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Grand Continental Hotel Melaka
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When would you like to stay at the Grand Continental Hotel Melaka?
Top
Based on
70
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Lee
Family with young children
Tampoi,
Malaysia
December 2, 2009
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the room is comfortable midnight not electric |
7.5 |
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Alex
Family with young children
Singapore,
Singapore
December 2, 2009
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Good nice room. Breakfast menu should improve. |
7 |
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Mohd
Family with young children
kerteh,
Malaysia
November 30, 2009
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the buffet breakfast, eventhough simple, it is complete, but i wish there are more cereal choices for the kids. 1. The room colour! 2. Staff could at least smile a bit more. |
6.5 |
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Anonymous
Solo traveller
Malaysia
November 27, 2009
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The bed was comfortable. The toilets were clean. The hotel is old. You can't adjust the airconditioning in your room. So it was freezing. I asked the hotel staff to do it for me.. But they didn't do a very good job. Some of the towels had stains on them... Breakfast wasn't very good. The lights were quite dim, but that may be a personal preference. Also, the walls are really thin. |
4 |
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Chong
Young couple
MENTAKAB, PAHANG,
Malaysia
November 25, 2009
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the hotel at old town......not very convienience....... |
5 |
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Angie
Family with young children
Kuala Lumpur,
Malaysia
November 23, 2009
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The location is ideal as I had to attend a function at the edge of Melaka town. Moreover, it's good distance with Jonker's Street. As I've stayed before in Grand Continental, I am sort of a loyal person who'd like to stay at the same place for the reason of familiarity. And the price is affordable. Being a hotel and a customer oriented industry, the hotel may like to review it's training of it's staff on customer service. They hotel could strive to make a difference and deliberate customer service experience. |
4 |
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Kean
Family with young children
Subang Jaya, Selangor,
Malaysia
November 18, 2009
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location of the hotel. Welcome drink and foods serve more than 30 minutes, we give up. Not enough hotel car park until I park my car road side, water flow in bathroom slow, after complained, no maintenance staff come . |
4 |
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Anonymous
Group
Singapore
November 18, 2009
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lousy, only few parking slots, centralised aircon therefore our room is freezing, the room is not clean |
2.5 |
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Cariya
With friends
Singapore,
Singapore
November 11, 2009
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the staff help to book taxi whenever we need it, this very convenient for us. the basin was choke, we can't wash hands or brush our teeth there. |
6 |
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Helen
With friends
Singapore,
Singapore
November 11, 2009
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The bed is clean and the hotel staff are helpful. Not possible to adjust the temperature of the air cond. Transportation is not convenient as we need to wait long for the taxi (phone call made by the hotel staff). The breakfast was not good. There was an insect in the jam. |
8 |
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Gordon
Young couple
Seremban,
Malaysia
November 11, 2009
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The staff was excellent, room is generally clean. Stayed at the 'Executive' Floor. Was surprised to find that there is no thermostat control in the room. Aircon was a little dodgy, sometimes hot and sometimes extremely cold. TV Channels is poor, showing only local channels. Also the sound proofing of the room is horrible, even though I'm on the 7 floor, I could hear the cars zooming by and my room was not even facing the main road! |
3.5 |
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Sarina
Family with young children
KAJANG,
Malaysia
November 4, 2009
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Very surprise with the services. Comfortable of accommodation and variety of buffet. There is no signboard to the hotel and the hotel light is a bit dimmer. Customer will not easier to find the hotel. |
7.5 |
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Asnaini
Family with older children
Singapore,
Singapore
November 4, 2009
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Nothing at all. Infact was very dissppointed with the room. The carpet need to be clean! I guess it not being change ever since!!! Blanket in the room was torn! |
3.5 |
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Abdul
Group
Johor,
Malaysia
October 28, 2009
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It ok seen it is near to main town One thing that was a bit difficult was parking space is very limited and no security parking at the back. |
7 |
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Kv
Family with young children
JB,
Malaysia
October 15, 2009
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the health center and spa of the hotel may not suitable for family stay. Also, there was no internet nor wifi access during my stay which was really inconvenient to me. |
5 |
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Eapen
With friends
Singapore,
Singapore
October 8, 2009
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Nothing outstanding about the hotel but a decent hotel with decent service and decent staff in a good location. |
6.5 |
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Lim
Family with older children
KUALA LUMPUR,
Malaysia
October 7, 2009
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basicly, it's only the location that i like as it is convenience ..... |
4 |
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Mei
Young couple
Miri,
Malaysia
October 1, 2009
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Automatic cooler with big compound in the room No free wireless...the bed and the blanket has dirty brown stains on which was not well clean off. |
5.5 |
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Joey
With friends
Johor Bahru,
Malaysia
September 23, 2009
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The Hotel Staffs are extremely good & friendly especially the first day checked in the Reception Staffs were super friendly :) and i like the room. Even it's not a very high class hotel, yet the room facilities are SUPER good. Of cause the location is good also it's convenient to walk over to Jonker Street not that really far. After all, it's value for money indeed :D The foods are not good enough. In fact we don't really mind to pay extra money but for good foods. Even a cup of coffee is not up to standard that's what we were disappointed that day. The morning buffet was also quite poor. The foods were already cold & no refill for drink. That was one hour b4 the session should be closed. Personally think this can be improved ^^ |
8 |
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Michael
Family with young children
Singapore,
Singapore
September 16, 2009
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Nothing special in particular. Good view of the surrounding buildings, and next to an old church (St. Peters) - added bonus.The bathroom facility was adequate and the facilities were in working order. The cars parked at the parking lot was haphazard and many were were taking up 2 parking slots. The reception got my room wrong i.e. standard instead of deluxe, and when I enquire whether it was 2 queen size beds or 1 king size bed, i was not asked whether I could upgrade. I did not find a thermostate which would be a good thing to have. |
5 |
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Low
Family with young children
Yishun Ring Road,
Singapore
August 14, 2009
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the breakfast. |
4 |
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Meng
Family with young children
Singapore,
Singapore
August 14, 2009
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Near to most of the place for good food, good shopping. Its convenient to move around. Parking is quite limited, may be it is due to the holiday season |
7.5 |
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Caren
Young couple
Singapore,
Singapore
August 12, 2009
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Near St Pauls Church. All furnitures/carpets need refurbishment. Very dirty. |
3 |
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Norasikin
Family with young children
Singapore,
Singapore
June 24, 2009
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Despite the condition of the hotels that is bit old, the staff and the location are great. They are very friendly and welcome us warmly the moment we step in. Thank you so much to the staff. Location was good and very accessible to the tourist attractions. To renovate the toilet as in some room especially mine the toilet bowl is really worn out. Breakfast was good and eventhough the hotels are fully book the staff manage the crowd well. |
8.5 |
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Elsie
Young couple
Rawang,
Malaysia
June 24, 2009
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It's a comfortable place to rest and it's a walking distance to few visits place. Parking lot is limited. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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