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Jalan Gambut, 25000 Kuantan, Malaysia – Show map
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40 properties in Kuantan
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68 verified reviews
They speak your language!
Hotel Grand Continental Kuantan's staff speaks: Malay, Indonesian, English
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Food & Drink
WiFi is available in all areas and costs MYR 10 per hour.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Currency Exchange, Laundry, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Air Conditioning
Malay, Indonesian, English
2:00 PM - 6:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 68 reviews
Value for money
Show reviews from:
In the heart of Kuantan, M.S. Garden Hotel features 3 dining options, a sauna and an outdoor pool. It also showcases a gym, a children’s playground and free Wi-Fi access.
Score from 268 reviews Good
Hotel Sentral Kuantan features spacious air-conditioned rooms and free Wi-Fi throughout the entire property.
Score from 497 reviews Good
Arenaa Batik Boutique is a boutique hotel with modern rooms featuring Batik motifs and free Wi-Fi. A 5-minute drive from the Kuantan Parade, it has a 24-hour front desk and provides free parking.
Score from 225 reviews Good
The Vistana Hotel Kuantan is only a 10-minute drive from the Royal Pahang Golf Club and the Teluk Cempedak Beach. It has an outdoor pool, and features spacious guest rooms and free private parking.
Score from 290 reviews Very good
nice location with a place of business and office Great staff suitable for breakfast for a 3 star hotel clean room
The noise coming from the nearby restaurant a scary car parking
Centrally located in Kuantan town with good accessibility to food, shopping mall, banks, night entertaintment. Complete with private parking, polite staff and quiet environment
Facilities are run down due to service history and probably over-used since it is centrally located. Complimentary breakfast buffet menu was poor. Can improve more with a good refurbish plan to maintain its brand identity as Grand Continental
Aircond slow sngt..
Friendly staff. Near to town & local restaurants.
The ambience too deem & paid wifi too low coverage even can't open my email because I am in a Business trip.
The staff was nice and room was ok. The location was perfect and easy access to variety of food and shopping mall.
There's dust at the corner of the room and its good if the wifi is free.
The location, in the city
Poorly maintaining the room n hotel
- good location - spacious room with clean linen - great amenities - helpful staff
- hotel is tad worn and need refreshing work
Slow response from the staff. When i called them and i requested for a towel and a tissue they just said it will be delivered to my room in a short while but that took to never. No one came. I would suggest that the management could send their staff for a customer service workshop to enhance their skills in handling customer in a more professional way.
Comfortable room...suitable for family...
Breakfast...food quality not as a my expectation...
Good location, clean n friendly staffs
What makes us keep coming back to grand continental kuantan is not the facilities definitely but the friendliness and warmth attitude of the staff from the reception counter, f&b and most of all the housekeeping dept.
The parking area, the interior room facilities needs urgent improvement especially the toilet.
First day of puasa breakfast was rubbish. Not everyone fasts so I think a more substantial breakfast should be proffered for non Muslim guests. And put some knives out so jams and kaya can be spread on toast. I had to go looking for them myself. We chose the hotel simply for the location where our business was located.
Your wifi did not work and the staff were giving itsy bitsy teeny weeny strips of paper out with the user name and password on them. And still it didn't work.
need to improve their basement parking and felt not secure when parked there.
Bathtub in bad condition Badsmell all around the room like smoking room
Near mall and restaurant
-Swimming pool full of dead moth and no maintenance intend to clean up. -Limited TV channel (about 10CH only). -Wifi is super slow. Finally decided to use my own mobile to dial up and connection is much better. -Dirty bedsheet and blanket. -Pillow case not changed. -Deplorable old bathroom, wardrobe and furniture. -The shower tap is leaking and no maintenance made -Not value for money paid. -Never use booking.com web due to outdated and inaccurate data provided on this hotel. -Suggest to go other place. Lot of improvement needed. -One lift is not working for at least 2days and the other one is usually packed with people on peak hours. -No direct access from car park to hotel with elevator or lift. So you will have to carry your luggage all way long. -I usually stay in Vistana Hotel Kuantan but due to the date of intended stay is overbooked so no choice but to choose this hotel. Never stay here again.
the room n the staff is horrible...
The room is spacious.
The towels are damm dirty! There are stains everywhere on the towel. There are less choice on room service's menu.
Restaurant to serve good food for us as old couple.... Nearby shopping center....
Parking quite limited as basement parking not advisable due to kuantan always have a frequent flash flood especially rainy season....
Basically it does not stand for its counterpart reputation. Ceilings were stained with fungus. Furniture were lousy. Not even mineral water provided besides unable to use the swimming pool due to function held at pool side and not even available the next morning. Bathtub full of peel off!!! Unfriendly receptionist whom never bother your calls. Total waste of money....!!
Damn bed is very soft and no water to drink!!! Receptionist excuse was ''out of stock'' but in the lobby handy pack which consist water for sale at RM18....nuts!
limited parking safe
Close to shopping mall, only opposite the hotel. Also close many food stalls and restaurants.
I arrived at the hotel around 6pm but the room wasn't ready yet. Bad 1st time impression as a customer. The aircond can't be adjusted much, only low, medium and high.
The hotel is close to many basic amenities
Picture quality on tv was bad. The carpets in the room was dusty.
Room need to be upgraded
Well equipped, sejadah and iron are provided. It will be much better if the qiblat direction also provided.
Staffs were not so friendly. In fact, we were scolded by their staff just because we complained about air-cond's problem.
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