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Hotel Grand Continental Kuantan
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When would you like to stay at the Hotel Grand Continental Kuantan?
Top
Based on
49
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Rajeswary
Family with young children
Taman Sri Gombak,
Malaysia
December 2, 2009
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The breakfast choise was limited |
7.5 |
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Amos
Solo traveller
Singapore,
Singapore
November 9, 2009
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Location. Room service slow. TV channel not clear. |
5.5 |
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Marzilaini
Family with young children
AJIL,
Malaysia
November 8, 2009
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The room was big enough for my family and I. The staff fwas very kind especially that Indian guy. |
9.5 |
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Cindy
Group
SINGAPORE,
Singapore
October 20, 2009
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Recent upgrade on door entry (sensor card) and carpet change Upon check-in at 2pm, rooms were only made available at about 3.45pm after several follow up with front desk. No bath towel and hand towel available upon room readiness. Bath towels were only available after 5pm and hand towels upon request. Need to further improve on these areas. Breakfast served were not hot and burnt (for chili chicken served on Sat, Oct 17, 2009), Pineapple served on Fri, Oct 16, 2009 were not ripe. Cafe waitress take food from the line and eat openly behind the counter while still on duty!!? |
5.5 |
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Wei
Young couple
Georgetown,
Malaysia
September 24, 2009
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room is clean, well furnish and the breakfast buffet is OK. The parking (underground) is very tricky with a sharp corner and steep slope. i got my car scratch at its skirting when trying to drive out (even when i drive in 10-20kmh only)! there's no lift to directly goes to the lobby, forcing us to carry the heavy lubbage all the way to climb up stairs n open the heavy doors to reach the hotel lobby. |
6 |
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Wen
Young couple
Gelugor, Penang,
Malaysia
September 24, 2009
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Ample car park and walking distance to shopping arcade and restaurants. |
6.5 |
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Saadon
Family with older children
SHAH ALAM,
Malaysia
September 24, 2009
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Nothing except the location. Nothing is interesting. The front desk staffs were inefficient and annoying. |
4 |
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Anonymous
Solo traveller
Singapore
September 21, 2009
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Good location and friendly hotel employee. Television reception poor, breakfast poor, no free internet services (other hotel I stay in Kuantan have free internet services. |
5 |
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Chu
Group
JLN SS20/27 DAMANSARA UTAMA,P. JAYA, SELANGOR,
Malaysia
September 9, 2009
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Simple breakfast as the whole town was quiet during the morning being a fasting month in the Muslim calendar! Sufficient parking though not very convenient as the passage way was very narrow (old building) The air cond was not cold - in fact warm. |
6.5 |
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Sahlan
Solo traveller
Singapore,
Singapore
September 2, 2009
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centrally located as it just a walking distance to shopping complexes and food joints the hotel room is not what I expect it to be. The rooms look good at the photos but it is far from the reality. The bed sheet is smelly- I could smell someone saliva. The towels are hard and lack freshness.There is no hairdryer in the room- one has to call for it. The resturant does not serve good and tasty food. Food quite bland. The housekeeping dept is very slow to attend to your service. |
5 |
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Low
Family with young children
taman bukit indah,
Malaysia
August 20, 2009
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i like the location as it is near the shopping complex |
7.5 |
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Chee
With friends
Ampang,
Malaysia
August 8, 2009
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cheap, money's worth. I guess i should not complain about the buffet breakfast since the rate was low. Buffet was nothing to shout about. They also forgot to put in new towels. However, called up and the housekeeping came within twenty minutes or so to give new towels. |
8 |
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Zaleha
Family with older children
Bandar Baru Bangi, Selangor,
Malaysia
July 24, 2009
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in the town, near shooping complex, bank, etc Parking limited at ground floor, and no lift from parking lot at level 2 above to the lobby. |
7 |
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Anonymous
Mature couple
Malaysia
July 5, 2009
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The hotel staff were friendly and helpful. Breakfast that was inclusive in the price was limited in variety of food available but satisfactory.Location of hotel to amentities is good. No newspaper provided in the morning. |
7.5 |
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Louise
Mature couple
Southwest Harbor,
United States of America
July 1, 2009
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I enjoyed the location, the staff was friendly and helpful, the room was a good size and the hotel was quiet. There was a lot of smoking in the lobbey in the evenings. This is illegal in Malaysia. As someone who is allergic, it was very discouraging to experience. |
7 |
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Phua
With friends
Singapore,
Singapore
June 25, 2009
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Convenient to shopping mall |
7.5 |
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Tze
Group
Puchong,
Malaysia
June 16, 2009
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nothing choose for non-smoking room, but the hotel staff inform. No non-smoking room for the type i booked. No-body to serve in the reception. |
3.5 |
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Noorhayati
Family with young children
bandar sg buaya rawang,
Malaysia
June 16, 2009
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front office staff is not friendly |
5 |
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Shamsuddin
Family with older children
TMN MUHIBAH, KAJANG,
Malaysia
June 9, 2009
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breakfast no good |
6.3 |
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Premjit
Mature couple
Kajang,
Malaysia
June 9, 2009
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id like to cozyness of the room as it was equipped with an iron which i was amazed for the mount that we paid for a hotel room like this. not much of choices for the breakfast little to choose from. there was a misscomunication of getting a queen size bed as we as a couple was only given to separate double bed. in our earlier conversation it was agreed but at the check it there were no such request made that surprised us. need to inprove on these. your front desk personell was not so polite no smile are they looked so stressed!!!! |
8.5 |
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Noraniza
Family with older children
KUALA LUMPUR,
Malaysia
June 4, 2009
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the location, in the middle of Kuantan town. Other than that, NONE. the entrance, there is no signboard to the car park. Very difficult to get to the lift lobby, has to walk far to go to the lobby. The room smell of cigarette, even am asking for a non-smoking room. Am asking for extra bed, only after 4 hours they send us the extra bed, without the pillow, till I asked them. |
5 |
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Eta
Mature couple
western australia,
Australia
June 2, 2009
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May be the location of the hotel itself...It is located next to the megamall... The customer services is not up to the hotel standard...For example..for the breakfast.... we are treated as we are at the school hostel. The food is tasteless and even the toaster is not working..... I really hope that you can improve these services in future.... |
4 |
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Lee
Family with young children
Teluk Intan,
Malaysia
May 14, 2009
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Nice room environment Breakfast buffet food too less choices, customer next to door was noisy |
7.5 |
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Anonymous
With friends
Malaysia
May 5, 2009
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it's located in the city itself, where the shopping mall is just right opposite the hotel. |
5.5 |
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Suraya
Family with young children
Pengerang, Johor,
Malaysia
May 5, 2009
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center of the city..easy to get food, shopping. just a nice places to stay |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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