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Score from 1008 reviews Very good 8/10

Newest reviews for Horizon Hotel

  • Anonymous
      United Kingdom
    August 25, 2014

    Staff were very friendly. Great buffet breakfast Rooms large and comfortable

    The swimming pool had only three loungers and no shade!

    9.2

  • Jenny
      Singapore
    August 24, 2014

    Staff were friendly and very helpful, gave good advice about tours to go on. Spacious gym with plenty of equipment unlike most hotel gyms which are like shoe boxes. Good quality and reasonably priced body massage and reflexology treatment at the spa. Nice rooftop pool.

    7.5

  • David
      Indonesia
    August 23, 2014

    Very central, easy access to lot of small and really restaurant nice bed Only internet connection was not that good..

    Internet connection

    8.8

  • Lilian
      Malaysia
    August 17, 2014

    Rooms spacious and modern. Friendly and helpful staff .

    Wish the construction next door would be completed asap. Its sn eyesore.

    9.6

  • Anna
      China
    August 17, 2014

    Free upgrade to a seaview (partial seaview as blocked by front building) room

    Supposedly a non smoking room but cigarette smell in the room. The full wall of mount Kinabalu peak picture created uneasy and heavy feeling in the room.

    5

  • Yong
      Brunei
    August 15, 2014

    Very near to seafood Restuarent. Walking distance to downtown

    Construction nearby

    7.5

  • Anonymous
      United Kingdom
    August 12, 2014

    Breakfast was excellent. Rooms were clean.

    Room was rather small and aircon was very noisy. We paid extra for a sea view - well you could see the sea in the distance if you ignored the half mile of rusty roof tops of a local residential area before. If I revisit KK I will stay closer to the Sutera Harbour end of the city.

    5.4

  • Therese
      Malaysia
    August 8, 2014

    Thanks to the staff at Horizon for making our stay in KK enjoyable. The breakfast was a perfect combination of Asian and western choices, coffee was great.

    7.5

  • Monika
      Australia
    August 7, 2014

    The staff was very nice and helpful, allowing us an extra late check out. The view to the water from the room was pleasant (but we paid extra for it).The room was spacious, and nearly all advertised items worked. The mattresses were firm but not hard, as so often in Asia. The area around the hotel is a little seedy, but then you don't pay for the Hilton, do you?

    'Maintenance' is not a word in the language, "Repair' is what it comes to. We arrived after 2 weeks of rainforest heat, and the air conditioner didn't work. But the house repairman came quickly and fixed it. Smiles all around.

    7.9

  • Deborah
      China
    August 7, 2014

    Everything was excellent

    TV on in the restaurant

    10

  • Arumugasamy
      Malaysia
    July 30, 2014

    Location

    Size of room Staff service Room Cost

    4.6

  • Agata
      Singapore
    July 30, 2014

    Nice, clean spacious room. Bathroom quite new with a a nice rain shower. Needed it after climbing Kota Kinabalu! Location is great- pretty central and nearby to some good restaurants.

    Breakfast was really busy and they run out off items pretty quickly. Quite loud. We had a friend with broken leg and it was hard to navigate via busy breakfast buffet . The staff was not very helpful there.

    7.5

  • Michella
      Denmark
    July 26, 2014

    Clean Wellness/spa which is cheap and good Nice place for couples

    Only three sun-chair in the pool area We booked three Night and in our second Day we wanted to extend our visit with one more night. The lady at the reception Said it would be ok. And we just had to check in again the saturday we were supposed to leave. When we did that they Said that they did'nt had any booking. So then we did not have a place for our last night

    8.8

  • Niels
      Singapore
    July 24, 2014

    Very central Location, The cafe/restaurant/breakfast was very good. Very frindly staff. Sky spa very good

    Slow internet

    7.5

  • Celestina
      Malaysia
    July 23, 2014

    I like everything there...it eveything there complete... Thank u so much...will go there again..

    Nothing that I didnt like...

    9.6

  • Toby
      Australia
    July 21, 2014

    The cleanliness and comfort at the hotel were excellent. Good choice of food at the buffet breakfast and the gym and spa were top notch. Location of the hotel was reasonable to explore the city.

    Nothing

    9.2

  • Susan
      United Kingdom
    July 20, 2014

    Big room, excellent breakfast - the widest choice of any hotel we stayed in over three weeks in Malaysia. Bread and butter pudding with vanilla cream for breakfast was an unusual highlight.

    Some functions in the room didn't work very well including a/c and shower. Staff happy to move us to another room.

    7.1

  • Lennon
      Malaysia
    July 18, 2014

    1)The Shower room is good as it is a simple and convenient to take shower and clean floor, 2) Lightings and the carpet.

    Not getting the right room and bed as per the request in the online-booking order.

    6.3

  • Nakun
      Thailand
    July 18, 2014

    Overall for this hotel is good. Value for thevamount paid

    The room should be cleaner

    6.7

  • Terence
      Australia
    July 16, 2014

    Ocean views & swimming pool. Good breakfast.

    Noisy air conditioner and noisy undisciplined children.

    6.7

  • Umar
      Malaysia
    July 15, 2014

    In room dining service

    7.9

  • Yin
      Hong Kong
    July 14, 2014

    I like the location so much even we are in midnight, there still food available nearby. The complimentry buffet breakfast with this room rate is absolutely worth to stay! There is variety of food and drink.

    The only bad thing is the hygiene of the room. There was many ants on the desk and they walked from the ceiling to the desk. when we killed a group on desk, it came another group. At the end, we informed the house keeping to manage them. It is very disgusting though.

    9.2

  • Anonymous
      Singapore
    July 8, 2014

    The location is good. A lot of nice local eateries are within walking distance.

    Rooms requested were not ready when we arrived at about 4pm. After check-in, we found the kettle missing in one room. It prompted us to a check. We couldn't found the iron which should be in another room. The missing items may raise questions upon checkout. Please run a quick check after entering your room. The restaurant for breakfast was very crowded in the morning (8-9 am based on our experience). We needed to queue in the lobby for about 15 minutes to get in. Although so, the food is good, service is fast.

    7.1

  • Yan
      China
    July 6, 2014

    The sea view room,good services ,

    Buffett in the morning,there are so much people and noisy

    7.1

  • Anonymous
      United Kingdom
    July 2, 2014

    Very good value for money. Immaculate rooms, nice breakfast, good facilities. Much better than another international branded hotel we paid much more for across the road.

    Pool quite small, but probably because there are tropical islands nearby so not a big thing

    7.5

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