Hotel Grand Continental Kuching

Big spacious rooms. Had complimentary wireless internet access for the Continental Comfort rooms. Although this was not made known to us when we made the reservations. It was only when we tried to buy time for internet access that we were told. So it was a nice surprise. Also, we had housekeeping drop by on the last night of our stay to ask if we needed anything else, followed by a call. But if this could be done on 1st night of stay, it would be more applicable and well received.

Furnishings were slightly sparse, as compared to size of rooms. Suggest to put in bigger pieces of furnishings, if not more stuff.

This hotel is value for money as it include buffet breakfast & the room is spacious.

the buffet breakfast foods are not hot enough & the re-fill is slow.

The staff was very friendly and helpful. The buffet breakfast inclusive in the stay was good.

The hotel was a little way to walk to the main attractions and the waterfront.

great hotel great staff comfortable helpful big room very clean recommend cafe mekong across road big breakfast

the breakfast

the bathroom, and the situation

i liked the the room menu of fish masak lemak cili padi but the breakfast menu with less choice.

the mattres is very hard and had cause my husband with back ahce.

Nice hotel, with friendly and helpful staff. Quiet location.

A little old fashionedstaff work well under trying conditionsGreatly appreciated foc wifi, but you should consider extending same to rooms

Lack of electrical outlets ni the restaurant Unable to change air con settings in roomwindows leaked badly with heavy rain storm

The food for breakfast was good and tasty, although not so much choices but still sufficient enough.

The hotel was a little bit dark. Need more lightings.

The staff were very helpful, they even provide a birthday cake for my birthday which I celebrated whilst staying there. We were booked into a different hotel for a few days later in the week 7 decided to cancel that booking 7 stay at the Grand Continental longer. It was within walking distance of places to eat.

The food at breakfast could have been hotter. When told about a plumbing problem in the room it was not attended to whilst we were there & poolside towels were very slow to arrive. The pool was only accessable from the conferance area & was used by people attending conferances.

The room was a good size.

The staff were not very friendly. Also the breakfast buffet was terrible - cold eggs, weak coffee and tea and a lot of the hot dishes dried up and looked very unappetising. When I wanted breakfast there was no brown bread they put it out later each time.

Nothing much to like. Oh, maybe the banana boat ice cream we ordered on our first night.

Cleanliness was ok, but the sheets had some dirt stains. We're vegetarians so we didn't bother with the breakfast buffet although it seemed quite ok from a quick glance. The facade and entrance to the hotel looked like it was a shady establishment. Since there wasn't much to do around the area after dinner was done, we survived on the sole movie channel. The rest of the channels were the local channels which only occasionally interested us. The room service menu was appalling (even for a non-veg). Had it been more extensive, it would have made our stay a lot more comfortable. There were about 6-8 food items and 2-3 desserts and a couple of standard drinks (no alcohol). We tried 2 desserts, the ice kachang was bad, the ice cream (banana boat) was good except the banana was unripe. We never ordered from the room service menu again, instead spent many hungry moments in the hotel, muching on a few muesli bars we had brought from home.