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The Zenith Hotel Kuantan

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Score from 228 reviews Very good 8.1/10

Newest reviews for Hotel Grand Continental Kuantan

  • Woon
      Malaysia
    August 17, 2014

    Good location, clean n friendly staffs

    7.5

  • Anonymous
      Malaysia
    July 30, 2014

    What makes us keep coming back to grand continental kuantan is not the facilities definitely but the friendliness and warmth attitude of the staff from the reception counter, f&b and most of all the housekeeping dept.

    The parking area, the interior room facilities needs urgent improvement especially the toilet.

    5

  • Anonymous
      Malaysia
    July 1, 2014

    First day of puasa breakfast was rubbish. Not everyone fasts so I think a more substantial breakfast should be proffered for non Muslim guests. And put some knives out so jams and kaya can be spread on toast. I had to go looking for them myself. We chose the hotel simply for the location where our business was located.

    Your wifi did not work and the staff were giving itsy bitsy teeny weeny strips of paper out with the user name and password on them. And still it didn't work.

    5

  • Anonymous
      Malaysia
    June 30, 2014

    need to improve their basement parking and felt not secure when parked there.

    5

  • Anonymous
      Malaysia
    June 4, 2014

    Bathtub in bad condition Badsmell all around the room like smoking room

    3.3

  • Anonymous
      Malaysia
    May 25, 2014

    Near mall and restaurant

    -Swimming pool full of dead moth and no maintenance intend to clean up. -Limited TV channel (about 10CH only). -Wifi is super slow. Finally decided to use my own mobile to dial up and connection is much better. -Dirty bedsheet and blanket. -Pillow case not changed. -Deplorable old bathroom, wardrobe and furniture. -The shower tap is leaking and no maintenance made -Not value for money paid. -Never use booking.com web due to outdated and inaccurate data provided on this hotel. -Suggest to go other place. Lot of improvement needed. -One lift is not working for at least 2days and the other one is usually packed with people on peak hours. -No direct access from car park to hotel with elevator or lift. So you will have to carry your luggage all way long. -I usually stay in Vistana Hotel Kuantan but due to the date of intended stay is overbooked so no choice but to choose this hotel. Never stay here again.

    2.9

  • Nursyina
      Malaysia
    May 21, 2014

    the room n the staff is horrible...

    3.8

  • Asma
      Malaysia
    May 16, 2014

    The room is spacious.

    The towels are damm dirty! There are stains everywhere on the towel. There are less choice on room service's menu.

    4.6

  • Ismail
      Malaysia
    May 5, 2014

    Restaurant to serve good food for us as old couple.... Nearby shopping center....

    Parking quite limited as basement parking not advisable due to kuantan always have a frequent flash flood especially rainy season....

    7.5

  • Jairaj
      Malaysia
    May 2, 2014

    Basically it does not stand for its counterpart reputation. Ceilings were stained with fungus. Furniture were lousy. Not even mineral water provided besides unable to use the swimming pool due to function held at pool side and not even available the next morning. Bathtub full of peel off!!! Unfriendly receptionist whom never bother your calls. Total waste of money....!!

    Damn bed is very soft and no water to drink!!! Receptionist excuse was ''out of stock'' but in the lobby handy pack which consist water for sale at RM18....nuts!

    2.5

  • Anonymous
      Malaysia
    April 29, 2014

    location

    limited parking safe

    9.6

  • Anonymous
      Malaysia
    April 23, 2014

    Close to shopping mall, only opposite the hotel. Also close many food stalls and restaurants.

    I arrived at the hotel around 6pm but the room wasn't ready yet. Bad 1st time impression as a customer. The aircond can't be adjusted much, only low, medium and high.

    5.4

  • Manivannan
      Malaysia
    April 12, 2014

    The hotel is close to many basic amenities

    Picture quality on tv was bad. The carpets in the room was dusty.

    5

  • Abd
      Malaysia
    March 27, 2014

    Location

    Room need to be upgraded

    4.6

  • Mohd
      Malaysia
    February 18, 2014

    Well equipped, sejadah and iron are provided. It will be much better if the qiblat direction also provided.

    Staffs were not so friendly. In fact, we were scolded by their staff just because we complained about air-cond's problem.

    6.7

  • Rohaida
      Malaysia
    December 26, 2013

    Room is cosy n comfortable... Well equiped... I don't have to ask for an iron or prayer mat... It's already in the room

    The towels did not smell fresh... In fact it was smelly... Breakfast is not of much variety.

    6.3

  • Hazman
      Malaysia
    November 28, 2013

    Location

    The unnecessary use of hotel room card needed to access lift which causes inconvenience.

    4.2

  • Anonymous
      Malaysia
    November 19, 2013

    Pleasant staffs at Reception.

    Breakfast spread is not international. Pancake is hard around the size. For hygiene purpose,the jams & butter should be individual portion. The coffee and tea got no taste. Bath Towels were damp and not well cleaned.

    5

  • Anonymous
      Malaysia
    November 6, 2013

    aircond and facilities

    Breakfast not so good

    7.5

  • Azali
      Malaysia
    November 1, 2013

    Good location.

    Car park condition. Bathroom . Take long to check-in also to check-out. From main road going to the hotel, terrible access.

    5.4

  • Anonymous
      Malaysia
    September 18, 2013

    1. Parking bays are a little bit too dark & no security guards seen. 2. Too many doors from the parking floor to ground floor.

    6.7

  • Mahmoud
      Egypt
    September 14, 2013

    Location

    Limited choices in breakfast Staff have limited knowledge about tours and tourists activities

    8.3

  • Nor
      Malaysia
    September 11, 2013

    I would say the Breakfast

    Clean - Cover sheet is dirty and smelly. The bathtub is dirty and old-fashioned. Comfort - There is no comforter on our bed, I just realized it after talk with receptionist. After long day on event, i just drop dead sleeping. Staff - The receptionist seem confuse on my question. Call the staff to add pillow (30 minute later arrived) Parking - Basically the entrance not meant for 4x4 (hard to see when the parking)

    4.6

  • Anonymous
      Germany
    September 5, 2013

    Positioned in the middle of the city

    Internet,breakfast,, and i found a dead cockroach in my bedroom(told the receptionist and she changed our room immediately,, )

    5.4

  • Anonymous
      Malaysia
    August 12, 2013

    -courteous staff -slow-paced due to the festive holiday but overall good service - affordable room rates, walking distance to Megamall.

    -no answer on house keeping intercom at night - couldn't even get an extra toilet roll! my call was only answered in the morning, after my night attempt. - slow to replenish food for breakfast serving

    7.5

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