bread fast at a reduced cost.
Great pool, great public areas, awesome easy services around the place. Staff are nice and friendly, room was excellent size, good view, and everything provided
You have to pay for internet??? The cheapest dirt bag hotels/guest houses give you free wifi internet but not here in this "5 star" hotel, 30rmb just for the pleasure of connecting (15mins "free") then a charge per mb afterwards? What century are we in?? Considering a monthly internet connection in Malaysia is ~50rmb, this is a shocker. There are no convenience shops around the hotel. How do I buy water? How do I buy some milk? How do I buy a chocolate bar? I certainly won't be spending the ridiculous amounts they charge for the mini bar... About a 2km walk down the hill for the nearest convenience store... The location is ok but driving is required to get anywhere and buses are miles away. You can use their complimentary mini van service though which is good.
Best value for money. Outstanding. This is now the hotel I will always stay at in Penang.
Parking is awful!
Good view,peaceful place,especially the garden and the stream.
bed sheet and quilt cover quality not good enough,it's quite far from town unless you're driving,room for 2 person but toothbrush & toothpaste provide 1 set only
The breakfast which have a lot of varieties..the F & B staff are very friendly...the room & toilet are very clean...the dim sum restaurant is excellent
The front desk staff need to be more helpful and courteous
good choice of food an excellent breakfast and evening buffet. comfortable bedroom.
check in/out took too long with unhelpful and unfriendly staff
The spacious room, extra comfy bed and plush pillows. Also, the buffet breakfast spread was awesome! so much to choose from!
Nice hotel and hotel facility.
Access to outside facility. It is located in hilly area and walking around the hotel is difficult. Gym facility needs upgrading.
1. Bed is very comfortable and able to provide a quality sleep to all the guest. 2. Room is spacious, tidy and clean with good looking furniture and fitting. 3. Delicious breakfast buffet and full of variety 4. Great room service, food served is hot and delicious, quick response and value for money. 5. Quick check-in and check-out
1. Toilet with small died crocoach 2. Water filled up in the bath tub is very yellowish. 3. Poor response to our request for help to fix the faulty safety box. We had waited for 20mins after our 1st report to the desk operator. Then we made 2nd call to remind again, but the operator divert my line to another person. I was waiting for 10mins again before another person answer the phone. The person that answer the call just say to me the duty manager is on the way. After that, we waited for another 20mins , the duty manager still not coming. We made the 3rd call again to request for not to come already as we really need to sleep now as we need to wake up by 1am the next day. After 5mins, the duty manager finally appear. I believe as a 5 star hotel, you should understand all customer need. You should be aware we are going to take the 2am hotel shuttle bus to marathon. You should not let your customer wait for 1hrs and delay the sleeping timing.
The colour scheme
Sound insulation is very bad. I can hear noises from above and corridor very clearly. The shower cubicle is also always flooded while the bathtub does not have a shower screen. Staff was not very honest, despite paying with cash during check-in for the Penang Marathon feeder bus, they charged again on check out. They refunded only when pointed out. The Feeder Bus service meant specifically for Hotel Guest did not pick up Guests at the specific location as stated for the return trip. As a result there are 5 of us stranded for 2 hours under the hot sun before getting a return trip. We were lucky one of us had a phone to continue sending messages and calls to remind them of our presence. Hotel did not help in the arrangement for the return trip instead gave us the bus driver handphone no to do the arrangement ourselves.
Staff were friendly. I stayed at the club floor and it was awesome. Had an awesome breakfast at the club lounge. Friendly chef too! Love the bathroom. Everything was functional and clean. Checking out was a breeze! Thank you! =)
I was there for a marathon and the shuttle was expensive! Thankfully I didn't opt for it. Checking in was a bit chaotic but not too bad. Oh yes! You need more signage!! I got lost trying to find the hotel.
-efficient and friendly staff -excellent facilities
-long distance of car park from main block; lack of direct connecting lifts -disappointing breakfast buffet
Room is ok....comfortable
Front office staff took extra rm150 for 2 night stay..reason that their policy for holding the money. n shall return it when checking out....but its very dissappointed when realised that i was cheated by your staff...during checking out ,immediately..complain to the manager....she promised to investigate but until now no action taken....
Bit slow during the registration
Improve the registration efficiency
No staff guide me to basemnt parkg
the garden, the japanese restaurant
access to lobby from the carpark
Superb view from balcony
Service charge % too high
Excellent location away from noisy downtown. Clean & spacious room. With balcony & good view. To me, the credit always goes to the housekeeping.
There are rooms for improvement on the communication skill of front desk/ customer service either by face to face or via tele-conversation. More friendly the better.
Parking lot is dark and scary
The hotel room/lift 'key card' is often not working
Swimming pool Shuttle service Large Room Food Fish pond
Jakuzi area was smelly